I needed my 6'privacy fence replaced. Nathan Crim told me he had built fences before and had been doing other types of work and was now coming back to building fences. I took a week to decide to choose his company. Nathanasked me to send the 50% deposit to Venmo account in his wife's name in 2 equal payments. Venmo wouldn't allow that so his wife met me near my bank in KC. I paid the 2nd payment in cash. That was on April 7, 2025. They were to start work the next week. They didn't. Nobody called, nobody texted until I text then. I listened to excuses like they overbooked their opening, it rained setting them behind, etc. At one point i asked if i could just cancel and get a refund. I left voice and text messages which were never answered. I was told "We'll be there next week" and was even told "lumber will bedelivered Tuesday, we'll be there Wednesday" once. No lumber came. No workers came. I left messages begging to get my money refunded starting May 28th. Nathan said his head hadn't been in the game but they'd come the next week. I said he'd told me that too many times, I needed my money. It's now the end of July and he has refunded NOTHING. I had to claim fraud through Venmo for the payment that clearly stated I was buying a fence. IF Mr. Crim has worked through his personal issues, he may be building beautiful fences, I wish him the best in his business pursuits. Im hopeful that he will be successful enough to refund the rest of my "deposit". read more