After three and a half weeks of dealing with people who simply don't want to make a deal and go…read morebelow advertised price, I finally found the truck I wanted here, and bought it. After I signed all the paperwork, I was told by my salesman that GM only sent them one keyfob, and the other one was "in the mail". To add to that, I got home and noticed a large one inch scratch on the left front fender. When I called, they admitted to knowing about it and said it happened in transport, and the sales person forgot to tell me about it. This is very poor business practice, borderline deceptive. They are offering to fix it, but have not pinned down a date or time. We will see. My experience thusfar with GM in general has been very poor. If this dealer does me right, I will amend this review, but so far I am not feeling good about it. UPDATE: They gave me a loaner vehicle while my new truck was gone (delivered to my house), and fixed the damage. I now have two keyfobs. They corrected the problem. (But they should have never delivered the truck to me in the first place missing a keyfob, and with damage)

I had never bought a vehicle from a dealership before, and I am so glad that my first dealership…read moreexperience was with Jim Cook Chevrolet. I cannot say enough about the genuineness of the salesman, the finance manager, as well as the general manager. I never felt like I was being sold anything, but that I was being dealt with as a person. I understand that business is business, but I was struck with the humanity with which these fine folks conduct their business. If you are in the market for a new vehicle, give these guys a try.

After taking my BMW to three different auto shops in the area and my car not still not being fixed,…read moreI took my car to blue ridge auto in a last ditch effort to get it fixed. I was thoroughly impressed by how they kept me in the loop with what was going on with my car and the problems they ran into while fixing it. Foreign cars are a hassle to work on but I cannot give enough praise to Josh for taking the time to find the root of the problem in my car and working diligently until it was fixed. Although I wasted a bunch of money having other shops in the area try to fix it, no one has the knowledge of BMW's like Josh does. The receptionist was the nicest and most friendly lady and anytime I spoke to her or Josh they made sure to explain to me in detail what was wrong with my car. I cannot thank Josh and the team at blue ridge auto enough for getting to the root of the problem and getting me back in my dream car after 3+ months of not having it. I HIGHLY recommend this auto shop. They are honest hard working people who care about peoples vehicles and the safety of the owner. Josh is a godsend and I will forever be thankful for the work they performed on my car. I will never give any other car shop in the area my money or time of day. Blue ridge auto is the best of the best in the area!

From the owner: We are a family owned auto repair center and car dealership.read more

Juan was very helpful and he knew what he was talking about, ill for sure be back because of him.read more

Beware!!!! This establishment allowed my car to be broken into and items stolen. According to the…read moreresponding Police Officer, there were no marks on the outside of my vehicle. He believed that they had either left my vehicle unlocked or one of the employees had stolen the items. Needless to say, the establishment will not take responsibility for the theft. They did not fix the issue with my vehicle and I had to take it back there. I called four days after dropping it off to see what the diagnostics said and was told I needed a more expensive part. I drove by the dealership a couple of minutes later to see that my vehicle was sitting just as I had left it four days prior, so no diagnostic had been done. This establishment is the shadiest Car Dealership I have ever dealt with. I will drive 20 miles down the road to the next nearest Chrysler dealership the next time my car needs service.

Sales are meh, Service is where the true hero's are…read more But you probably already knew that.

Bett watch out buying from this dealer. They will take a deposit and sell the car to someone else…read more They were about to do this to someone by selling the me the vehicle. Now that is some unscrupulous car dealer ship. Buy be ware