I spoke with the Eagle Pro office on a Wednesday regarding my failing home HVAC system. The staff…read moreresponded quickly by scheduling a technician to meet with me the next day (Thursday). The technician thoroughly evaluated my situation and discussed reasonable next steps. On the following Monday, a professional team from Eagle Pro arrived and within a few hours had carefully installed a new HVAC as well as cleaned and repaired the current ducts. And, now all is well!

Just updating my previous review, when the Techs were out at our house playing "Good cop Bad cop"…read morewith me, one of the Techs asked my wife what we were expecting to pay for the system, found this to be an odd question to ask the customer. When my wife replied, the Tech laughed at her. I should have kicked them out of the house right then and there. After 2 hours of the 2 techs poking around my system and them putting me on the phone with a sales rep, they refused to give me a quote until my wife was present, she was working at the time. Again I found this odd, my wife and I had decided by that point that even if they came in as the lowest bidder we were not using them. I still have not received any pricing from them, and we went with a local "Mom and Pop" company and got the system for the price Eagle Pros tech laughed at us about. I don't know who trains these guys to deal with customers, but they definitely need additional training. Wish I could give a "Zero" star.

I bought the house with their sticker still on the original AC unit--nearly 30 years old. As it…read moreturns out, they know the system intimately and have essentially rebuilt it piece by piece over the years. Both times I've called, they came promptly. I probably should replace the unit, but it's still running. Each visit was handled by capable, reliable, older technicians who clearly know their trade.

Very professional staff, they are knowledgeable of the service that they provide. Thank you for…read moreyour service over the years.

We needed some electrical work done at our house, so MPE came out and gave us an estimate. Estimate…read morewas good, we went with it. Two electricians came out about 3 weeks later to do the work. They were extremely polite, nice gentlemen. I believe one of them was in training. The work they did was awesome! We had 3 jobs for them to do and each one of them was flawless. Superb job done and they cleaned up so well you couldn't even tell they were there. The best part was, the job didn't take as long as they estimated, so it cost us $450 less than the estimate. Highly recommend MPE and if you get David and Wyatt, even better!!

2 workers came to repair a plumbing leak and said if I changed out the regular pvc pipes to the…read moreexpanding upgraded flex pvc it wouldnt leak again, on the security camera you can see one of the guys stood around outside texting on his phone. the 2 pipes they charged us $695 for a $300 job !!! They sat in their van an hour and 15 minutes and billed us for that, they waited until we came home from work instead of billing us through the mail like most local plumbing companies do. I will never use this company ever again. UPDATE: the work they did only lasted one winter season, the same pipes leaked again after winter so the expensive flex PVC did not solve the problem, so the upsell was not worth it. BEWARE: RIPPED OFF

I'm very happy with the professional service provided! He showed me exactly what was wrong and…read moreexactly how much Freon he replaced . Thank you Aire Serv

Excellent service , showed up when they said they would . Worked all day with no break to get my…read moreunit changed out before the weather got worse . Could not ask for better services . Very professional , cleaned up after themselves , absolutely recommend Air Serve of Greater Florence , Al for your HVAC needs .

I was very happy with the professionalism from beginning to end with…read moreFuller HVAC .My unit died late one evening and even though the tech was in Tennessee, he came as soon as he could. I had to get a new unit which I knew already and Jamey, rep, from Fuller arranged for portables to be used until unit was installed .timeline:July 2nd, thru 5th, J.D. the tech,diagnosed problem,Jamey came and discussed type of unit needed ,ordered unit,Jay brought portables and set up, Tammy [finance ]arranged form of payment,installers arrived promptly@set date and were professional and courteous, finished installation and left area clean. This company seems geared toward customer satisfaction and has a well organized team of employees. My hope is the owner recognizes this too and keeps up the good work!

Predatory pricing. Took advantage of seniors. Good work but doubled price compared to other…read moreplumbing contractors. Will never let them near any of my relatives or friends again.

Kade came to check out the water pressure in the tub and shower check the pipes in the valve. The…read morevalve was clogged. Cade cleaned it out at no charge. Thank you. He was amazing.

I am giving them a 4 star after 6 weeks of service and waiting to see what happened. They came out…read moreto fix a problem that i already knew the issue. I told them the issue on the call. I was told they would be here between 8-10 am and never heard from anyone til i reached out. It was 4 pm before arrival. I told the service man the problem. He was kind and got right on it. Took less than an hour. Never in scheduling, never in talking to the serviceman before his work, did he mention extra fees. He just gave me the amount for the issue. I signed and agreed and he fixed. I actually had to check wrote out for him ready to go when he got done and he's like oh it's gonna be an extra $99 for me diagnosing the problem. The Worker did an excellent job. Mary and Customer Service did an excellent job and got that fee returned to me. But if you use this company, please be aware and make sure you are told about the extra fee or do not pay it. They have to let you know beforehand.

The team from R and B (Matt, Justin, Darrell and Dave) were exceptional to work with. They all took…read morethe time to diagnose and repair our hvac system that was in severe need of replacement. They were upfront and honest on what would make our home efficient and comfortable. The price we paid was worth the peace of mind that we have in our new system. We needed duct work and insulation, as well, and they completed it all in a timely manner including cleaning up of any dust and dirt that was accumulated. I can't say enough about this company! I highly recommend them for your hvac needs!

Friendly team at a good price and arrives on time! Did a great job cleaning my system!read more

Fantastic guys!! Professional... they did a GREAT job and explained everything along the way. I…read moreHIGHLY recommend!

Failed to repair, failed to return calls for 3 months. No explanation given. Failed promisesread more