I love this place. The staff is awesome, if a mistake is made they own it and make it right. The…read morelocation is great, climate controlled area to keep your belongings from the elements. Staff live on site, with a big dog. Very secure, I never fear for my storage items, cameras are everywhere, gates are open 365 days a year. totally recommend this business. Very popular in the area many, many other people trust the Fortress as well.

From the owner: The Best Choice for Household and Commercial Storageread more

Excellent facility that's well maintained and secure with 24 hour on-site management…read more Manager John was always friendly and helpful. It was a pleasure doing business with him. Highly recommend!

I never had to worry about my stuff here. Very secure and friendly staff. Will use again if needed…read morefor sure! Thank you!

Great place and great service! 24 hour access is a great bonus and the owner is very responsive and…read morehelpful.

This place seemed like a great deal until I sent a message to this guy explaining how y bank…read moreaccount was on hold due to unauthorized withdrawals from a scammer account I had no knowledge of and I never received a response I have been stuck out of town ever since I've continuously tried to contact him with no response then I finally get a response and he had for closed my unit and gave my property away even though I had been trying to contact him to pay him the 1 month I was behind the current month and 6 more months on top of that he was incredibly mean about it verbally and had not vare that it was every thing in world that myself and 15 years old daughter had other then the 2 gym bags of clothes we have between the 2 of us , so I'm sueing this place and hopefully this heart human being won't be able to do this again to anyone else. Horrible hearted people are the worst.

My insurance had Holy Smoke towing come out last night to change out a flat. Bill came out quickly…read moreand helped out a lot. Great guy and great service. I would recommend Holy Smoke to everyone. Thank You Bill.

We had a flat tire on 101 near Hauser, and discovered that our jack wouldn't work to lift the Jeep…read moreso I had called our insurance for roadside assistance. After waiting well over an hour or so the gentleman with Holy Smoke Towing just happened to drive by and saw us, he turned around and changed the tire for us. Who knows how long we would've been waiting for our insurance assistance. YES, good people still exist, and he truly is one of them. Very nice man, and if I ever need any assistance again I will be calling him for service! Thank you so much!!!

I am sad to see a few negative reviews from years back, so I wanted to add my current review, and I…read morelove this unit. the owners are back and making changes , everyday improving the property, not to mention they are always on site, monitoring what is going on and who is coming and going. I know my stuff is safe here, and now days that is hard to find. if your looking for decent prices, secure units and above average customer service this is the place!

Not a very nice property at all - lots of rot on the exterior walls and the day I went through…read morethere were homeless living in one of the units. - steer clear!

Becky, the Manager is efficient and pleasant to deal with!…read moreThe place is clean and I was so happy to get such a great space. What a great experience, too. How considerate it was of her to choose a unit in close proximity to a clean, handicapped restroom. I had been unusually forgetful lately and entered the wrong code recently. Becky, The Manager was unbelievably gracious yet informative, in getting me straightened out. And it is how things are handled when they have the potential of going wrong that really counts, isn't it? I am looking forward to a lifelong relationship!!

My boyfriend and I rented a unit for about 10 months. We were both on the rental contract but the…read moremonthly payment came out of my account. The manager was very nice at first until the day we had to evacuate our home due to the fires. We had no where to go, so we hung out at our storage unit. She showed up the next morning and started yelling and accusing us of LIVING in the unit,not even asking about our situation. Other people that had to evacuate also had stayed at the facility. Another time she would not let me out the gate until we did exactly what she wanted. I think that's called kidnapping, holding me against my will! Now we are trying to clean out our unit, my boyfriend worked all night loading our things. This morning I get a text from her accusing the boyfriend of living in the unit and shaving in HER bathroom. You can look at him and know that's not true! And telling me he needs to get off the property and not come back, remember he's on the contract and we have access 24/7. I called her to discuss the issue with her and she hung up on me. How professional! It's a very nice clean facility but the owner needs to put their manager in check. Get the facts before accusing someone. We have taken pictures of the unit before returning our keys, there was a $50 deposit and rent is prorated for the last few days of the month that we had paid. 8 days to be exact. I'll tell the rest of the story after she inspects the unit.

As far as reliability and cost, they were not bad at all. However, after they moved my things into…read morea storage unit, I returned to the storage unit to find they had stacked multiple boxes upside down or sideways, stacked heavy items on top of obviously more fragile and small pieces of furniture, did not use any furniture protectors at all for pieces that were brand new. They also stacked heavy items on a futon sofa that I specifically said needed to be stacked vertically as to save space and avoid placing heavy items on it. Also, they shoved items into my bike that may have sustained damages but because I can't even get to my bike at this time because of their poor stacking of boxes, I can't really tell. I was going to use them for moving out of the storage unit and into a long term rental when I find one, but am looking elsewhere for help. I've used movers many times in my life, and this company was the worst by far.

These guys really hustled! Solomon, Kei, and Phillip were the best movers I have ever seen. This…read moreis from a veteran, so I have seen some movers. If you can get these guys to do your move, you will be in the safe hands of movers that care.