This is the second time I've needed a tow service and these guys don't disappoint. They are prompt,…read morefair and very helpful. Edit update: Our driver was so extra helpful. He dropped the car off exactly where I needed and then he even suggested I check with my insurance for any kind of roadside assistance. I didn't even think of that and thanks to him, we will be getting reimbursed!

Completely unprofessional, argumentative, and dismissive of my concerns. Will never utilize this…read moreservice again. Called and requested towing for my dead EV. While on the phone i specifically asked for rollers for the back wheels, as the car was unable to be put in neutral and the parking brake could not be release. I was informed this would incur extra equipment fees, and i agreed to this. When the truck arrived, the driver refused to use the tow hook and insisted on strapping to my rear control arms, then instead of rollers, pulled out plastic slides. When i explained why i requested rollers i was met with "i know how to do my job" and "do you want me to leave" threatening to strand me with my car. While loading my vehicle, one side slid off due to the inappropriate winch angle. When i called dispatch to speak to the manager, i was informed I "never asked for rollers" and was then told about the slides and told they would have never sent the truck if i wanted rollers. I never would have agreed to the tow if they would have informed me of the slides. This seems like a blatant attempt to gaslight me, after they already had money they only then told me about the slides. Even after multiple requests to ensure the wheels would not roll, the driver jerked and bounced my car by the rear wheels when attempting to unload my car. They know best, and the customers concerns aren't valid.

These guys were very professional and took time and care to not do any additional damage to my car…read morewhen they loaded it on the flat bed. I would definitely recommend them.

Kyle and Danny have been nothing but amazing on more than one occasion, on the phone and in person…read more They have both gone out of their way to give me great advice and service when it comes to the care of my vehicle. I honestly can't praise these guys enough! Service has always been prompt and very professional. I will recommend them to everyone!!

Didn't plan to need a tow in the middle of the night, but sometimes deer get confused about right…read moreof way laws... Mr. McCarthy was superb in every facet of of the job - from accurately gauging the time it would take to make it to my vehicle (even though it was late, he still got there fast), safely collected me and the vehicle off one of the bridges on the interstate (even though it was in a pretty dangerous spot), and got me and the vehicle to the desired location safely. Courteous. Clearly knowledgeable and skilled at performing his job. Priced appropriately. I will certainly continue to make Arky Towing the people and company that I call when I need help. Many thanks, Leo