This is the absolute best experience I've had with any type of skilled trade company that wasn't a…read morepersonal friend. My boiler kept going out, and Marty (who is very personable, informative, and honest) was an absolute pleasure to do business with. He was very conservative with his approach, fixing the cheapest possible cause first. He ordered an expensive part and kept it in his, so in case the first round of repairs was not enough to fix the malfunction, he could come over quickly and get my heat back on without any delays. Luckily, that first thing wound up fixing the issue, and I didn't have to pay for what would turn out to be an unnecessary, much costlier repair. It doesn't hurt that the company has very customer-friendly policies: responsive 24 hour service (not just lip service), no diagnostic charge if a repair exceeds the cost of the visit, and no charge for any subsequent visits for the same problem within 30 days. Trustworthy, reliable repair is notoriously hard to find, but I've found it here!

Scamming senior and the sick. Set up a rental of water softener for my sick brother by putting it…read morein my parents name. Rental agreement is 10 years and you never own the water softener. Jeremy Young Took advantage of seniors convinced them it was a service plan. Brother died 1 year later and now the home is being sold, but now the senior parents have to pay off a scam rental, then pay for a new water softener to get the house sold on top of it.

January 13, 7:30 AM my furnace quit working. I called two or three different companies and came…read moreacross Heating And Cooling. They got right back to me and made an appointment within an hour. A service tech was here checking my furnace out. His name was was a real good service tech. They had me up and running within two hours for the new motor. I would recommend heating to anyone that needs air conditioning heating service. They did outstanding prompt by 10:30. My furnace was up and running full till no problem.jack mure

I called on Tuesday around 4:30 and they had a repairman here by 8:15 the next morning. Most…read morecompanies would have sold me a new blower motor when all that was needed was a connection cleaned. These are Honest people to deal with.

Jeromy has done several different repairs on our coach this summer. He does excellent work. He got…read morethe work done quickly and correctly. Prices were very reasonable compared to the big shops. You can take it to his shop or he will come to you for a small fee. Thanks for everything Jeromy! Great job.

From the owner: Authorized RV Appliance Sales and Service Center for Dometic, Norcold, Atwood, Suburban, A&E…read moreAwnings, Coleman Air Conditioners and much more! Check out our store for many RV Parts, Accessories and Obsolete items!

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

Ridiculous quote of over $5k for replacing a window/wall unit. There was no electrical to run or…read moreupgrade, it was already in place with the current unit. I found a name brand unit with more btus for $700 at Lowes. Bill's told me before they submitted the quote that if I found a unit they would quote the labor if I chose to go that route. When I told them I had a unit and asked for a quote they said they're booked for 3 weeks and I might want to call someone else. Wow...great sales work there. It earned you this review...do better.

We had a small leak in our hot supply line under the kitchen sink. No rush just needed it fixed…read more Bill's were out the next morning. They had it fixed in under an hour for a very reasonable price. So if you need any plumbing done give them a call.

This company does not care about you. We joined thier…read moremembership, and it has been a terrible experience. We asked to schedule our spring tune up in March, they scheduled us in May. Then they canceled day-of. Then they GHOSTED us THREE TIMES IN A ROW after re-scheduling us-- over and over-- no call, no-show... three times I had to call/text THEM to see why they never showed up. They never followed up or made good by attempting to fix the issue, even when after I reached out and told them about the TWO MONTHS of straight up GHOSTING and our continued desire to have them come out and perform the services they have been CHARGING US FOR the last 6 months. If you like being left in the lurch for MONTHS with terrible customer service and no communication, this is the company for you. Buyer beware, these guys do NOT care about thier customers at ALL.

They are not locally owned and operated. The prices are outrageous. I had issues with install and…read moreit could never talk to someone other than call center person who could not help and said they would pass on info and to expect call back within 24-48hrs ( way to long) only to never receive call back DO NOT USE THEM and share with friends and family. When they were family owned they were great but they have been bought out and are terrible now.

Josh and his crew (2) came on a cold rainy day and were so nice. They had the job all planned out…read more,even got on the roof in the rain. They were all working together and did a 5 star job ! Although I would have re scheduled for a better weather day Thanks guys !

Had to hire a 'competitor' to find and fix the issue, when 2 of their 'professionals' messed…read morearound with my furnace. Never again will they work on my equipment.

Jeff is great. Fair price and did a nice job installing our new furnace and AC unit in just a few…read morehours!Support local businesses in South Bend like I&M!

