Called for an appointment to diagnose a problem with my car. They got me in immediately and fixed…read moreit that day. Excellent service.

I drove up from MD last night and had a nail in my front tire. I brought it to Monroe today and…read morethey got us in quickly for the repair. Very reasonable price for the repair and great customer service. I would highly recommend them.

We recently bought a 2010 Mercury Mountaineer from Latham's. We initially foundd a Ford Explorer we…read moreloved, but we couldn't afford it. So we shopped elsewhere. But a few days later, we went back to Latham's and found our Mountaineer, which is similar to the Explorer...and we could afford it! We really appreciate the variety of vehicles offered at Latham's. Wayne & Tessa were very patient with us while we obtained the financing and helped us with all the paperwork. Thanks for all your help! We are very happy!

My son purchased his first vehicle from this business and he got a terrific price. The whole…read moreexperience was excellent from start to finish.

Words cannot express how thankful we are for Don Morrisey at Performance Plus!!!…read more We just moved here from California and needed to have our car inspected for New York. Don squeezed us in the same day, but it was more complicated because our check engine light was on. We came back a couple of days later, expecting it to be around $300. But Don was able to fix the problem and get our inspection done for under $70! All this just before he was going on vacation with his family. The man is friendly, reliable and so very , very honest. We are so thankful to have found him.

Don has been the best find since we moved to town! He's courteous, likes to listen and drive the…read morecar, covers all his options and doesn't charge and arm and a leg. He's always busy...yet always seems to be able to squeeze people in. The kind of man you'd like your sons to emulate, and the kind of mechanic that sets the bar high for everyone else in the field. I absolutely trust my cars to him!

Good auto repair prices. I came down to this place for suspension replacing with my parts and they…read moredid a great job, great price (my jaw dropped at the difference compared to where I am from) and everything is working fine. Shop is not much to look at, small at the front, old and worn out looking but they have a bunch of service bays at the back, their scheduling was really convenient, they did good work at a great price and the staff I dealt with were super friendly. I'll go there again. note: they do a lot of auto work, not just a tire shop.

When I had an issue with a CARCO inspection because the report went to the wrong insurance company…read more(totally NOT the fault of Bill's, they were given the wrong info!) they were still happy to help me get it fixed right away. Made a phone call and within 10 minutes everything was sorted out, and this was on a Friday afternoon close to closing! Couldn't have gone better. Highly recommend this place for all your tire/ auto needs!

On July 15th, 2010, on the way to Flint, Michigan, I hit a deer just east of Ogdensburg, NY. The…read moredeer rolled up the hood and broke my windshield. A State Trooper was called to the scene and after taking an accident report and taking care of the deer, he suggested I visit Regan's auto to see if my windshield could be replaced and we could continue our trip to Michigan. Upon arriving at Regan's, the employees' search for a windshield commenced and we finally located one that would involve driving back to Massena (35 miles). Unfortunately, my Geico adjuster didn't think the car was fit for the drive and insisted that I have it towed back (out of my pocket). I arranged to have Regan's tow the car back to a hotel in Massena so I could get to the windshield appointment the next morning. Unfortunately, halfway to Massena, the tow truck broke down (ran out of gas due to a faulty gas gauge) - the mechanic driving us was honest about the issue and I told him not to sweat it. A chase car sent from Regan's came out with a tank of gas and we continued on our way. The next morning the windshield was replaced in Massena and we resumed our drive towards Michigan. About 10 miles short of the border crossing in Ogdensburg, the car started acting funny - the climate control shut off and the blinkers stopped working. I pulled over to the side of the road and tried to diagnose the problem. With no luck, I decided to drive back to Regan's. Upon arriving at Regan's, the same gentleman (A Red Sox fan in New York!) who had helped me the day before, insisted on troubleshooting the problem in the garage. He took the car into the garage and we sat in the waiting room. About an hour later, he drove the car back out and said he wasn't able to positively identify the problem but that the car seemed to be working fine now. I asked him how much I owed him and he refused to take any payment. We drove the rest of the way to Michigan without issue. It's rare to find a company in this day and age that is honest and forthcoming. If you're in the market for a used vehicle, I highly recommend Regan's. Not being a paying customer myself, I can only imagine the level of service they provide for a paying customer.

On 2/7/23 I left my truck at Regan's to have a O2 sensor put in and have the lower radiator hose…read moreclamps checked because there was some anti-freeze leaking from that area on 2/4/23 when it was -25 degrees in the morning when I started it. The day I dropped the truck off, the service writer Austin called me around 9:30 and told me the truck was done. One of the hose clamps was changed last year so I asked him if they had to change the old rusted clamp and he told me yes. After I picked the truck up and got it home I checked to see what they put on for a clamp and the old one was still on the radiator hose. They didn't change either radiator hose clamp but they charged me for doing it. Today was the first day I was able to get to Regan's before they closed and I talked to Austin about It and he wouldn't do anything about it. He just told me they wouldn't charge me for something they didn't do but the same clamps were on the hoses that were on them when I dropped the truck off. I will never go back there to have any work done on any vehicle that's for sure!!!!!! Jamie Hutchins

Had my 2013 Jetta (111k miles) towed to Rishes and advised I would hear from them after diagnosis…read more I never heard from them, so called two days later and Jadie said it would be a quick fix with a sensor. Fast forward 5 days and I receive an email (I was out of the country) that it was more than the sensor and was going to cost $500 to determine what the actual problem was. Having no other option I decided to move forward. After not hearing for another 2 days, I called back and was told that 20 hours of labor needed to be done for the cam phaser to be changed that would cost me $3500 and I should just take me car to the dump, or they would offer me $300 for the parts. Oh and if I did want to pay for it to be fixed it would take 2 months. So after 3 weeks of back and forth with them I had it towed to R&R auto in Potsdam (RON IS AMAZING!) and within a week it was diagnosed as a sensor problem and saved $2500 to fix it. Now running normally! In addition to my horrible experience here I have a friend that took her SUV here and has been back multiple times because lights keep coming back on in her car. Advice: Don't go there.

From the owner: Rishe's has been selling and servicing Import and Domestic vehicles for 30 years. We are a AAA…read moreapproved auto repair shop, Bosch service center, AAA approved auto body shop and a Napa Autocare center. We have invested in the lastest diagnostic tools and equipment to repair your vehicle as per the manufactures specs. We are located at 1111 Paterson Street Ogdensburg New York 13669. We specialize in import sales and service.

My transmission line broke on Friday, dropped the car off Friday night. Got the car back Wednesday…read morenight. Considering I didn't have an appointment they got me in and got my car fixed immediately. 10/10 will always recommend!