Dirty. Smoky. And the woman owner who drove me home was rude. She charged me $150 for a 27 mile ride. They can charge whatever fee they want because there isn't any other ride share service in Oroville after 7:00pm. I was a pleasant passenger. I was perfectly sober and tried to share an easy conversation. This company needs either some competition to up their game or close altogether. I did not feel safe the entire ride because the driver was on her cellphone the whole time. read more

5 stars! Stephanie picked me up and she was absolutely wonderful. Kind, caring and on time. Thank you!

I called Butte Taxi to pick me up from a doctors appointment today. This guy drove like a manic going all over the road. He was actually on the phone the whole time scheduling pick ups for himself and other drivers while writing things down.He was so busy he passed my street and charged me more because of it! It's his responsibility to get me to my destination. I've had good drivers like this but never a manic driver like him! And I was so stupid to even tip the guy! read more

"We'll be there in 25 minutes." An hour and 10 minutes later: "We'll be there in 20 minutes." Half an hour later: "We are busy. We'll be there soon." Just be honest with your customers, and you won't get bad reviews. read more

Just today I got to Walmart and I saw a lady sitting in one of those electric carts waiting for something so I asked her you waiting for a ride she told me she been waiting for a taxi for an hour and she was concerned cuz she couldn't get through the company so she gave you the name of the company she used which was here and I called and when the guy did answer he was really upset that the guy hadn't been there to pick her up there's several entrances to Walmart so I told him which one she was at so they'd be right there and I guess they were here quick as anything to pick that lady up so I give it five stars but they did make her wait a while but then again to get the four stars now because they rectified the situation sometimes that happens people are people his employee made a mistake or whatever so I say that's a good place he answered he took care of the situation he was very nice read more

Left my AirPods have a tracker on them in route now would not voluntarily return them even though I'm driving to the exact location driver amber knew exactly that's the address I gave her was an apartment she even said it's a government building read more

So I've got to give a big shout out to my driver...Amber for her patience and understanding.....I will request her anytime I need a ride !!!.Thank You so much...Congratulations...on the baby...Remember always tip your driver well and they'll be there when we need that...RIDE! read more

They did take a bit longer to get to me than they said when I called for a ride, but the lady I had was very nice and got me where I needed and was very friendly read more

I called and made an appointment because it was early in the morning when I needed my ride. They were a no show. I called them, the phone rang then went to a busy signal. They are worthless. Will never call them again. read more

They guy who answered the call was not even very pleasant .not knowing some street names and locations is fine if you have gps but 10 mins turned into im still waiting almost 45 mins later Minus 3 stares read more

Haven't gotten a taxi from them in a bit. The bad reviews make no sense. Often they are the ONLY option for a ride in the rural areas. I called, they came (eventually), I was happy. read more

The worst dispatcher ever does not know anything does not know the prices does not know nothing and the rudest person I've ever talked to you on the phone does not want to make sure the information is right or anything they just wanna automatically hang up they need to find a new dispatcher read more

I'm posting this review on an experience I witnessed at Walgreens in Oroville Yesterday. There was an elderly lady sitting at the entrance for over 3 hours. I had gone in twice and on the last visit I was going to take her home myself. She told me a cab was coming and they were doing a shift change. It takes them 3 hours to do a shift change! She was so nice and the employees verified how long she had been there waiting as well. The cab pulled up and the lady inside could see she was elderly and did nothing to help her load her walker. This service was unacceptable and disrespectful! If your company can't provide service in a timely manner then notify the customer so they can find another alternative like Lyft or Uber for their needs! I have read the reviews and called this morning to see how I was treated on the phone to give a fair response. They were rude on the phone as well!! I or any of my family and friends will not be using this service ever!! Please do not let your elderly parents rely on this service and get them an account with Uber or Lyft. I don't care which one but do not let them sit for 3 plus hours in the cold!! read more

The main woman (she's usually the one answering the phone) is amazing and very nice. We enjoy the car ride every time. Also the guy named Chris, we rode with him for the first time last night and he's HILARIOUS! Definitely made the ride interesting. Overall I think this company deserves a pat on the back being the only company in town and still manages to be friendly and arrive on time. read more

3/11/2020 10am cab #040 cut me off and when I showed my distaste by honking the driver proceeded to follow me & taunt me with their vehicle as if to hit me! They deserve ZERO STARS read more

Although my cab driver was a genuine sweetheart I was still extremely upset. Not at her mind you not at her at all. I've had her drive me home before and I couldn't have asked for a more apologetic kind person as she is. The reason I asked for her is because she has a device that let's me use my ATM card to pay. Sorry that's getting away from my point here. I called butte taxi at 935 pm after my movie let out. We'll 10: 09 rolls around . No fucking cab. Yes I'm very very upset so I call and I was lied to.. he said as soon as she gets free from her last fair he will "shoot" her on over to me. A flat out lie. She finally got there n I was told and I quote" I didn't get the call until 10:20 pm. She was getting coffee n had to through it away to take off to get to me..I'm fucking livid to the asshole who works dispatch for you guys.. for one don't fucking lie to me n tell me she's busy when you have not even td her yet about me at the movies still waiting for a pick up.. I am very very pissed off that there was a fucking lie born of this n the fact I waited over one hour and dam near 15 minutes on a 30 minute cab ride.. I was the last person to leave the whole dam movie complex.. yes I'm pissed off.. maybe your dispatcher needs to learn to be truthful n do his fucking job right. I was all alone in dam near darkness still waiting.. it's not her fault it's his...and believe me Facebook will know read more

when they say 15-20 min its more like 1hr and the price of a cab to travel from A-Z is high. some of the drivers get mad if they have to wait for someone to come out i feel if the customer is paying for wait time why are the drivers getting mad. GET OVER UR SELF. BUTTE TAXI DONT LIKE UR JOB FIND A DIFERENT ONE . read more

