Don't call this company if you want actual service repairs. I called and was told without a…read morerecommendation from a current customer they would not do any service repairs. The lady that answered the phone then tried to backtrack and say well let me call the owner to see if he would want to look at the repair. We had our HVAC unit struck by lightning so not a small repair. So to sum up the call their customer service sucks.

I would recommend comfort 1st. To anyone who need work done. They do a great job and prices…read morereasonable.

Blake Philpott, the owner of HPB, scammed us out of over $12000 in services. He claimed he could…read moreget a SPAN circuit breaker panel for us, but he wasn't certified to do so and lied numerous times about it. Even though I wanted to do the payment through credit card when complete, he convinced us to take out a 0% line of credit, and then took the entire payment without finishing the job. He is a crook and should be in jail for stealing money from us. The work they did was shoddy. They installed kitchen lights that have had 4 of them fall and he refuses to fix it. They messed up our drywall and he said he would give us $500 to fix it but that was a lie. He charged us over $2200 for 4 smoke detectors that cost $30 each from Lowe's (again lying as he said he would get them wired into our electrical). We were out of power for 10 days because he they turned off a breaker box and he blamed it on the power company. He blamed everything on his hired help it's been a year and a half of a nightmare that is going to probably end up in court and hopefully with Blake in jail. Stay away from this scam company!

Made an appointment to have a fluorescent light repaired over the kitchen sink. They texted me…read moretwice to confirm, which I did, and they also emailed me to confirm; however, they never showed up, and never called to cancel. I actually texted them around 1 pm the day of the appointment to verify with them that they were still coming, and I never got a response. So, can not recommend them as trustworthy.

We have used these men twice. The first time was when our refrigerator freezer stopped working…read more The guys were prompt, knowledgeable and thorough. They did good work and cleaned up afterward and their charges were quite reasonable. The second call I made was to have them do a thorough check out and preventive maintenance on our heat pump system. Again we were very pleased. I highly recommend them.

After severe storms rolled through my area over the past two months, my roof sustained enough…read moredamage to require a full replacement. I filed a claim with my insurance company, and Jagris, Inc. came highly recommended as a contractor. From the very beginning of the process, they exceeded my expectations. I've only filed two insurance claims in my life, this one and one a few years ago for an AC unit that was damaged by lightning, and navigating the paperwork can be overwhelming. Thankfully, Jagris and, specifically, JT Trousdale, made this experience smooth and worry-free. JT was professional, knowledgeable, and patient. He walked me through the entire insurance process, breaking down the complex jargon in the adjuster's report and helping me understand what to expect at each stage. There was never a moment when I felt unsure or alone in the process. Once the claim was approved, the contract between me and Jagris was clearly written, being simple, transparent, and free of the confusing fine print that is often found in home repair agreements. Next came the selection of shingles and options. I opted for a ridge roof upgrade, and the final result is fantastic. It not only looks great but will also help keep the house cooler. Jagris made the whole planning phase seamless. The day before installation, Jagris placed protective barriers around the house to prevent debris from causing damage and to facilitate easier cleanup. The installation crew arrived promptly at 6:30 AM. They were professional, organized, and experienced. Before starting, they walked the perimeter of the house to move any items that might be in the way, and they even covered the outdoor AC unit to protect it. I let them work, occasionally stepping outside to check in and offer cold drinks. Not that I would have minded, but no one asked to come inside the house. I was amazed by their work ethic and the speed at which they completed the job. By the end of the day, both the main house and the detached garage had brand-new roofs. The cleanup process was just as impressive as the installation itself. While it's nearly impossible to catch every single roofing nail, they did an outstanding job. I found only a few nails in the driveway, which is a testament to their attention to detail. Since then, I've mowed the lawn and done yard work without running into any issues. Jagris, Inc. is a company that delivers on its promises. Their professionalism, efficiency, and genuine care for their customers set them apart. I'll be using Jagris for any future roofing needs, and I recommend them without hesitation. JT, thank you for your dedication and support throughout this process, and Semper Fi, sir. Thank you for your service.

Joe Haney is awesome! He inspected my roof and although I didn't need a new one, he took photos for…read morefuture reference and covered exposed nails that the original builder left. In addition to physically inspecting, he took drone footage. He came highly recommended to me by a friend who is having her roof replaced and she couldn't be happier. https://linqapp.com/Joe_with_Jagris?r=link +1 (256) 280-6007

Incredible service and budget friendly. Considerate, communicates to their customers. Shows up on…read moretime. Keeps it clean and leaves the area clean when they have completed the job. We are so impressed. Highly, highly, highly recommend!

Local business in Killen area. Father & son team...very…read morepolite and helpful. Great service and fair pricing. Stopped leak and flushed tankless hot water heater.

I have been having problems with my plumbing for awhile now. I have had a very well known group out…read moreof Florence that have made a few service calls to my home. They was rude, acted as if it was my fault and left my bathroom a disaster with waste slung everywhere. Took me 6 hours to clean up their mess. Paxton Agee came today. He was such a nice guy. He explained things to me in a way that I could understand it. He fixed my problem in a very timely fashion. Such a kind, honest, and wonderful plumber. I highly recommend that you give him the opportunity to do ALL your plumbing. He made sure everything was fixed and cleaned up his mess. His prices are great too!! He is the BEST man for the job in our area. He will not only save you money and time but he will also treat you with respect and kindness. Highly recommend him!! ​

Our heat pump fan motor failed July 4th. Eric checked unit and then went to see if anything in…read moretheir warehouse. The part had to be ordered and Alicia did a great job of making sure part was enroute and kept me informed. Jeremy drove to get part on the 8th and then came to install. These people are the best.

They worked well with my home warranty company and I was pleased with the work they did. They came…read morerecommended by a friend .. they are my new go to plumbers

I've used Crouch & Sons several times for my home, for various things that needed to be done. The…read moreurgency is always high when you're dealing with plumbing issues, and these guys have the same urgency I do even though it's not "their problem." They always get a crew over to me quickly; the longest I've ever had to wait was one day, and that issue was not as urgent as others I've had. I've had different crews of 2 come out each time, and they have all been equally as amazing. One guy even overheard me mention one of my showers was draining slow, so he snaked it and fixed the issue while his partner was addressing my primary issue. The last time I called them to come out, one guy even went through my unfinished crawlspace to make sure the water damage I'd seen was not affecting anything structurally. No matter what, I know they will always do far more than what is expected of them. They don't care if it's "not their job" or if the issue is different from why I called them, Crouch & Sons will always go the extra mile. Like any service professional, they charge by the hour for their work. If you expect them to not charge anything after scheduling your request & sending a crew to your address, simply because they could not help or it was a "quick fix," you don't know how the service industry works. If any labor/service professional comes out to look at a problem, the minimum you're going to pay is the rate for one hour's work. Exhaust every alternative first, and then if you need the advice of a plumber, you're going to pay for their knowledge! They are never out to take your money, so anytime it's been a quick answer to my problem, they will try to do any smaller tasks that I may need while they're here. I will NEVER use anyone other than Crouch & Sons for my plumbing needs. They have been beyond amazing to work with, and I can be stress-free knowing that I have their support for any plumbing issues that may arise.