I love this shop it's cheap and good work, I arrived 10 minutes before they closed needing atleast…read morean hour of work done and they stayed late just to help me out and were very helpful and polite, they engaged in conversations, I met the owner and he is a stand up man with good morals 10/10 experience

I'm extremely disappointed with the experience I had at this shop. After initially speaking highly…read moreof the business, I now feel completely misled. The quality of work done on my car was poor, and when I brought it to the owner's attention, he suggested I take my review down so they could "rework" the job. Let me be clear: I was only offered a rework on the condition that I remove my honest review -- which is unacceptable and unprofessional. The owner also tried to blame my driving habits for the failure of the neon lights -- even though those same lights have been on my car for over three years without a single issue. He later backpedaled on that claim but still refused to take responsibility or rework the job unless I stayed silent. Based on other reviews, I fully expect the owner to respond to this by pretending he offered to fix the issue -- but again, the truth is that the offer was conditional on me removing my review. That is not real customer service. That is damage control. This seems to be a pattern: dismiss the customer, shift the blame, and avoid accountability. They're quick to take your money but don't stand by their work. I regret ever recommending this place and will be warning others. As someone active in OKC car community groups with over 20,000 members, I'll be letting others know to avoid this shop. Businesses should earn good reviews through honest work and respect for their customers -- not manipulation and excuses

We had to have our car towed to the shop and they made sure to keep us updated on the repairs and…read morewere incredibly honest and professional. We will be taking all of our cars here in the future!

So I bought a van from an out of state dealer and I had them meet me at Profix when they brought it…read moreto me to sign papers because Profix will do check up on the car for $140, make sure I'm not buying something with hidden damage or issues. Philip was AWESOME and took care of me, showed me where there may have been damage and gave me a full report in an hour. Not only that while I was on the call with the sales rep from the out of state dealer negotiating based on what Philip and his guys found, Philip actually went out and double checked something on the car and gave me his thoughts while negotiating. I wouldn't have bought the car without his help. And he let us sign the papers in the waiting room, even printed out some copies of paperwork from the out of state dealer to help us. All this to say, in my experience they are honest, well priced and very helpful. If you need a trustworthy, go to auto shop, this is it. Rylee also is awesome and has always taken care of me and gotten me asap, and has great knowledge.

What a wonderful man and a great business! My brother's car was needing repairs. The local dealer…read morewanted $5k for repairs. We took it to Top Tech and not only did he beat their price straight up, but, he found that the dealer was trying to replace front and back shocks when the back shocks looked brand new to him. I can't say enough good things about Top Tech. I will steer and much business I can his way going forward.

Outstanding service. Friendly staff and very competent repairmen. The owner and his wife will treat…read moreyou as family and take care of all your automotive needs.

I've been here a few times and they've always done good work without screwing me. I'll be taking…read moremy pick up tomorrow to fix a door window that wont roll up.

Excellent Customer Service. Polite. Respectful. Patient. Understanding. They were more than willing…read moreto work with insurance but my insurance ended up thinking they wouldn't because they didn't change the rates on the document on their end before sending it to my insurance company. Which this whole deal that I had to deal with was because of my insurance and not the shop themselves. I dropped my vehicle off November 18th and got it back on December 13th. Again, not because of anything the shop was doing, all because of my insurance. The soonest moment I'm able to, I will be switching insurance companies. I had been backed into in September and so my trunk got all dented in. Both Office People were excellent! I didn't really speak to the mechanics or anything but they did a great job as well. Paint is perfect. Looks like nothing ever happened!

They gave me a collision repair quote last week, and when I called to schedule a for repair, they…read moretold they don't do body repairs anymore. Why would someone go through the quote process with me if they stop doing those repairs a few days later? Kinda shady

I wanted a Mobile Mechanic so I would not get stranded again from my car stalling intermittently…read more I found a recommendation for Andy on NextDoor. He was able to squeeze me in because I was able to give him a lot of details and he had a good hunch what the issue was and how long he would need to confirm and then R&R the parts. Super reasonable and very professional...his set up is quite impressive! Phone 405-808-6713

Had Andy come out to replace what I thought was a bad alternator (diagnosed by AutoZone) but after…read morereplacing the part still had power issues, come to find out it was a bad battery. Andy was super understanding and replaced the battery for me. Honest, friendly and quick service.

Greatest and most honest mechanics in Norman ok. Every time I've taken my vehicle in to them they…read morefix the problem and don't try to add more to it than what is truly needed. Highly recommend to everyone. Only place I will take my vehicle for repairs they go above and beyond for a customer. Thanks guys.

Took my car in for repairs - Matt was not upfront about impending charges. When I asked for an…read moreexplanation of charges over the phone. He said come get your car and hung up on me. He stated the car is fixed and the bill amount was irrelevant. Beware !!!!!!!!!!!

I honestly can't think of someone negative to say about the dealership honestly. Bailey was great…read morehighly recommend him! They gave me a fair price for my trad which was I was happy with. I had a goal budget wise and somehow the numbers worked out and I was under my budget. I got what I wanted and was excited for my new vehicle!

Took my jeep in last week. Told them specifically what codes are showing, which all of the owner…read moreforums say is the clock spring. Jeep knows that they have an issue with the clock spring on this vehicle, which is why they extended the warranty on it to 15 years. They call me today and tell me that it is a fuse panel issue and that they can take care of it for $1800. Needless to say, I declined their offer. I go to pick it up and the write up confirms the codes I gave them and says that they recommend "replacing the TIPM then re-evaluate." They never even looked at the clock spring. On top of this, they charged me $165 to plug my vehicle into their computer and confirm the codes I already gave them. My vehicle ran for less than 5 minutes (I reset the mileage and engine time when I dropped it off) and then they "lost" it. Had to have one of the service guys drive around a different lot to find out where they had left it because they never brought it over after testing. And people wonder why no one trusts a dealership.