1. C & L Exchange

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Westland, MI

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C & L Exchange

3.7 (3 reviews)
Closed • 10:00 am - 6:00 pm

By appointment only

Services - C & L Exchange

Jewelry repair

C & L Exchange Photos

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Diamond Castle Jewelers - After

Diamond Castle Jewelers

(19 reviews)

$$$

I will start by saying My Fiancé loves her ring! I had collected a few pics from her Pinterest…read moreover the years and had a pretty specific idea of what she wanted. A close friend recommended Kevin, and I am very thankful he did. I called up Kevin and he instructed me to email him what I had along with a brief description of what we had spoken about over the phone. At this point, I was still working up the nerve to take the plunge. So, when Kevin promptly responded,promising he could deliver the perfect ring, I was not yet ready. It would be months before I showed up to pick out her diamond. Kevin never pushed for a sale. When I was ready, I went out and saw Kevin. He only had to show me 2 diamonds. I love my girl and I wanted her to love her ring. The ring they built delivered.

I rarely write reviews, but I feel it's important to share my experience so others can make an…read moreinformed decision. I brought Diamond Castle my mother's vintage ring; an irreplaceable heirloom with deep sentimental value. I asked for two small stones to be replaced and the band resized. They accepted the job with confidence and never mentioned any concerns about working with a delicate vintage setting. Within just a few days of receiving the ring back, it fell apart completely. The center stone came loose, several prongs failed, and the setting collapsed. This was not due to age or wear. It was the direct result of poor workmanship. What makes this worse is that if Diamond Castle had simply said the work was beyond their capabilities, I would have absolutely accepted that professional judgment. I would have happily kept the ring safely in my jewelry box and treasured it as it was. Instead, they took on a job they clearly weren't equipped for, and now I don't even know if this precious piece can be salvaged. They did refund me for the work, but no refund can repair the damage done to something so personally meaningful. A reputable jeweler should be honest about their limitations especially when handling sentimental or vintage jewelry. I strongly caution anyone considering trusting Diamond Castle with important or irreplaceable pieces. Transparency, skill, and care matter and unfortunately, my experience showed a lack of all three.

C & L Exchange - jewelry - Updated October 2026

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