We went to Auto Smart to look at a car, which Mike let us test drive immediately. It was nice, but…read moreit wasn't us. I asked if we could try another that caught our eye. He was happy to let us go out in vehicle #2, which we bought on the spot. Who you deal with is of utmost importance when spending a lot of money for anything. Mike, the owner instills the confidence required to feel good about buying a car from him. I highly recommend Auto Smart.

Ever thought you would be reading a five-star review for a used car dealership? Well I never…read morethought I'd be writing one, either. At the start of the new year, my 80+ year old mother, and long time Binghamton resident, finally agreed she should no longer be driving. I was relieved she had come to this decision, but living in NYC, had no idea where to turn in order to sell her car. As most people do these days, I started online with websites like 'Carvana', who seemed to be promising impossible amounts of money for a car they had never seen (it was over the KBB rate). It just felt like the whole thing would be a mess and I would wind up with it unsold and frustrated. I wanted to deal with a person, in person. I began calling local car dealerships and had the good fortune of reaching Mike at Auto Smart. On the phone, I explained my predicament to Mike. He was understanding and compassionate to the situation I was in, yet also realistic in his approach as to how much he could offer for the car. No wild promises, which I appreciated, and he was so accommodating to see me on a very tight schedule when we would be in town. This man knows his industry and, with the little bit of research I had done, I felt I could trust his offer. We agreed on a sale price for the car that made us both happy. If you are in need of a car, I would not hesitate to buy from him.

I have purchased all my vehicles from Bill Rapp of Subaru (formerly Benedict's) and have been happy…read morewith each one. The excellent Service Department managed by Constance Miller is a big reason why I buy my vehicles there. It is nice to have a place to take my car for maintenance and every service need knowing that I will receive superb care. It is nice to be able to work with Connie who makes sure everything that needs attention gets it.

Got my car in as soon as possible to update and fix any bugs that might've been in the system…read more Always pleasant. They check to make sure everything's all right the following day which is conscientious. And one of the greatest things is they always clean the car and wash the car before you pick it up. This is a much appreciated and great service they provide their customers. When a dealership does that you know they care a great deal about you and your business. We have and have had many Subarus and it is our car of choice in our family.

Leo and the crew at Priceline Auto in Johnson City, NY sold me an excellent one-owner Toyota…read moreTacoma. The deal was very fair Leo and his folks were very friendly and accommodating. There was a small issue with a sensor that they took care of quickly and completely. I live about 100 miles away from the dealership so they saved me a trip by setting me up with a repair shop close to home who took care of the problem. I recall reading a generally negative review on another site where the customer complained that the company seemed a little too laid back and its employees seemed to be more interested in watching a soccer match on television than selling cars. For me, that was a plus, not a minus. Unlike visits to other car dealerships where it seems as if the sales rep is always trying to convince me that I am his/her new best friend, Leo and the folks at Priceline are not those phony, cookie cutter car sales reps, but just decent people trying to do a good job for their customers. I think that they realize that they won't make every sale but that if they treat their customers and would-be customers properly, they will come out far ahead in the long run. These are the type of people that I enjoy doing business with. I highly recommend!

I set up an appointment date and time. When I arrived I was told that the car was sent to the…read moreauction. No I'm sorry...No call in advance letting me know...No customer service skills whats-so-ever. I even sent an email looking for an explanation about the mix up and they couldn't even be bothered to replay. What a lousy way to treat a potential customer right from the same neighborhood your business is in. I'll be sure to tell everyone about how well you treated me...That you can count on...Last time they'll EVER have an opportunity to sell me anything...

I'm sorry for not mentioning Shelly in first review.She was very helpful with my extended…read morewarranty.Thanks Norwich Dodge staff for all your help

Professional, made buying a car easy. Car has been great, and kind when I call-to ask a question…read moreabout services

Absolute garbage of a dealership. Sold my girlfriend a car less than a year ago and it's been back…read morefor repairs 4 times and on ots way again. Bandaid after bandaid. Should have told her to sue them. And the loner car is absolutely garbage as well. 200,00+ miles and that broke down as well. If you want sh!t for a vehicle and bandaid I recommend warrens.

I did a bit of extensive homework for a person coming into this area with a rather unique, one of a…read morekind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL GRATITUDE!!

I had an issue with my 2022 Chevy Blazer RS- I originally took it to the dealership i purchased it…read morefrom , their service department could not figure out what was wrong with it after 2 visits. I then called Botnick and was able to get an appointment right away and after having my vehicle for the day they figured out what was wrong. They ordered the parts immediately and my car was right back in the following week and repaired. I worked with Chris, who let me know what was going on at every step. Very professional, kind and courteous. I will for sure be using Botnick and their service team for any future problems, or new vehicle purchases. Thanks so much!

DO NOT DEAL WITH THESE CROOKS…read more Most tow bills are about $150. They want to charge over $400. the storage is triple what is allowed by law in all major cities in New York state, including NYC. NYC has a max storage of $25/day. They charge $60/day. They lied about how they price their towing. They try to keep your plates if you dont pay. This is ILLEGAL and, as they say, "we have always done this." Well now the county sherriff is involved in recovering our plates.

Just used River Road Automotive again. Absolutely love this place. Very reliable service, quick and…read morefriendly. They have been my mechanic for several years now and would never consider going anywhere else.

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.

My son had a broken front axle. Rays came and flat bedded the car and fixed it in the same day!…read moreThey were amazing! I was nervous as my son is away at school and wasn't sure where to take his car. Highly recommend! Excellent service!