Chris responded immediately when I reached out to him and performed his services within a day. His…read moreprice was very reasonable. Our house is over 200 years old and presented a difficult yellow jacket location behind a downspout. He guaranteed his work and returned several days later when activity had not completely ceased. We called on him for a second, unrelated yellow jacket nest. He was there within a day once again and successfully eliminated the nest.

I contacted this business because I was getting gouged by a national exterminator to treat for…read morewasps every couple of months. Lancaster Pest was able to do the same service for half the price! I highly recommend this company.

Long-time customer from Lancaster, PA First, our tech is…read morewonderful. Customer service is a MAJOR disappointment and a big JOKE. Ever since they changed being able to schedule directly with the technician, it has become a mess trying to get consistent information. When I call the 877 number it says "welcome to Bug-Out". What is that??? (They don't seem to know either.) When they call me, the ID is from Terminix. Are you Ehrlich, Bug-Out, Terminix, or Rentinol??? We are scheduled quarterly for service, but receive NO NOTICE when they are coming. Have asked repeatedly for at least a weeks notice, but NOTHING. When I called last week, they said the tech was coming in the afternoon. When I called today to verify, they said he was coming in the morning. Thank goodness the tech gave us his number so we can verify times with him. Also just found out they are no longer scheduling our "regular tech" to come. WHY???? We have had the same tech for years. Apparently I have to call and ASK for the guy who has become very familiar with our home. There are so many numbers to call, yet no one seems to know what is going on. I am POSITIVE the techs are as tired of this as we are! DO BETTER EHRLICH... or whoever you are.

This company is an absolute clown show. We have been using them for many years, with the same…read moretechnician. Has has always done a very good job. About a year ago, we had several appointments fall through. Our technician told us that he never had us on his schedule. Every spring, we have an ant problem in the kitchen. I was scheduled for 8:00-12:00 on Monday. No one came. Scheduled for 8:00-12:00 on Wednesday. No one came. Scheduled for 8:00-12:00 today (Friday). No one came. When you call, no one can tell you anything about why your appointments are not happening. I see many reviews of the same. My friend had the same issue and switched to Dominion. I am scheduled for next week with Dominion. Meanwhile, I am still dealing with ants in my kitchen. No idea how this place is still in business. Never again!

They are quick to respond and are very professional. They did their homework before they came out…read moreand explained what they could and couldn't do.

Cody was able to respond quickly and took care of our yellow jackets in the siding right away…read more Great job, thank you!

I was out of town and my son alerted me to a mouse infestation. I called Dominion and they sent…read moresomeone out rather quickly. Took care of the problem and my house was no longer creepy crawly.

I have been a customer of dominions since I bought my house in 2021 and we had a wasp issue. They…read morewere quick to come out and take care of the problem and offered a me maintenance plan. They come every quarter, on time, and keep all the creepy crawlers away. Ok maybe not all lololol but most!!! They also have a wonderful team. From the office staff to my technicians, everyone is always so pleasant and helpful. If u need pest control, Dominions is the answer A+++

I went with Akita ONLY due to the reviews... NOTHING BUT POSITIVE FEEDBACK! Which is what my review…read moreis! Positive! Miguel was the gentleman who serviced our home and he was polite right from the door! He answered all of the questions I had immediately without hesitation! He was smiles at the door when I answered the door and throughout the process! I was really concerned about the smell (if there would be any) There was none! The guy felt so comfortable touching the substance that it made me feel at ease with my kid and my dogs being around it. I came to this company for the fact I saw more then 1 roach within 4 months and I just was so not at ease knowing we had 5 within 4 months... there had to be more! So them things will be gone soon! Thank you Akita for an amazing experience with your business! Miguel was great! Thank you Miguel! And I almost forgot to mention.... their rate is by far reasonable! $153.70 for first service! After that $50 Plus tax... cannot beat that... and if you can, I wouldn't go elsewhere! The service is more important to me!

The technician spilled the entire container all over my expense carpet where I sleep. He ruined my…read morecats little couch. Took no responsibility. Simply wiped up with my dry rags. Tells, get back, get back. Company takes no responsibility. Losers, horrible..A senior worst night nare.

I left a review after attempting to fix the problem within the company. They sent the standard…read moremessage they send everyone saying they want to correct the problem and link an email for customer support. No one reached out. It's all lies. I'm changing providers today and you should too. What a waste of my time.

First agent who came to my house and told me that he couldn't do anything about moths. The ants did…read moreslow down, so I kept my second appointment. That was a waste of money and critical mistake. Second agent came to my home and followed none of my instructions. Sprayed exactly where I told them not to. This resulted in the loss of my honeybee hives as the areas I didn't want sprayed were high traffic bee areas. Agent came specifically for ants, had no ant traps. Gave me some kind of chemical in a vial instead, with no real instruction on how to use it. Backyard covered in conspicuous vole damage. Agent told me he could find no evidence of voles. This company has to be one of the most inept and incapable pest control companies out there. Of course, when I refused to pay the bill, was hounded to death daily until I paid it. I will NEVER do business with this company again. They are an embarrassment to their profession.

The sweetest, most understanding pest control everrrr…read more.. Spoke to Angela---- what greaaat customer service, absolutely, 10 stars if " it" would allow that ! THANK YOU SO MUCH!!! ***** UPDATE!!! ***** Another caring call this am From management ! Thank you! Truly; clear headed management here & wise employers & employees. Gotta KUDOS AGAIN! Thanks for resolving all. JUST CALL EM THEY ARE SOOOOO ACCOMMODATING

I had a great experience with this company during my first year of service for both lawn and…read moremesquito treatments. I always received advance notice before applications, and everything was handled professionally. Unfortunately, my second year was a completely different experience. I was unaware that my plan would automatically renew, and the first application was performed without the advance notification I had received the previous year. I accepted responsibility for not knowing about the auto-renewal policy and paid for that first service. However, after attempting to cancel both my lawn care and mosquito plans by phone and email, additional services were still performed and billed. I had to dispute those charges despite having emails documenting my requests to no longer receive services and to go elsewhere. What was most disappointing was the customer service. Instead of helping resolve the issue, the accounting/office manager (Angela) mainly argued with me, called me childish, and dismissed my concerns by saying, "It's just a lawn, it's not like we killed your dog." I found that response unprofessional, unnecessary, and oddly specific. The company also claimed appointment confirmations and invoices had been emailed, but I never received them despite checking my inbox, spam, and junk folders. Interestingly, I received invoicing emails the year prior, and unwanted promotional emails were delivered without issue. It's unfortunate because my experience during the first season was excellent, but the change in communication standards, and poor customer service I encountered mean I will no longer use or recommend this company.

Jessie and Cara were great to work with. Extremely professional and their knowledge on pest control…read moreis evident. We came home from vacation to a wasp nest we couldn't access with spray. Jessie ended up being able to get us in early and take care of our problem quickly without trying to use predatory sales tactics like some other companies we encountered. Their pricing is also more reasonable than any other place we contacted and the quality of work is great. We will definitely use them again in the future!

Very professional service! They listened to our concerns and inspected the areas where we were…read morehaving issues. A treatment plan was discussed and put into action. The pests are gone, and we have the peace of mind that our house is no longer "under attack". If we have problems with pests in the future, we will definitely give them a call.