The gentleman I talked to was rude and bossy. So bad I declined there service and walked instead. I'm disabled and waiting on a hip replacement. I don't recommend this service at all. read more

I would give 0 stars if I could. The driver cut my friend and her baby off in traffic and when my friend called the dispatcher and explained what happened he had the audacity to say "there's a such thing as breaks instead of gas and your horn" which means the driver had already called dispatch to LIE and cover his ass. He then tried arguing with her telling her she was going more than 35 as if he would know. Very unprofessional and rude. Will be reporting to the proper business bureau because this company has a reputation for treating people poorly. Wrecklessly driving as cab driver is unacceptable! read more

They are notorious for telling customers 10-15 minutes and making them wait over an hour.....sometimes up to two. Then they charge full price. I have been overcharged by a few of the drivers...looking like they needed a fix. They don't have a lot of competition.... so they are likely to treat their customers in accordance of. One of the drivers even sunk low enough to charge my handicapped roommate $25 for a 10-12 $ ride read more

So this taxie service was more than disappointing I called multiple times.and every time I was waiting for them and never showed they said they did buy there strat liers. Then after calling the last time they said they be there again. Never showed. And I called over and over again just to get there answering machine. And by there disregard to there service I didn't make it to my appointment. Witch I cannot reschedule for months from now Thanks For Nothing read more

I called for a taxi to meet me at Enterprise and I was told about 10 minutes. I said that would be fine. But the time I got to Enterprise she was waiting. I told her I had to do paperwork and would br right out. The lady driver was so nice and friendly and I would recommend her and company to everyone. Great job read more

When Butte taxi first became a taxi company they were great the owner was very involved and now it sucks they started out with $5 to start with and then $2 a mile after now it's $9 for less than a mile and the guy driving the taxis kind of rude read more

This is the Worse taxi in Oroville Ca. I called them twice and waited a total of 2 hours, when I called they came and spoke to people by the dumpster and no one called a cab. I was waiting by my door and I never seen them. It's like you have my address how hard it is for you to knock on the door or honk a horn... Really people how hungry are you to make this money... I'll never call again and will never refer them... read more

Waited 2 hrs on the porch at my buddies house and called several times last night and all they could say is "we are on a shift change" and somehow I got a Lyft thankful because they never even showed up after 2 hours. I am tired of this shitbox "company" of tweakers that have left me stranded many time like this after all the big tips I've left, etc. read more

The driver was super nice. I felt safe and comfortable in the car. I asked him to pick me up in 10 minutes, and he was there on the spot! Mind you I did call in the Morning. (: read more

Had a time call for pm that I made at 7am and they arrived later and took someone else and left me stranded. This is the 4 th time they did this too me I am getting very tired of this crap. read more

The driver of their van cut me off on Oro Dam Blvd by pulling in after a B-Line Mini Bus because they didn't feel like waiting. They were not even close to being in the parking lot of Dutch Bros and Denny's. I had my baby in my car. read more

I called this cab service less then a week ago.before the cab got to my home I realized I couldn't do what I was needing to. Just as I had dialed the number the cab was already there. I let them know but the guy sped off before I could get it out of my mouth. Today I was at Food Max I called then they were claiming last time I called I wasn't home when they arrived. Fact is they lie. Then just to co get smokes at the casino and home they rated me over 20 bucks and more depending how long they would sit at 50 cents a minute. So for less then a 10 mile trip it was going to cost me highway robbery. I say there rude and disrespectful. Personally I will pay yellow cab before I ever call these crooks again. read more

i wish that the night time dispatcher was nicer i have called and she has just hung up the phone on me i called back and she will ask why did i hang up we went in round over the phone she got mad becouse i told her i was at walmart in oroville i was standing out side with my cart i wasd standing in the middle i told her that she got mad and say there no middle i then said ok ware would u like me to stand to get a cab she got mad and said she not going to call dispatch me a cab i was out side for six hrs waiting for a cab told her i needed to get home i had a my disabled wife at home and by her self please i am not being a problem she was not so nice to be i ending up walking home that night and i still use the cab i dont call at night any more the night drivers lost my bz becouse of the night time dispatcher. i was not happy i feel that the best time to ride is from 5am to 6am its not a good idea to trust the night time dispatcher if u dont want to get stranded somewhere u may not want to call after 5pm the drivers are so cool the problem is not the drivers its just the 5pm to 5am dispatch she is not so nice i wish they would find someone new to take over the calls from 5pm to 5am. read more