Erica was quick to respond, great communication and follow up, friendly and professional service…read morestaff (Laura & Bob). I'm thankful for this quality of service in the Brenham area.

Improve would be provide invoices and refund for charging over $1000 dollars and never repairing…read morerefrigerator after 6 service calls. Steer away from this business

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

I had an excellent experience with A & G Appliances. I contacted them regarding the ice maker in my…read more15-year-old refrigerator that had suddenly stopped working. Akai was able to work me into his schedule that same day, which I very much appreciated. He quickly diagnosed a frozen fill tube and set to work thawing it. Ultimately, he was able to clear the line and force the ice maker refill, but cautioned that it might not be a permanent fix. Given the refrigerator's age, there could be additional issues preventing the ice maker from behaving normally. However, replacement parts for the model I have are costly and difficult to source. That proved to be the case in this instance, unfortunately. Even though I'll be using ice trays for the time being, I was very pleased with Akai's honest and professional service. I would not hesitate to recommend A & G Appliances to my friends and family.

Our drier quit drying and we had a lot of laundry to get done. Called around to find someone…read moreavailable quickly. For Howdy Appliance Repair in the BBB website with good ratings. The job took a couple of days to complete because parts had to be ordered and sent to CS, but the work was completed very satisfactorily. Jeffery worked quickly while he was on site and is a pleasant guy. Would definitely call him again.

Worse experience I've every had came back to put part in and I guess couldmyfix it as he come in…read morecussing saying he couldn't fix the piece of sh... and wasn't going to wasn't no more time ...,. he left parts off it and went to move it the whole top panel wasn't even screwed back in.... In words he screwed it up so bad i had to buy a new one and this one was only a year old.... No way would I recommend them never have dealt with someone like him before he really needs to retire and I wasn't one to judge till now....WORSE!!!!!

Nick never gave me a receipt for services rendered and I paid him for my deductible. Nor did Nick…read morecontact my insurance company which I had asked him on several occasions and provided him the information and a contact person in order to provide them with a copy of the invoice with his conclusion so that the issue can be resolved. I have tried several times to contact him with no return phone calls. His voicemail is full and I'm unable to leave a voice message. He was very pleasant while he was here and seemed to be very honest. He reviewed my situation he said it's beyond repair he then took my money without providing a receipt and without his conclusion in writing. He never bothered to complete the job by sending a resolution to the Insurance Company. I do not recommend this man since he does not stay on top of his jobs. I'm really sorry and wish I had something more positive to say about this man but, I'm not one to praise someone who doesn't care about his customers or even care enough to help resolve the issue. I 76 years on a fixed income and I am now without a washer and cannot get reimbursed from the insurance company because he has not submitted an invoice of completion with diagnostic concerning the issue. That's what we pay for insurance for and he doesn't appear to care about my needs as a Professional.

Could not be happier with the service from Advanced Appliance Service. Nick responded to my call…read morepromptly, gave me an appointment the following day & showed up promptly. When here, he quickly found the problem, explained it to me thoroughly and fixed it at a very reasonable cost. Then actually followed up to make sure that my dryer was running well. I can't give enough praise.

They asked enough questions by phone to determine they would not likely be able to repair my frig…read more Helpful suggestions got me on the right track. I'm very appreciative.

Manny came out to look at my dishwasher and when the replacement part was not available Manny…read morerigged it to temporarily work until I get a new one. Manny also told me which brands to avoid ! I could not be more pleased

Awesome experience!! Great customer service, timely, super knowledgeable and reasonable priced…read more Would absolutely recommend!!!

Sadly my washer had bit the dust, but the service was great. I will definitely be calling again the…read morenext time I need appliance repair.

Appreciate the quick acknowledgment and diagnostic quote price!…read more Artem arrived as expected this morning to diagnose my fridge issues. Looked at the issue, proposed 2 solutions; he then deep cleaned the coils with the caveat that I might still need a new fridge. I'm willing to see if this works or if I have to purchase a new fridge. Very reasonably priced and tidied up the area when he finished. Highly recommend ArtiFix!

I had a control board that was malfunctioning in a stove. I was able to get an inspection within 2…read moredays. Scheduling was very easy through Yelp messages and I was even able to get responses in the middle of the night. The diagnostic report was very detailed which I appreciate. The technician gave realistic expectations of what could be fixed and what couldn't, even though it would've been to his benefit if we just went to him for all repairs. He even sent photos and videos of the situations which was helpful. I appreciated his timely responses, detailed reports, and honesty in service.

He came to fix my clothes dryer and replaced a start button for $145.00 and it still didn't work…read more Said he would check on price of a motor. Motor would run when he opened door and pushed door button in. He texted me $260.00. I texted back and told him when I had other repairmen they would come and test the equipment to find out what was wrong and tell me what it would cost to fix it. I felt he took advantage of me. He called me and asked me to refresh his memory of who I was. I told him and he said oh yes you are that B and proceeded to curse me and call me names. I said shame on you talking like that and he hung up. Then he called me back but I didn't answer. He was very unprofessional.

Buddy is amazing. I called with my dryer problem and he showed up maybe 20 minutes later. He had…read moreit fixed quickly and correctly. I wouldn't hesitate to call him again.

When you have the same excellent service tech - who is no nonsense, direct, and just a kind and…read morecaring human being - over a course of many years, it really speaks to the quality of the business and its owners. Our repair was done quickly and efficiently. Our tech even cleaned up areas that he could've left for me to deal with. I cannot remember when we've had such excellent, consistent service over the course of a decade.

Super fast and friendly! I had two issues. My dryer vent was as clogged. They did a great job and…read moredidn't over charge me. Next my beer refrigerator was going out. They fixed it at a low cost. I highly recommend these guys. They didn't overcharge me like others tried.