Let's talk about my 2021 Jeep Wrangler and Pothier Motors Chrysler Dodge Jeep Ram Fiat here in…read moreWindsor Nova Scotia. I bought my Jeep in April of 2022, it had 1k km on it when I drove it off the lot. Fast forward to my first oil change at 15k and my reporting paint issues I noticed on the vehicle that could not possibly be from wear and tear. At 15k km the vehicle was covered in surface scratches and the paint was wearing off the hatch door, despite never seeing anything but touchless wash. I consistenyl brought these issues up at every oil change and service call on the vehicle and was assured by staff before the warranty was up, they would address them, I noted what I reported on my service records. This went on for two years and when it was time to address these issues as the warranty was almost up; more issues were noted at this time by the sevice department, including bubbling around the hood of the jeep. Then I was told the issues were not all covered and there are many. At this time I was not aware that there were several class action lawsuits in the US due to paint erosion, bubbling and premature rusting on Jeep Wranglers for the model years 2018-2021. Which I sorted because I went looking, thinking I can't be alone. And I was not alone. There have been warranty extensions, continuous issues with paint corrosion on the model years listed as well as various other legal challenges regarding the paint on these vehicles and a refusal by Chrysler to do a recall. I tried to work with Pothier and Chrysler for several months and they did agree to warranty part of the issue. I requested in writing what was covered and what wasn't as in order to join a class action lawsuit to have the rest of the issues repaired, I had to show the dealership / Chrysler had declined parts of the repairs. I was then ghosted. Then life events happened and I did not have time to address these issues until today when I tried to address them once again at a service call. Today I went for an oil change and asked to talk about the paint issues that are now getting worse. The service manager Pino was there when I checked my vehicle in and I said to him I'm still waiting for something in writing as to what's covered. To which he responded quite condescendingly I told you you mentioned a lawyer so you're not getting anything from us. He never told me this and went on to state that the dealership Manager, Chad, made that call, I could deal with my lawyer. To be clear I don't have a lawyer, I was trying to join a class action lawsuit to get all of the needed repairs done. I spoke with the manager Chad today, my hands shaking as I was so upset at how I was spoken to, who informed me that I declined the repairs due to outside influence and they would not be able to help me. This is simply not true, I did say the repairs covered were not adequate given this is a well known issue. There was no apology for how I was spoken to, there was no acknowledgement of a long term paint failure, he in fact stated he was not aware of any class action lawsuits involving the paint on these vehicles. Apparently the moment I brought up lawyers, that gave them the ground to brush me off, oh an I was rude after their staff misrepresented the issue for two years. And brush me off they did, today I was told they will not paint the vehicle, they will not honor the repairs they already approved and I was told take my jeep to another dealership that may be able to help. I took my vehicle and left without an oil change as I will not put one more cent into Pothier. This is a $70,000 vehicle that has a NOW well known paint failure that causes corrosion and rust. The paint is literally melting off the vehicle and because I got sick and never followed up (and let's not forget I was rude because apparently I don't have the right to be upset after two years) now the vehicle is no longer warrantied and I am stuck. I don't even know where to begin, who to call, but I do know this, this dealership lied to me for two years, depaite constant complaints about the paint they never advised they were 100% aware of the issue and it's a well known failure (that a service technician at dealership who was inspecting the paint advised was a well known failure) as they don't prep certain parts of the vehicle when they're painted and it's been determined that these failures were due to parts of the jeep being made out of aluminum to improve fuel efficiency. My advice to you, is to shop elsewhere.

My husband and I have bought 3 vehicles over the years at Pothiers Motors and have been very happy…read morewith their service. We continue to get our work done there and are very happy with them. They are a big part of the community I live in and wouldn't hesitate recommending them to others.

Nissan had the worst service I've ever experienced at any shop!…read moreI brought my car in for a diagnosis they told me I need to replace a part. I did what they suggested, and it did not work. They MISDIAGNOSED the problem! I took it back in; they looked at my car again, agreed they had misdiagnosed it, ran more tests, and said it was a different part. So, I replaced that part. That did not fix the problem. It still does not work! Two MISDIAGNOSED, costing me nearly $900. I spoke to a manager who was unapologetic about these misdiagnoses and said they would be happy to keep looking into it and continue charging me. I am disappointed that the mechanics could not find the problem, and frustrated that the management would neither refund my money for misdiagnoses nor make good on finding the problem without charging me hundreds more. I am happy to pay for good work, but being charged for multiple misdiagnoses is unethical.

I own a 370Z and a Pathfinder. Take them both to O'Regan's Nissan for service. I find the service…read morealways friendly and polite. Never had an issue. Highly recommended.

