I rarely write reviews, but I feel it's important to share my experience so others can make an…read moreinformed decision. I brought Diamond Castle my mother's vintage ring; an irreplaceable heirloom with deep sentimental value. I asked for two small stones to be replaced and the band resized. They accepted the job with confidence and never mentioned any concerns about working with a delicate vintage setting. Within just a few days of receiving the ring back, it fell apart completely. The center stone came loose, several prongs failed, and the setting collapsed. This was not due to age or wear. It was the direct result of poor workmanship. What makes this worse is that if Diamond Castle had simply said the work was beyond their capabilities, I would have absolutely accepted that professional judgment. I would have happily kept the ring safely in my jewelry box and treasured it as it was. Instead, they took on a job they clearly weren't equipped for, and now I don't even know if this precious piece can be salvaged. They did refund me for the work, but no refund can repair the damage done to something so personally meaningful. A reputable jeweler should be honest about their limitations especially when handling sentimental or vintage jewelry. I strongly caution anyone considering trusting Diamond Castle with important or irreplaceable pieces. Transparency, skill, and care matter and unfortunately, my experience showed a lack of all three.

I've had an awesome experience with the entire family but I have been working most with Paul at…read moretheir Plymouth location and Fred at their Novi location. They have custom made my fiancées engagement ring, sold us both of our wedding bands, and made a custom bracelet, which was made from a family heirloom. Always great, personal service and they work crazy fast. I appreciate you all. Can't recommend this place enough

Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The staff was friendly and helped me to select a ring within my budget. Their selection of loose…read morestones was extensive. They have a layaway plan which I took advantage of. They have quality bracelets, necklaces, pendants, and watches. I would definitely return.

Any thing I wanted to sell fair prices prompt service great customer interaction !!!read more

Honest jeweler with the best pricing. I wear my necklace 24/7 and broke it a few times. Very quick…read moreturn around and always has my jewelry looking clean. Great business! I would highly recommend Issa Jewelers

Best help and service for your jewelry. Great staff, you want something special shop hereread more

I love this place!…read more I've been going here for a few years for all my jewelry needs. Jay and Brad are very nice to deal with. I love Diamonds and this is the go to place for me. Jay likes to educate his customers, which is great! I've bought many Diamond pieces there. I've even traded my diamond pieces at great trade in prices. If you want quality and great prices, this the place to go!

I want to say thank you to Jamie and Chacara. I felt as like I was working with family. They made…read moreme feel so comfortable and relaxed especially in trying to find the perfect piece of jewelry for me. They were knowledgeable and guided me. I will definitely be back and will be looking for them. LOVE YOU TWO:)

I love the staff in Novi and the store layout. The team is super friendly and knowledgeable. My…read morefavorite place to buy gifts!!

Went to this place to resize a watch!! Because my husband…read morewasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs.

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go…read moreanywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better.

I haven't lived in Livonia for over 30 years, but I have and will continue to go back to Golden…read moreGifts. For our 32nd wedding anniversary, I wanted to have my husband's wedding ring enlarged or buy a replacement ring because my husband's ring no longer fit. I went in first by myself with the ring and David looked at the ring and thought it could be enlarged and detailed to an 80% match. He also had someone show me new rings, but he noted they would all be $1,000+ due to the current price of gold. I was entirely prepared to buy a new ring. David offered to sell me a new ring he had in stock so my husband had something to open on our anniversary and said we could come back in and either get the ring I bought sized or let him pick another ring if he preferred another style. While he made that offer, he suggested I come back in with my husband so he could be properly sized and we could try to enlarge his existing ring. I brought my husband back the following week and we learned his ring size has gone from a 9 when we were married to an 11 1/4. I didn't think there was any way the ring could be expanded that much, but David talked to Bobby and they thought they could do it to an 85% match for $200. We decided to try the resizing route because my husband was sentimental about his original ring, but with the understanding that if we didn't like the match we would replace it with a new ring. When I picked up the ring, I was amazed! I could not see any imperfections. Perhaps you could with a jeweler's ring, but nobody is looking at a ring on someone's hand with a jeweler's ring. Today is our 32nd wedding anniversary. The resized ring was on my husband's hand (his choice) before he even got in the shower. This is why I will continue to patronize Golden Gifts - David and Bobby value long term customers. We were an easy upsell and it was only with the recommendation of David that we went the route of resizing. This was to Golden Gifts' short-term detriment, but ensured we will remain long term customers regardless of when we live.

If you want great jewelers you can trust, it is Bobby and David at Golden gifts!!…read more I came to golden gifts after I learned the engagement ring my fiancé designed with a different jeweler was falling apart. Diamonds kept falling out and I had learned the former jeweler had replaced one with a much poorer quality diamond. I was devastated and needed a jeweler I could trust. My mom and a few friends told me to go to golden gifts, whom they have trusted for years. We were greeted warmly and met with Bobby and David, two brothers who own the store. They were so warm and welcoming! They felt awful for the experience the previous jeweler put us through and bent over backward to make us happy and put our trust in jewelers again! These two truly care about every single Customers' happiness. You never find that these days!! They treated us like family-they were patient, understanding, and really listened to what we were wanting in the new ring. They made time for us and we never felt rushed. They put so much time and effort into making my new rings, and it paid off!! I get compliments all the time and love my new rings! It almost makes me forget about our terrible jeweler experience we had before. We decided to buy my husbands' wedding band from them as well! A beautiful ring and a very fair price. Golden gifts has customers in us for life! I wish we saw them from the beginning, but we'll be seeing them for every jewelry purchase from now on!

Mastercraft went above and beyond to help me find the perfect ring. The knowledge they have goes…read moreback generations- making the experience that much better. Shant and Nevair found the perfect ring at the best price. They truly know the business and will guide you through the process. I never felt like a sales number and they treated me like family. The selection and customer service is truly unmatched. You would be a fool to go anywhere else.

No matter what we go in for, they always treat us great! My husband took me there to look at…read moreengagement rings, and we never went anywhere else. All of our rings came from Mastercraft, and I love that we can come in for periodic cleanings and inspections. They are friendly, efficient, and know their stuff!