Ordered cheese and sausage casings that were shipped July 27th and received August 10th. The shipping company (UPS) was supposed to have delivered the product on Friday and did not. I received a message after business hours that the product would not be delivered until Monday. I told UPS it was perishable and it was left at the end of my driveway on Monday evening around 5 pm. The product was hot with no dry ice left. This is the Texas Gulf Coast area. Butcher Packer would not make good on the product stating with COVID-19, they couldn't guarantee deliveries. That should have been disclosed before purchase, after all, they chose the shipping method. Butcher Packer wanted pictures, but as soon as I discovered the temperature of the product it went out with the trash. It's not rocket science that dry ice doesn't last two weeks. This is some of the sorriest business practice I've ever been involved in, and very poor customer service. read more