I have been here off and on over the years for just simple trim or cut and every time they have a good stylist they leave shortly after. They had a few very talented folks years ago but not in a long time.
However this last incident was far too terrible and we will never go back. It was my daughters 18th birthday and she wanted an ombre and regretfully we went here.
My daughter lost (6 months later after severe breakage) 10-12 inches of her hair because the woman (tall with short hair, always by the front desk) that did her hair even after a bleach strand test completely ruined in. She assured us that she would leave the bleach on a short time and raise her very dark hair to a dark honey and no more.
It was a yellow, very light blonde and was already breaking off.
She advised us to use Infusium 23 as a treatment as we were leaving and to come back another time for a trim.
It didn't take long for us to realize how bad the damage was. We did the treatments, went to see a different stylist who cleaned it up a bit a recommended a better treatment option. 6 months later we had to cut it all off. Her hair was to her butt and it is now just passed her shoulders.
Never go here for anything more than a trim or typical hair cut. Anything more and you will be disappointed at the very least. read more