This is our 3rd vehicle we bought/leased from you guys & I have NEVER had a bad experience with you…read moreguys. I've dealt with car dealerships in Montreal (8yrs) & Toronto (15yrs) & I can honestly say that Portland Street Honda is my absolute favorite. Also, your service department is as good as your sales department 100%. I love bringing our Honda vehicles to get serviced by your guys. Their always happy, upbeat & helpful.

Twelve years of being a loyal, happy customer and this time, was lured in with a promising email…read morethat did not deliver. "Trade in the keys with no gimmicks", was full of gimmicks. Put up my payments, told me to put windshield through insurance and told me I was getting a "smoking deal". I have emailed sales manager 2x and called with no response. I have now gone elsewhere. In the past, have sent customers to this location since I was so impressed. I was happy, til this unnecessary experience made me unhappy and feeling used.

Bought a brand new car here. Good sales experience. Awful service. Cannot balance brand new tires…read moreand rims. Had to return for re-balance. No apology. Have been getting exhaust fumes in my car since at least december. Dealership failed to properly diagnose at least 2 times. After my diagnosis proved the rear door is not sealing/closing all the way. They were about to work on the driver door when I dropped the car off. Still getting exhaust fumes inhaled by me/passengers every drive. Hybrid battery air intake is also inhaling the road salt, moisture, and cold air nearly directly into the hybrid air intake. The battery will be ruined and the car is worth nothing if moisture and salt is detected past the air intake filter. They will refuse to provide a loaner car even if you tell them you're very concerned about your pregnant wife inhaling these exhaust fumes too. They will not provide you a loaner car after they agree with you that the REAR door is not sealing properly. Currently freezing wet and salty air are entering the car as I write this review. Oregans Toyota Dartmouth has offered zero apologies. Toyota Dartmouth is only interested in your money. They do not care about your safety, health, or your vehicles health. They will face the consequences for ignoring my health concerns. They will be 100% responsible for any salt and moisture found past that hybrid battery air intake filter. This could cause my battery to fail at any time. The dealer will not disclose that they did anything to address the exhaust fume issue after spending a whole day of "diagnosing" the exhaust fume issue. They spent 3 hours with my car on idle, heat on full blast with ac and be excited to tell you that they didnt find any moisture afterwards. When you ask the manager how does this identify the exhaust fumes entering the car ? They will become pissy and rage at you for calling out that they wasted the whole day of diagnosis on something that wouldnt fix the problem. This is after telling them that their corolla hybrid (brand new) had much less wind noise then mine (same car mine just had more km). I told them this at 9am the same day of that service and they dont begin service till 930am. The manager said "you only told us that 6 hours ago". Yeah and you wasted all 6 of those hours on something you knew wouldnt solve the problem. So even after giving them the proper identification that its a wind intrusion problem, they will continue to waste time focusing on diagnosis they know will lead to nothing. Good sales team. Worst auto service in all of canada. My whole family drives Toyota. I love the car. I cannot feel safe driving the car and am reminded of the awful service every time I inhale exhaust fumes. Making me miss my 2014 Honda accord. That car had zero warranty problems for me. The added stress of having to deal with this dealership's service has made me lose all trust in this dealership. I have lost trust in the vehicle itself now that it has been poisoned by this awful service team. I am worried my hybrid battery will be damaged. I am worried I could pass out behind the wheel when I get smoked out with exhaust. If you want your car treated right. This is the last place I would take it for auto service.

I just bought a Rav4 Hybrid from Steve Collings at Dartmouth O'Regan's Toyota. He's the best car…read moresalesperson I have ever had, and I have known over a dozen. I recommend him and this dealership to everyone. He goes well beyond the normal in helping one get through the process of getting a car. Richard Langille

Dealing with Kevin Clarke when buying a car at O'Regan's Dartmouth Hyundai is a great experience…read more Firstly, He is very knowledgeable of all the steps it takes to buying a car. Secondly, He is a very nice person Which helps me feel comfortable in making the right decisions. I highly recommend this dealership and Kevin for your future car purchases.

I'm so sad I absolutely loved my Hyundai sonata and I've really never had problems with this…read morelocation. Unfortunately my sonata has fallen under the engine recall so I brought it in for an issue and my engine has been recalled. It's 5 to 6 weeks for a new engine but guess who can't get a rental car because they don't have one with enterprise!?!? So they can't rent or loan out their cars Recall my car can't use for over a month while still paying for it To be told oh well sorry no rentals. I don't know if I was a company and I had to recall a car with no fault of the customer's own and it would be 5 to 6 weeks I would be struggling and doing everything I can to make that right by giving them a car and not expecting someone with an entire family not to have a car