Stone Tree Design made our updating the kitchen project so much easier! Breckin was friendly and…read moreknowledgeable and a great help in deciding materials and color. We definitely will be using them again!

Stone-Tree has shown they are NOT a reliable company to work with. The owner, Jon Hadley, refused…read moreto submit a claim for defective tiles. He kept blaming the "problem" on the subfloor because our home was built in the 1970's, and his NEW (never before used by Stone-Tee) installer was not able to level the floor properly. After much insistence by us, and resistance by Jon Hoadley the owner, two floor reps were brought in to inspect the floor, and determined the floor tiles were "cupped", which is a term for defective. Everything needs to be removed so we can start over. Stone-Tree is STONE-DEAF when it comes to problems created by their hired contractors and miscommunications within their own organization. They have not contacted us regarding refunding our deposit and payment for damages. The following letter was sent via certified mail: 01/10/2024 Stone Tree Design Center 27875 MN Highway 65 N. Isanti, MN 55040 Attn: Jon Hoadley RE: Defective Flooring and Faulty Installation Refund We understand the LVP flooring installed in our home was deemed "cupped" and a credit has been issued to your business to replace the product, as well as for tear-out and replacement labor. Due to your lack of interest and response to our many concerns during the flooring installation process, including the mention several times of "defective tiles" (which you refused to acknowledge), we no longer consider you a "trusted flooring company" and, therefore, no longer require your services to remediate the problems you and your hired sub-contractor created. The correct repair would be to remove ALL of the 3/8" underlayment and replace it with ¼", at great expense, throughout the kitchen, dining room, hallway to the basement, and family room entry area in front of the service door; however, this would create additional problems (removing granite countertops, removing cabinets, disconnect plumbing, etc., and eventually replacing everything) of which we have no desire to undertake at this time . Per text message from Breckin August 23rd, "He's going to pick up ¼ inch!", was the response to Connie's phone call to Breckin, regarding the underlayment thickness the installer should be picking up at the lumber yard. He had a different idea that didn't work out. The underlayment used was 3/8", not the ¼" that was requested by us, and confirmed by Breckin. Patches are uneven, creating more problems rather than solving them. Chairs wobble in the dining room, in the family room entry way, and at the end of the kitchen island. Floors slope and dip well beyond acceptable tolerances for warranty coverage. Edging cuts are uneven, the floor tiles are warped, and transitions are very poorly cut and installed! The underlayment in front of the family room entry must be removed in order to amend several major issues in that area - to bring the floor back down to carpet level, to leave room for the service door to fit back in place, and to remove the major hump and slope caused by improper underlayment thickness and installation. Our entry door needed to be cut down to accommodate the current 3/8" underlayment plus floor tile thickness. A new door will need to be purchased to fit back into the original opening. Page 2 As you know, custom kitchen cabinetry was installed between the underlayment going down and floor tile placement. The NEW solid wood end panel covering the refrigerator was damaged by the installer you hired, using a dull saw blade. Leaving it "as-is" or covering it with quarter round molding are not acceptable "solutions". The cost to replace is $390.36. We were told, in error, that we needed to remove a perfectly good ten foot solid Oak stair nose at the edge of the dining room. The cost to replace is $200.00. The re-do of this project entails more than just pulling up vinyl tiles and installing new tiles. It includes removal of all the tiles throughout the kitchen, dining room, family room entryway and small hallway to the basement, partial removal of underlayment, additional work to re-level the floor, re-install new flooring, removing and replacing appliances, and more cleanup. The additional time and overall mess is a major inconvenience, especially the second time around. Considering all of the above, but possibly not everything, please issue a refund check for the following items: -Deposit of $2,000 -Remove and dispose of defective LVT: 480.48 sf x $3.00 = $1,441.44 -Remove 3/8" underlayment at family room entry area: $700.00 -Replacement damaged refrigerator end panel: $390.36 -Replacement oak stair nose between dining and living rooms: $200.00 TOTAL REFUND: $4,731.80 Please send a check to our home address by return mail in order that we may continue and finally finish our remodeling project. The above letter was sent via certified mail; however, no response, nor refund, has been received as of March 12,2024. Joe & Connie T.

