We had a claim and reached out to the agent's office. They were so helpful. When we had an issue…read morewith the claims department the agent was able to assist us right away and take care of our claim. I highly recommend Christine Shaub agency. Her staff is always willing to help as well.

Terrible communication. Ignored emails. Forgot to cancel policy. State Farm owes me money for…read moremonths now because of her negligence. Do not work with this agent.

The best agency!! The whole team is super helpful and they go above and beyond to provide top…read morenotch service!! Highly recommend!!

I am extremely disappointed with how my policy was handled. I made my payment on time, yet my…read morepolicy was canceled for "non-payment." I provided my bank statement showing proof that the payment was made and even requested a three-way call with my bank to verify the transaction. Instead of properly resolving the issue, I received a reinstatement letter requiring six months of premium upfront. This feels unfair and punitive, especially considering that I fulfilled my payment responsibility. This situation caused unnecessary stress and disruption. I expected better communication, proper payment verification procedures, and fair treatment as a customer. I hope this company reviews how situations like this are handled so other customers do not experience the same issue. At this point, I am exploring my options moving forward. This experience has been stressful and disappointing. I expected better customer service and proper investigation before canceling a paid policy.

they are scammers ! they lie ! they never follow up. the supervisor is always in a meeting and…read morenever reaches back out. they got me an insurance policy and for months told me that they have canceled it and then tell me after waiting and receiving a bill due to non cancelation and the insurance policy being open for months from the agency they told me that they weren't contracted and cannot cancel the policy. once the worker made me pay a discount course that I had already taken and never reimbursed me for the mistake. once you get insured with them you cannot cancel the policy till they decide to do so and the proof is to surrender your plates. they also never wanted to change my policy and claimed that no one else would take me but it was because they were contracted with certain companies. I checked geico and they had a policy for me in minutes and lower than what they offered which means it's to their convenience and not what's the best price available. be aware of the scam and non reliability of this company. Never would I be a prisoner with these liars again.

Just want to say this agency is far the best agency I've consulted with. Saved lots of money on my…read morecar insurance especially during these dreadful times and they're really professional and understanding. Definitely will recommend anyone in need.

Lori Rivera was so nasty trying to get a quote for insurance. It was like I was bothering her for…read morethe five minutes I was there. I took my business elsewhere where it was appreciated and not only did they get my motorcycle but the rest of my cars and my house also

I've been with Bill's office for years and couldn't be more pleased with them. I can call them for…read moreanything - even just some advice - and they truly advocate for their clients not just concerned about making money. Alex even came to my HOUSE to go over the different types of life insurance. I'd recommend giving them a call, they are honest and knowledgeable people!

They have been great to work with -- responsive, take the time to explain everything to a rookie,…read moreand truly have our best interests at heart. Would 100% recommend working with them for all mortgage needs and questions to make sure you are covered and taken care of throughout the process.

I've received the best customer service throughout the years. Mr. Panico always answers my…read moreinquiries and updates my car insurance policies, making sure I receive the best coverage for the lowest price available. I've saved a lot of money and time compared to others. I recommend this place thoroughly.

Fantastic agency for all of your insurance needs. The agency…read morealso has annuities and life insurance.

Great customer service and assistance with my needs. I highly recommend this agency…read more It was helpful that I could speak to someone in person about not only auto but life insurance too.

Great insurance agency! Very detailed service. They work with you to help you get the best value…read morefor your insurance dollar. I have my homeowners insurance with them. They also do taxes.

I have been using Capital Shield Agency for over 15 years. John and his staff are pleasant,…read moreprofessional, knowledgeable and helpful. I have contacted the office numerous times with policy questions and always received a quick, accurate answer. I am happy and satisfied with our insurance policies and their customer service. John and his staff are very nice people and will go the extra mile to help others.

Exceptional & Goes Above & Beyond…read more Sainav Insurance is simply the best for auto insurance. They found me the perfect policy, explained everything clearly, and provided truly amazing service. What sets them apart is how they go above and beyond--handling questions and issues with incredible speed and care. In a stressful industry, their proactive, human approach is a game-changer. Highly recommend!