WB took wonderful care of our rescued French Bulldog. Will use for our next trip when we need to…read morekennel Winnie. Thanks!

Made me pay for my dog to have play time. Insane. I figured that would be expected with boarding…read morebut apparently not.

This place is amazing. My dog absolutely loves it!! The owner and staff always interact with the…read moredogs which is great. They keep the place very clean. Hours are very convenient. Highly recommend Double Dog Day Care A+++++

I'm here for Double Dog Day Care. No hamburger involved. The owners and staff are great with the…read moredogs. Axl comes home tired and happy.

Excellent cut and trim on my westie by Cassidy! Although has anxious, he tolerated the cut well…read more Cassidy said he chattered theuoghout the procedure but never appeared a sinus. The chattering doesn't surprise me, he talks at home all the time.!

Down right RUDE! I was shocked by how disrespectful young person was! I was 15 mins late to my…read moreappointment & she ignored my arrival, leaves me waiting an additional 15 mins while she completes a personal call. Then she approaches me, initiates conversation with "Your Late! you know we have a late fee" in a confrontational tone. I asked how much was the fee & she doesn't answer my question but responds with "if I don't like it I should go somewhere else". Based on her passive aggressive behavior, I feared she would take it out on my dog. I eagerly took her invitation & walked out! Clearly this young lady has some serious issues & I will pray for her, allow I will not allow my precious pup to be victim to her irrational behavior & I suggest you think long & hard as to if you want to subject your dog as well. Her name is Kiara (yelp will not allow me to post her last name). If your dog acts reluctant to enter a grooming facility they have visited previously - ask yourself why?

I have been taking my two miniature schnauzers to Madison for awhile, just need to say what a great…read morejob she does with them. They got the best schnauzer cut last Saturday and she is a saint for putting up with them, schnauzers can be a little difficult! I appreciate all the work she does!

They did a great job with my senior dog. I requested a bath for my boxer. The price was great. They…read moreare cash only I was late to pick up my dog for personal reasons and they didn't charge me, I was very grateful. Excellent place highly recommend!!

EXCUSES NOT SOLUTIONS…read more My recent experience at Transformations in Stow was awful and I will not return. While my previous four visits were satisfactory, my most recent appointment fell significantly short of expectations, prompting this formal complaint. Upon arrival, I was immediately concerned by a strong odor of marijuana permeating the shop. This raised serious questions about the environment in which my dog was to be groomed. Following the grooming, several significant issues became apparent. My dog's nails were merely clipped, leaving sharp edges that subsequently scratched my children. His facial grooming was also incomplete, with uneven hair and unclean tear ducts. These are fundamental aspects of a professional grooming service that were clearly overlooked. A week later, I contacted your receptionist, Alex, to express my disappointment and concerns, including the strong smell of marijuana and its possible correlation with the subpar grooming service. I believe my intention was clearly constructive. However, my subsequent conversation with the owner proved deeply unsatisfactory. Rather than addressing my concerns with professionalism, the owner reacted defensively, dismissing or minimizing my feedback. Specifically, the owner failed to acknowledge that filing, not just clipping, a dog's nails is standard practice, and offered no explanation for the incomplete facial grooming l. Except to blame everything on the dog, mind you he has never had any issues before and service was correct. The owner's dismissive attitude and subsequent refusal of future service based on my concerns regarding the smell of marijuana and the quality of the grooming is both unprofessional and unacceptable. I do think it's funny though because after that day I had no plans on returning! Why would pay for a full service and get inadequate work done again? My primary concern remains the inadequate care my dog received. The overall experience, coupled with the owner's defensive and dismissive response, has left me extremely disappointed. I expect a higher standard of professionalism and pet care from a grooming establishment.

Beware of this place! We took our 9 month Labrachon there for "less than a complete haircut" and…read morewe were very specific with the owner on what we wanted done. We specifically said, "Don't cut his back or legs. We want to keep his curls." She cut his back and legs and then tried to tell us she didn't "cut" him but rather "trimmed" him. Semantics. We said do not touch his coat on his back and legs. In addition, we had to trim around his eyes when we got home because the hair was so unevenly cut and was still in his eyes. For $90, this was unacceptable. Now add to this her insults that we were the type of people who aren't happy with any groomer. She needs to take a customer service class. We will not be returning and will advise people to look elsewhere as well.

Wadsworth Petco is not open on Fridays and not accommodating when you really need help. They just…read moresend you to the ER. It's not the receptionist or the clinical fault it's the female doctor. Would not recommend it.

I come here quite often, at least once weekly, or I used to. Since management has changed recently,…read morethere will be people in the shore needing assistance, yet employees will not acknowledge their existence or offer assistance. It's gotten so bad, I will drive out if my way to go to another pet store or just order what I need via DoorDash. I used to wait 5-15 mins, but as my time is just as valuable, my threshold for being at least acknowledged is a fraction of that. With the previous management, customers were acknowledged when they walked in. Not sure what has happened to customer service, however, a word to the wise: If you'd like to not lose sales and increase business, offer great customer service. It makes people want to give you their money when they need items.

I'm sad that I can't go anymore since I moved my dog was well taken care of when I traveled by…read morethem for many years

Jenn and Amanda are skilled, loving groomers. They always do a great job with our two collies. I…read morehighly recommend them!

Jen and Amanda are such patient and caring groomers. My dogs look wonderful when they finish their…read moregrooming. They are patient with jittery dog parents too! So glad we found them!