PLEASE CONTACT ME BEFORE YOU HIRE THIS COMPANY!!!!! They misquote prices and are insulting to you as a customer. No one needs that!
Scott - 509-378-1033
This company is represented by a man named Andy. Andy sounds like a business man when you call and is more than wiling to quote you a price for concrete and concrete services (I asked for a concrete pump due to the majority of my project being in the back yard). I told Andy that I was putting in a concrete patio/deck in the back and a retaining wall in the front yard. I explained that I would need about 6 yards of concrete total. Andy quoted me a price for the concrete (which was adjusted later on my request) and another price for the concrete pump (here is where the pricing problem starts - Andy quoted $350 for the pump, unless I paid with cash, in which case the price was $250). Later I contacted Andy again and asked to have color added to the concrete. Andy adjusted the price by quoting the amount the color costs by yard of concrete delivered (no problem here).
The day of the project - today - the pump shows up on time....the truck is a little late, but that's OK, traffic, etc., can excuse that away....and two guys show up from Byron Rock and Ready Mix. They are nice guys...but one let's himself into my back yard without even ringing the front door!! Scared the socks off of me as I was having breakfast and happen to see this guy wandering around in my closed-off back yard. Though I quickly realized he was one of the delivery guys, it would have been nice to just know he was going to be coming around the house! The delivery went well and the color was fine. I thought all was good until it came time to pay! Then, when on the telephone with Andy, the guy I am talking to says that the price is different....significantly different! I paid them and they DID NOT PRODUCE A RECEIPT for $1300 that I was required to pay. In fact, the printed out sheet that the driver did have with him and the wrong numbers on it in the first place. As he sat there doing the math over for the third time, he finally had to admit that the numbers were wrong. I had wet concrete in the back yard and did not have time to argue with them, so I finished my project and then called Andy back...I went to voicemail, so I explained to him that this was POOR BUSINESS PRACTICE to quote one price and then not even make a note to remind himself of what he offered....When Andy called me back, he told me that his guys should have only been at my house for 30 minutes to drop 6 yards of concrete and that I put him so far behind schedule because I tied up his truck for 3 hours. The fact is that they showed up late, and we were done with the concrete at 8:30....his guys then cleaned up their concrete truck and pump IN MY FRONT YARD and drove off without even leaving me a receipt. Andy told me I WAS CRAZY for thinking I could take delivery of 6 yards of concrete by myself and that he (Andy) was really having to scramble to get the truck to the next job.
OK, if you haven't heard enough to know these are the people you want to do business with, call me and I'll fill you in. Please stay away from Byron Rock and Ready Mix.
Scott read more