If I could give a lower review for this company, I would. We had a overflow in our basement…read morebathroom. We got quotes from several different companies and we knew the Paul Davis name that they had integrity and compassion for restoration. Well, I was completely wrong about all of that! The initial mitigation process was amazing! Chelsey and her team had it cleaned up immediately. Then we worked with Jamie for the loss property items. She was a complete dream to work with. Then it was time for the build out of the basement. Mind you, we've had this issue since October of 2025. We started the build out in November. It's June, almost July and our basement is empty. Half of the time they were complaining to our insurance company that they couldn't get into the home due to the homeowners not letting them get the work done. HELLO...I work for a living and so does my husband! Thank God my office is gracious enough to let me work from home every so often to let these idiots through the door. I would take days to work from home for the team to build out the work. The contractors would get there say around 9 - 9:30 and leave by 2pm doing little work. We did have one contractor - the drywaller, Allayn who worked his ass off. He even came on Saturdays to get the job done. He felt awful that we were getting jacked around. We've had some of the contractors even say that Paul Davis doesn't communicate with them. Gives them a few days to clear their schedule to come work for :30 min. The other contractors we've had to deal with were subpar or didn't get the notification from our PM in enough time to actually DO something. Most of them would leave around 2 - 2:30 saying they were done and here I was alone in the house...just waiting for someone to come and do their job. It's been exhausting. Then we got the news that there was a MUD water main break in January. We found out that we were being pushed to the side to have them do work for MUD. We have been working on this project since OCTOBER and now, we're pushed to the side because MUD said "JUMP"? Ridiculous! Now, we find out that they are dropping us because we are being too difficult. TOO DIFFICULT? We just want communication (which there was hardly any - sometimes we'd go 3 - 4 weeks without any communication from our PM) and the basement to be just like it was before the overflow. Do yourself a favor and RUN AWAY from Paul Davis!! It's been an awful experience with the PM and the contractors. Don't do work with them, please! Even our neighbor lady had to threaten to sue them if they didn't get their act in gear. So, it's not just us! Don't hire them!

If you expect communication, honesty, professionalism and/or quality work this is NOT the company…read moreyou should use. I used them for restoration after a garage fire and would not recommend them under any circumstance. Service after the commitment is absolutely awful, Mike does a good job selling the company but clearly does not care about the client after the contract is signed, does not even have the decency to return a call personally. All of the items in my garage were discarded before I signed off so I left a message for Mike who just passed the buck to my first project manager, from there I was asked to back date that particular agreement and sign off on the disposal. After that I noticed that many of my items that were supposed to be properly discarded were being used by the crew which was quite entertaining. From there I was pressured by the PM to let him dispose of my ammo after I was told that they "will not touch" any ammo because of liability issues, it seemed as if the PM wanted it for his self. My garage (3) steps were redone 3 times, one time they had a step that was 12" tall and told me it was up to code, materials used were much lower in quality, they tried to sell me on an interior door that was not the type of door we agreed upon and not the correct size, after it was already installed. The list literally goes on and on. I felt like I was being mislead or in a bait-n-switch situation around every corner. My air ducts were cleaned out and vent covers were put on upside down, some weren't even screwed back in, they just left the screws on the counter. This job resulted in a screeching sound whenever the AC turned on so after being told multiple times my filter was in crooked, they had to call an HVAC company that simply turned the vent covers right side up and the noise disappeared. Getting my exterior garage doors installed has been an absolute nightmare, One door is actually in and painted taking up the whole three bay garage floor, when asked if I could have it installed so I could at least pull my car in I was told the garage services company will not install one door at a time, apparently it has to be all doors at once. How dumb does that even sound? This has been going on since August and we are now in December, yes there are supply issues but had my garage doors been ordered up front, surely they would have been installed by now as admitted by PD. My insurance money was sent to the mortgage company to be put in an escrow account at the request of PD so they could work directly with them to take me out of it and that has not even gone how it was supposed to so they call me asking for payment regularly. Literally nothing has gone the way they described it, not one single thing. I sent 11 pages, complete with text messages and photos to my lawyer so that should indicate how long I could go on about the joys of working with this company. With the exception of Savannah and her contents team this place is absolutely one of the most unprofessional and incompetent companies I have ever worked with and I work with customers in the service industry every single day. Do yourself a favor and just don't hire them for anything. Update: Moments after submitting my review I got a text saying my garage door was being delivered to my house and I had to be home to sign for it, this was never communicated to me before hand so of course I can't be there last minute, now we reschedule pushing installation back again. Yay! Update #2: My garage was warmed up to paint one door before it was installed and now both doors are installed but the second one is being painted after the install, my HOA stated it will be $100 a day fine after 72 hrs so now I am giving my attorney the green light as I obviously will not be paying these fines. I will continue to add updates as I am unsure how they will paint the door correctly since it is already installed, not to mention it is 30 degrees out. No exterior keypads, wires jointed and hanging with no wire nuts, interior keypads installed without wall anchors and already loose. One of the doors just opened by itself overnight and will not stay closed. They literally just scramble to hire anyone for installations and project managers do anything but actually manage the projects or verify the quality of the work. Over it.

I would choose a big fat ZERO if I could on review. Never showed up as scheduled, never returned…read moreour calls. He totally blew us off. Would never recommend. unreliable! And I live in Omaha, not CA

This is the second time we have used Dan's services and we were impressed once again with his…read moreprofessionalism and quality work. He arrived on time and took care of our carpets and stairs in minimal time. We have also used his services for air duct cleaning and you can really tell a difference as we have an older home.

I had them clean my garage floor that was full of oil stains and yucky from things being store…read morethere. They are good at what they do, very helpful about other services and helpful to explain the best ways of getting things clean. They are sole proprietor and I like supporting local businesses. I would use them again.

Travis and his staff provided exceptional service. He provided an upfront estimate of cost and time…read morerequired to complete the task. He was punctual returning phone calls regarding scheduling as well as arrival on the day of service. The carpets look great and thanks to Travis, I have better knowledge on how to care for them.

Roof work requested and siding of home. They done a very…read moregood job and was very competitive on pricing. I recommend them to others as, we were please with the work they did.

I appreciate all of the help I received from the office workers and representatives. They worked…read morewith my insurance company and got all the red tape in order. The actual roofers were professional but spoke very little English. I had 2 different roof groups due to the different buildings needing work. I had to use a translation app just to get basic information which led to a lot of confusion.