1. Laneway Auto Loans & Sales

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Sackville, NS

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Laneway Auto Loans & Sales

4.0 (1 review)
Open • 8:00 am - 5:00 pm

Services - Laneway Auto Loans & Sales

Auto loan

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8 years ago

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Race Auto Group

Race Auto Group

(1 review)

Sackville

I shared a google review regarding I shared a google review regarding my experience I was honest…read moreabout it and the mistakes made and how their salesman treated me. They responded immediately when defending Jayden. Well Jayden sold me a car with the wrong sticker, he ghosted after signing the papers, I waited and waited for him to communicate when I could pick up the vehicle, yet their owner couldn't even apologize for their mistake made. He blamed service on my poor credit. I know my credit isn't great but that doesn't explain improper sticker and salesmen ghosting you after signing papers. They've ruined a future relationship with not only me but my family considering my dad bought multiple vehicles over the last few years from race auto. Very very disappointed in the lack of ownership, responsibility taken when it comes to them making a mistake. I never once in my review said Jayden was a bad person but the owner only cares to defend his character for some reason? Maybe apologize for the mistake instead of doubling down and blaming my credit situation? Did you guys put a 1 year MVI on my car when it was supposed to have 2 year? Yup! Did Jayden call and text at all hours while I was busy at work, and ignored my stated biweekly budget? Yup! Did Jayden pretty much ghost once I signed the papers to purchase? Yes! Whenever a customer has a bad experience with Race Auto they LOVEEE to blame ur credit situation even though that's no excuse for poor customer service, and not putting proper MVI stickers on cars as stated in the contract signed. Accountability goes a long long way guys! my experience I was honest about it and the mistakes made and how their salesman treated me. They responded immediately when defending Jayden. Well Jayden sold me a car with the wrong sticker, he ghosted after signing the papers, I waited and waited for him to communicate when I could pick up the vehicle, yet their owner couldn't even apologize for their mistake made. He blamed service on my poor credit. I know my credit isn't great but that doesn't explain improper sticker and salesmen ghosting you after signing papers. They've ruined a future relationship with not only me but my family considering my dad bought multiple vehicles over the last few years from race auto. Very very disappointed in the lack of ownership, responsibility taken when it comes to them making a mistake. I never once in my review said Jayden was a bad person but the owner only cares to defend his character for some reason? Maybe apologize for the mistake instead of doubling down and blaming my credit situation? Did you guys put a 1 year MVI on my car when it was supposed to have 2 year? Yup! Did Jayden call and text at all hours while I was busy at work, and ignored my stated biweekly budget? Yup! Did Jayden pretty much ghost once I signed the papers to purchase? Yes! Whenever a customer has a bad experience with Race Auto they LOVEEE to blame ur credit situation even though that's no excuse for poor customer service, and not putting proper MVI stickers on cars as stated in the contract signed. Accountability goes a long long way guys!

Dealer Direct Auto-Car Loans & Financing - Fall is in the air! Find something today that will get you through the harsh seasons. Check out or website www.dealerdirectauto.ca

Dealer Direct Auto-Car Loans & Financing

(13 reviews)

Dartmouth

I have to give this place a one star rating because Yelp won't allow me to give a zero star rating…read more Heard their many radio ads and decided to contact them last month when I was in the market for a newer truck. I filled out the online application on a Sunday and received the normal automated email reply telling me I was approved and would be contacted the next day. I received a call the next morning from one of the salesman. After explaining the type of vehicle I was looking for I faxed him copies of my most recent paystubs. The next day I called him back and he told me that he hadn't received my fax. I told him that I was coming over to the area that evening anyway to look at another truck at another dealership down the road and I would stop in with my paystubs for him to photocopy. I always shop around at a few dealerships when looking to buy a vehicle so that these dealerships know they have to give me the best deal in order to make the sale. I stopped in that evening and gave my paystubs to the salesman and we talked for a few minutes while he looked over my truck that was going to be traded in. He assured me that he would call me first thing in the morning with all the details about a truck that was perfect for me. They had none on their small lot at the time for me to test drive or even look at. I left there and went down the road to Race Auto Group and looked at three trucks on their lot I was interested in. They offered me a deal on one of the trucks(Dodge Ram) and told them I would let them know tmrw after I heard back from Dealer Direct. The next day I waited until noon and still no call from Dealer Direct. I called the salesman and he said he was with a customer at the moment and would call me right back when he was free. He did say everything was good to go and told me a few details about a truck he had for me (year, mileage, etc). I waited until 4 pm and never heard from him so decided to call Race Auto and told them I would be over after work that evening to sign the papers for the truck we discussed the previous evening. Dealer Direct lost a sale because a salesman didn't call me back like promised !!! A week later I got a call from another salesman from Dealer Direct wanting me to come in and look at a new Dodge Ram on their lot. He also said all he needed was a copy of my most recent paystub and everything is approved. I laughed and told him how the original salesman never called me back after he was done with a customer so I took it upon myself to purchase my new Dodge Ram from another dealership down the road. After an awkward silence on the other end of the phone line he apologized and asked if I was happy with my truck from Race Auto Group. Told him I was very satisfied and said thanks for asking. First impressions mean a lot and this was my first and last experience dealing with Dealer Direct.

AVOID AT ALL COSTS - Aggressive and low even for a used car salesman…read more After not being able to agree on a price with one aggressive salesman, another called me back the same day and accepted my offer. I even provided my Financial information for the deposit and arranged for delivery (I offered to pay in full also). Then a couple of days later right before the arranged delivery date and had heard nothing, I phoned to ask what was happening, I was told they would get back to me...and surprise surprise he never did.. so I called again and got another person who told me that they had sold the car to someone in Sydney!!! The worst part is... the car is STILL up for sale on Carsales.com!!! At the time, the salesman even told me that 'it was tough but he managed to get the deal - Approved by senior management'. AVOID AT ALL COSTS - NOT TO BE TRUSTED.

Laneway Auto Loans & Sales - autoloanproviders - Updated October 2026

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