Great job, no issues. Hauled away old camper. Great communication, good price, all business.read more

They did an Excellent job, great people. I would highly recommend them 100% for your paving project.read more

I interviewed 6 asphalt companies to remove my 50-year old crumbled asphalt driveway and chose…read moreDurable Paving because they checked off every box I wanted, needed, and hoped to find. My first contact came from Shaun. Fabulous guy! He was not just friendly and easy to talk to, but listened with the intent to understand and answered questions thoroughly. He explained every aspect of their process and the materials they use that was easy to understand without being "sales pitchy." He suggested an alternative to my plan that saved me hundreds of dollars. When the crew came to remove and replace my driveway, the owner of the company, Neil, walked with me so I could point out areas of concern and address what Shaun and I discussed. Then he and his guys got busy doing everything expeditiously and with precision. One thing that really impressed me was when they hand packed the edges with a tool that makes them beveled to prevent water from getting underneath the asphalt. They cleaned every bit of debris and one guy even used the loose pebbles of asphalt to fill in some minor gaps. Having gotten five quotes before them, they were very competitive and the second lowest. The difference wasn't significant, but what tipped the scales was they were able to complete the work in one day whereas the other company would've put in the packing material first, have us drive over it for a week, then come back to finish the job. Durable's 2-year warranty backs up their work. I'm very critical of any company that wants my business for a major big ticket project, and I was happy with their total service from start to finish...never any tension or anxiety. They will be back in a year or two to seal coat the surface. They are a local and family-owned business out of Princeton, MN. I hope to have convinced you to at least invite Shaun to give you a quote. I hope you'll have them replace your driveway because you will undoubtedly be extremely satisfied with the results!

Zero contact before and after the job. Didn't let us know they were coming so they over sprayed all…read moreover my pickup. Also decided to tear out a plant we had transplanted into our backyard from our wedding ceremony. We should've known better when we had to ask multiple times to even get a quote or get on a schedule. We were wrong.

Greenscape is awesome ! Any great company is supported by committed great people who's number one…read moregoal is customer service . Excellent employees and top notch equipment means you get their very best ! Highly Recommend Greenscape ! AAA

We've used Kathryn and Perry on a couple of occasions now. Drywalled our basement, garage and…read moreremoved the popcorn ceiling on both levels and replaced it with knockdown ceiling texture. The things that are most important to me with a contractor that they fulfilled: 1) Great Communication 2) Fantastic Workmanship 3) Fair Pricing To top it off they were honestly as nice to work with as any contractors I've ever experienced. Down to earth, not looking to take advantage and care about the work they do and the customer. Feel so fortunate that we found them and had them do the work for us. A+ top to bottom.

Perry and Kathryn are true professionals! They were very responsive, quoted a fair price, showed up…read morewhen they said they would and kept us up-to-date on the progress of our project. It happened to work out that the dates they were available to do the work coincided with a trip we had planned - so it worked out perfectly for them and us - we didn't need to be living amongst the mess and they didn't have to work around us. Although we did not know them, we trusted them 100% to respect our home, belongings and privacy - they proved that to be a good choice. When we returned home, the project was complete and looked great! Thanks to both of you!

Reid and his guys did a fantastic job doing our garage apron and sidewalk. Looks amazing!read more

Reid and his team did a great job pouring my concrete patio. The entire process was well…read morecommunicated out and flawlessly executed.

Of course, my a/c was out when I turned on for first time of the season (Memorial weekend). I…read morecalled Tuesday & Brandon was out right away Wednesday morning ... unfortunately, it was determined that my 23-yr-old unit was DOA & resuscitation efforts were futile. With absolutely no pressure, I was offered several replacement options & price ranges ~ and work was done/installed & cooling wonderfully by 1pm today (Thurs). Wonderful from start to end ~ would give 10 stars if I could!

Had multiply companies reply back on quotes for updating our 26 yr old furnace and air conditioner…read more Brandon the owner sat down and discussed all options and answered all questions. His team, along with him showed up promptly and install went perfect, leaving it cleaner than when they showed up. Very competitive on pricing as well. Do yourself a favor, give them an opportunity to earn your trust and business

They did a excellent job on the gutters on my house. they look very professionally done…read more The gutters and downspouts match my house perfectly. I would recommend them to all my friends.