Excellent!!! Above and beyond job They are the sweetest…read morepeople Stellar job Our house feels great I use to clean houses in the 90's I know a good job

Great service! I have my 3bd 2ba house cleaned biweekly. With a full family and 2 dogs, the house…read morecan get pretty messy. Lizbeth does a great job and is always considerate of my work schedule when cleaning my home office. Prices are reasonable for the quality. Jessika runs a great business. We have had many cleaning services over the years and this one is top notch!

I don't give five star reviews very often. I am quite picky, especially when it comes to cleaning…read more These folks deserve all five stars. First and foremost, the cleaning is superb. I have used other cleaners and it was "meh, I could have done that." The first time Brilliant Star came, the house was absolutely immaculate. They spent a lot of time here. Subsequent cleanings have been excellent as well. Communication is also top-notch. They are responsive and quickly adapt to suggestions. They make sure you review everything and fix things that need it. They also remember and review suggestions from previous visits. They are more expensive than others but worth every penny, definitely "concierge" cleaners. I am glad I used them.

First time they came- amazing and efficient. Second round…read morenot so good, barely touched the kitchen and had finish it up. I think they might not have planned their time well- and I had to pay extra to just wrap it up.

Yes, did all areas I wanted cleaned…read more Cleaners started at opposite ends of the house and then slowly cleaned each area until meeting. Spent extra time in kitchen to ensure everything was spotless. I was very impressed with their work ethic

Our house was gross and now it's great. Good team. Good prices. Brought their own stuff. Arrived as…read morespecified. Thanks Marisela and team!

Very detailed cleaning through out the whole house. Couldn't be happier and at a good price.read more

Olivia and her team cleaned our condo on a regular basis for over a year until we moved out of…read morestate. They also helped us do our move out clean. They always did a great job with whatever needs addressing in the particular week, and I was especially impressed by the bathroom cleans. I will miss their services in our new location.

I've been with Bright n Fresh for a few months now, and I've really enjoyed their house cleaning…read moreservices. We typically have Leni come and clean our place, and she does a wonderful job. On the very first clean, she somehow got stains out from our stove top I was convinced were never going to come out. Our place loves collecting dust, and she is also a large part of helping us keep allergies under control. I also really appreciate how Bright N Fresh handle their communication with clients. They're very good at checking in to see how things went, as well as keeping up with avaliablity. Recently, Leni couldn't make it to our regular scheduled day, and Bright N Fresh's team (shout out Katty) was on top of offering us different solutions (reschedule the day, have a temporary new cleaner, etc). Overall I think the cost is quite reasonable for cleaning services. I'm sure you might be able to find cheaper elsewhere, but you would not get the same quality clean. Overall, 5/5 experience!

Beware! If you have hardwood or natural stone floors do not use this company. I hired Bright N…read moreFresh to clean my home on December 2 and December 24, 2025. Unfortunately, my experience was very disappointing. During the cleanings, the staff used harsh cleaning chemicals on my marble floors that were not appropriate for natural stone. As a result, my marble floors sustained significant damage. The cost to repair the damage was $1,690. I obtained multiple estimates, and this amount was reasonable--in fact, another repair estimate was significantly higher. They were also observed using a bucket of water and a wet mop to clean my hardwood floors. They have refused to compensate me as I did not give them notice within 24 hours. Given the damage caused and the quality of the service, I would like to pursue a small claims against the company. I believe they have blocked my phone number, and unfortunately, they have no visible address so I have been unable to give them proper service. Stop hiding and allow my day in court!

My house, although clean for most, needed a deeper cleaning for the special surfaces (high end…read morestainless steel appliances, marble bathrooms, quartz counters, wood floors, etc.). So I requested a deep cleaning to get these surfaces clean, along with the usual cleaning. Ellen , the owner and I agreed upon a VERY reasonable price. Initially one person was sent out, but when I realized that she could only spend 4 hours, I also started cleaning. Within the hour, the owner showed up. She was pleasant and hard working and did everything I needed. I was very happy with the end result.

Let me start with the positives. Communication was excellent throughout the process, and the team…read moredid a wonderful job with carpet cleaning and pet odor removal. I don't think our carpets have smelled this fresh in years. Because of that--and because the company took my concerns seriously afterward--I awarded Spotless Clean SD three stars. Unfortunately, I felt compelled to deduct two stars for a couple of reasons. First, the team did not clean what they considered "cluttered" areas. In practice, this meant that surfaces such as my bathroom counter and office desk were skipped entirely. I understand not moving or organizing personal belongings, but there were crumbs and visible spots that we had to clean ourselves before guests arrived the following day. Additionally, things like trash bins and appliances were left out of place, as if the team left in a hurry. Ultimately, I did not feel I received the full value of the service. Second, while avoiding those "cluttered" surfaces, the team nevertheless moved several art prints and canvases that I had set aside for framing. They placed a heavy plastic office chair mat directly on top of them, leaving several pieces crumpled. Fortunately, I was able to flatten most of the wrinkles, but I was surprised by the lack of care shown toward personal items. To the company's credit, Ellen promptly offered a discount on a future cleaning with a different team, which I genuinely appreciated. Ellen also offered to have a team return and address the remaining areas, but we had already taken care of it ourselves. Given this experience, I don't think we'll be using the company again, sadly.

Aubrey did an awesome job. Highly recommended. They had to change the arrival time so they gave me…read morea discount. Easy to work with and schedule.

The Good: I'm leaving 5 stars because I want to help my…read morecleaner Ariel who was very kind and professional did a good job. The clean itself was mostly great, I would happily hire her again. The Bad:(more of a company issue than cleaner issue, Ariel was lovely) Initially I had some issues with communication during my booking process but those seem resolved now. A few small things below my expectations like the odd missed dust ball or counter crumbs. NBD. I do find it a bit odd that the company (not the cleaning staff) asks for 5 stars reviews with what feels like a guilt trip - that money will go to the cleaner. I want that for her, but definitely think that practice is unprofessional. I think the owners should not be requesting a specific number of stars or even disclose the bonus to the cleaner.

I couldn't be happier with the cleaning service I regularly receive and love that they use…read morenon-toxic, high quality products in my home. We have two young children, so it is very meaningful for us. My home is always absolutely spotless, with incredible attention to detail in every room. It's clear that Prisca takes pride in her work and goes above and beyond to make sure everything is cleaned thoroughly. If you're looking for someone reliable, hardworking, meticulous and kind, I highly recommend Prisca in particular. She's genuinely wonderful to talk to and always takes the time to ask if there's anything special we'd like done that week, which makes the whole experience feel very personalized and thoughtful. Her energy always brightens my day and we look forward to seeing her every time she comes. We've worked with a couple other people, like Adriane, who are just as amazing! The value of what we get with Green Frog cannot compare to any other company. I'm very grateful for them!

I had to cancel an appointment because my brother was unexpectedly hospitalized. Although the…read morecircumstances were beyond my control, I understood and accepted the $60 cancellation fee. A few days later, while I was still in Los Angeles caring for my brother, the company contacted me about rescheduling. I did not respond or authorize a new appointment. Despite that, they scheduled one for the very next day without my knowledge or consent. When I canceled the appointment I had never agreed to, they charged me another $60 and have refused to refund it. Charging a customer for an appointment the company created without authorization is completely unacceptable. I lost $60, but they lost a customer because their actions made it clear that they do not value their customers or conduct business fairly. I would not recommend this company.