Please read the previous negative reviews they are real!…read more He is not a nice guy or reliable. Unprofessional in every aspect! He changed the appt time and dates numerous times due to his inability to manage a schedule. Then ASSURED us that he would give us plenty of time to be home so we did not need to rearrange our schedule. All calls or texts were primarily from me first he didn't even have the decency to reach out in advance. (His first text was in reference to my 11:00 am call that day directly after he accepted the order from the warranty company). After following up yet again he randomly called and gave us 15 mins to be home or he was not coming out for days (this is after he changed the times more than once and we were beyond kind and understanding). I explained that had I known I would have gone home and not had lunch with my husband. He said he got done early and had to go to Granger. I explained that we would just keep our 5pm appt and that's when he said if he had to go to Granger he couldn't keep our appt and wouldn't be out for days as he already had a job the next day???! So I sent my husband home immediately and yet he took 40 mins to get to our home. My husband had to leave for a meeting so he woke our son up to wait for him because he said "he just needed to have someone let him in". Since it was my son there I asked him to contact me personally when he got to my home so I could advise and yet chose not to. My 23 year old son was there, as stated, so I finally reached out to my son to see if he had made it to our home (since he hadn't called) and he was there. I told my son I had asked him to call so my son said "ill put him on speaker". I began explaining what we had been experiencing and unbeknownst to me (my son told me later) he wasn't listening to me at all. My son messaged me about 30 mins later and asked if he was coming back as he was just sitting in his truck. I then called him and he was crappy when he answered the phone. He proceeded to tell me he told my son what was wrong. I told him I specifically asked him to get with me and he said my son seemed smart enough??? My son is a pilot yes he is smart that was not my concern my concern was it's my home my fridge and I wanted to be advised but he failed to do so. My son was exhausted from working and flying and cld careless about the fridge so I knew he was not going to actively listen. He was condescending on the phone as he explained what was wrong and I apologized stating I was not upset with him but the entire process and just wanted a fridge. He had zero time for me or anything I said. He huffed and made noises that let me know I was bothering him. He was my 3rd technician in 3 weeks. He didn't keep appts the last never showed and the first didn't fix the issue so I had a right to be irritated and yet here I was apologizing to him for being irritated??? Who wouldn't be??? I regret that! When I asked what's next he says "you just need to be more patient I'll get the report to them in the next few days and let them decide if they want to dump money into the machine I'm just the eyes on the ground". My frustration was that I was told he was called out to FIX my machine not look at it. Per Jeff it has a Freon leak or so he claims. So why does it take days to send this report??? He made a point to say that "this is how warranty companies operate" well I'm sorry you work for them so expect the unsuspecting customer to be upset if you know how they operate and we do not. DO NOT USE THIS GUY!!! I spoke to the warranty company today and it does not take days. They said they have no idea why he hadn't already received the report or why he didn't fix it. They reached out to him and he didn't answer but they said this is not ok. I don't know who is lying or what but I know that at the end of the day my interactions with him were less than stellar and hope that I never have to see him. I have enclosed photos of our conversations so you can see how he moved the appt promised to not affect our schedule then randomly squeezes us in with zero heads up and then is late.

I want to suggest a great Plumbing Contractor in Northern Indiana…read more FROG Plumbing Inc. located on C R 20 West in Elkhart, IN should be your first consideration for residential plumbing and Emergency Plumbing needs. I moved from South Bend to Elkhart about 10 years ago and bought a home here 6 years ago. I had a Well Pump failure about four years ago and frantically searched for a Plumbing Service. I contacted Frog Plumbing Inc. and was pleased to get service within 24 hours. Their Service Team fixed my issues quickly and completely. Last Sunday I had a water heater wear out and start spewing water in my basement. I found the issue and shut off the water right away. I didn't give a second thought to who I needed to contact. *****FROG Plumbing*****! I called them and their Team was on the spot removing and replacing my old unit the next morning. Great Work, fantastic service and value. If you have Plumbing issues I suggest you contact FROG Plumbing at 574 294-2181 or Toll Free at 888 802-8897. Call Kathy or Gary to provide your plumbing solution. They are ready to "LEAP TO IT"

Would not use anyone else in the past 5 years since we bought our house. Scott R is knowledgeable,…read moredependable, and reliable. The office is quick to return calls and very pleasant to work with. Would not call anyone else.