We've brought them out to fix appliances and correct user error!…read more Great to work with.

Prompt and knowledgeable -- great service in finding the culprit behind my dishwasher not starting…read more(small shard from one of my dishes in the impeller motor). Strongly recommend this repair provider!

Alberto was awesome!! He was so professional and he diagnosed and repaired our refrigerator…read morequickly. I will definitely keep his number and refer him to my friends and family.

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.

They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Capable, friendly, and fair! I've used Michael on washer repairs twice and he's a winner. He…read morecomes prepared with a smile on his face, and ready to fix your problem!

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

I had a very good experience with this company. The owner answered the phone on Saturday and send…read morethe technician right away. Cost is reasonable. My fridge is in garage....very old....parts are discontinued. But Greg- technician- fixed the problem. For now. I appreciate the help. They are not magicians. They seem to try and do their best. Regardless how long my OLDIE will last , I will use this company again. I have good vibes about it.

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

I called them and spoke with Jeremy. We scheduled the appointment. He was prompt, very professional…read moreand very honest. I needed his professional opinion to make a decision and he gave it to me. I hope I never need to call an appliance company but if I have to Jeremy will definitely be my first call.

Been using Jeremy since before Covid. He's always responsive, does what he says he will do and for…read morea very fair price. I would use nobody else.

Hired Appliance Repair Rescue to repair my dryer. After the repair, the dryer stopped working…read moreagain. They came back and repaired it a second time, but it failed again shortly afterward. I was assured that the repair was covered by a 90-day warranty, but once the dryer stopped working again, my calls and text messages went unanswered. I have also requested copies of my invoices and receipts for the work I paid for, but those have not been provided. I've been without a working dryer for an extended period and have had to use a laundromat while trying to get this resolved. I was patient with scheduling and gave them multiple opportunities to honor the warranty, but the lack of communication has been very disappointing. Based on my experience, I cannot recommend this company. If you choose to use them, make sure you receive all invoices and warranty information in writing before paying.

I would strongly caution others about using Appliance Rescue Repair…read more The bottom half of my refrigerator stopped cooling, so I contacted Appliance Rescue Repair. A technician came out, diagnosed the problem, and told me the fan was bad and would need to be ordered. He said the part would arrive in a few days and that he would return to install it. Three days later, he returned and stated that the repair had been completed. He told me it would take a few hours for the refrigerator to get cold. After several hours, it still was not cooling. I contacted him again, and he came back the following day. He told me that he had left the refrigerator door open during the repair and that it should start cooling. Unfortunately, it still did not cool. After that, he stopped responding to my calls and text messages. I was left having paid for a repair that did not resolve the problem. I eventually had to hire another appliance repair company. They diagnosed the refrigerator and replaced the fan, and the refrigerator immediately began cooling again. At this point, I am out the money I paid Appliance Rescue Repair, as well as the additional money I had to spend to have the refrigerator properly repaired. Based on my experience, I cannot recommend this company. I believe customers should be extremely careful and make sure they understand what they are paying for and whether the repair actually resolved the problem before considering the job completed.

Im not sure , the rating on the call was great they answered fast, got someone out here fast . She…read morewas awesome. She found the problem but im going on 2 weeks and haven't had no response. Its always an answering machine and I dont get the call back. How long do I wait for them to come fix it. Its still under warranty and the claim department is still waiting for the call back from them. The best thing for me to do is find someone else.

Have great preowned equipment love what I got I got me a Samsung washer and dryer. They're working…read morebeautiful.