AWESOME, nothing less! The problem they solved: UPS Freight misrouted a shipment to our tradeshow in Orlando arriving at the UPS terminal late on the last day of setup. No freight, no show, brings out the ugly side of our VP.
Jason handled the initial order and his evening shift picked it right up. They agreed to meet the terminal manager at UPS freight terminal, break the pallet, and load 6 cartons in their vehicle at 8pm. Their driver had to wait almost an hour for UPS to unload the trailer but he nailed it. Then held it until morning and met our VP at the Show 8am sharp! 2 hours before the show opened.
Their service, follow-up, commitment, and motivation is unparalled in delivery courier services - and frankly way tooo cheap for the services delivered. I especially appreciated the simplicity of creating & executing the courier order without a bunch of hassle.
Call them. Count on them. Best kept secret in Orlando. read more