First of all, let me start by saying, I gave a one star rating because they do not let you give zero, or better yet, negative. Now I will explain our dissatisfaction. My husband decided to put a system in his truck, he has had one in nearly every vehicle he has owned. He went to C & S and spoke to them about building a box, they gave him a ballpark price and he said he would come back when he got the amp and speaker that he ordered and they could look at the truck to build a "custom" box. He returned to get a price and the quote went up $250 from original, which I understand can happen, that was not including the material he wanted. He agreed and they said it would be two weeks before they could get him on the schedule, he agreed and they took his number to call and let him know when to have his truck there. After a week and a half he had not heard anything, this was on a Tuesday, they told him they had him on the schedule for Thursday if he could drop his truck off on Wednesday, not sure when they were planning on calling to let him know, good thing he called them. Then the day they were doing his truck he spoke to them and they informed him their upholster guy was booked up for a month??? They told him they could still wrap it just not in the same material originally agreed upon. At this point my husband was very frustrated, he said ok and they got to work. They called us at 6:30 that evening to pick up his truck. This box was not custom at all, it will literally fit in ANY GMC Sierra, also there was saw dust all over the inside of the truck as well as on the outside. The price also jumped up another $200 more. And within two days the carpeting was already peeling off on the edges. Would NOT recommend!! Poor quality, overpriced and completely unprofessional. read more