I appreciate all the attention and time each doctor and nurse took to explain each step and all the…read moreassurance provided. I felt comfortable with the cystotomy process at each step. Best experience I've ever had at a vet. Very affordable too. They Listened to my concerns and communicated with me throughout the whole process. Amazing experience for my little roy poodle.

Huge thanks to this incredible team for taking such amazing care of my dog during surgery! As…read moresomeone who has worked in the veterinary field for years, I know how demanding this job can be, but the professionalism here is unmatched. Every front desk member, technician, assistant and DVM was wonderful. A special, heartfelt thank you goes to my RVT, Leslie. She was absolutely incredible to work with, so sweet from start to finish and always ready to answer my questions. I usually get so nervous leaving my pets, but after speaking with Leslie, I trusted her completely and felt total peace of mind at drop-off. I wouldn't have been able to get through that without her! I am incredibly grateful for everything you all do! 10/10.

We have been taking our dogs to All Pets Animal Hospital for many years and have always been…read morepleased with the care and service from all of the staff. Dr. Lamoree is very knowledgeable and compassionate and we highly recommend All Pets!

I definitely can recommend All Pets. Excellent veterinarians , techs and office staff.read more

So thankful to find this vet! When your fur baby is sick you want compassion. You want expert…read moreadvice without spending $10K! This is a find. Dr Ullman is awesome. I cannot imagine someone doing a negative review. My cat Oscar wasn't even too scared. Glad to have such warm, capable and professional help!

Dear Encinitas Animal Hospital Management,…read more I am writing to express my dissatisfaction with the lack of basic professional courtesy I have repeatedly experienced at Encinitas Animal Hospital. I have been bringing my dog to your hospital for several years, and I know many of the staff members and veterinarians by sight. Yet I cannot recall being greeted or addressed by name. When I enter the facility, staff members often look at me and then return to their computer screens. I am usually simply instructed to weigh my dog before she is taken for a vaccine, lab test, or other procedure. I understand that a veterinary hospital is a busy workplace, but being busy does not prevent someone from acknowledging a client. A simple "Good morning," "Hello," or using a client's name takes only a few seconds and is basic professional etiquette. The same applies to my interactions with the veterinarians. I consistently address the veterinarian as "Dr." out of respect for their professional title, yet I cannot recall a veterinarian addressing me by name in return. I work in an environment where professional etiquette is expected. I am also in my sixties and admittedly somewhat old-school when it comes to courtesy: I was taught to acknowledge people, whether young or old, and to show respect first. I do not expect special treatment, but I do expect basic acknowledgment and mutual respect. Respect is not a one-way street. When a client has trusted a veterinary practice with the care of their animal for years, the relationship should not feel purely transactional. After experiencing this repeatedly over several years, I believe management should be aware of it. Good veterinary care is important, but professionalism also includes how clients are acknowledged, communicated with, and treated. I hope you will take this feedback into consideration.

genuinely cannot say enough good things about Dr. Campbell and the entire team at VEG…read more Our dog, Remi, ended up needing emergency abdominal surgery for an intestinal obstruction, and it was an incredibly stressful and emotional experience. From the moment we arrived until we left, the care we received was exceptional. Dr. Campbell was incredible. I had a lot of questions and concerns, and not once did she make me feel rushed, dismissed, or like I was being difficult. She would sit down with me, explain what she was seeing, what our options were, and why she was recommending what she was recommending. She was patient, thorough, articulate, and confident without ever being condescending. I was having an extremely difficult time with the decision to put Remi through surgery, and she gave me the information I needed without ever pressuring me. I remember telling my wife that if Remi had to have surgery, I was incredibly grateful Dr. Campbell was the one taking care of her. The surgery went extremely well. Dr. Campbell found and removed the obstruction, and thankfully Remi's intestines were healthy. Afterward, she took the time to explain what she found, how Remi did, what to expect during recovery, and even discussed an unrelated finding so we could monitor it in the future. There are people who are technically excellent at what they do, and there are people who are excellent at taking care of the human being on the other side of the exam table. Dr. Campbell is both. Benji was also incredible. His focus was on making sure I was okay during an extremely difficult night. He checked on me constantly, went out of his way to ask if there was anything he could do, and always seemed to show up at the right time with a positive attitude and some reassurance. His kindness was genuine, and those small gestures made a much bigger difference than he probably realizes. Theresa took amazing care of Remi after surgery. She was incredibly patient, kind, and sweet with her. It was obvious that Remi was with someone who genuinely cared about her comfort and recovery. Theresa patiently answered all of our questions, kept us informed, and gave us a lot of peace of mind. Natalie was fantastic as well. She carefully went through the estimates with me and made sure everything was clearly explained. While I was away, she even took photos of Remi and sent them to me so I could see that she was doing okay. At the end, Natalie found a roughly $200 credit that was owed back to us and made sure it was refunded. After such a significant and unexpected veterinary bill, that level of transparency gave me a lot of confidence that Remi's care was truly the priority, not simply maximizing the bill. I also want to recognize everyone whose names I unfortunately didn't get. Especially in the beginning, I was so worried about Remi that remembering names was about the last thing on my mind. The surgical team was amazing. They kept me informed every step of the way, explained what was happening, what was normal, what to expect, and how Remi was doing. After Remi came out of surgery, they did everything they could to reassure me and make me feel better--even while immediately preparing for another surgery. Their compassion during what was obviously an incredibly busy night meant a lot. There was also a nurse who cared for Remi after surgery whose name I unfortunately didn't get. She was incredible. I had a lot of questions, and she patiently answered every one of them. She made sure Remi was constantly checked on and did everything she could to keep her comfortable while she recovered. I wish I had gotten everyone's names because there are more people who deserve to be recognized individually. Every person we encountered, from start to finish, treated Remi and our family with kindness and compassion. This was one of the hardest experiences I've had with Remi, but I never once felt like we were going through it alone. I trusted this team with a member of my family, and I would do so again without hesitation. Thank you to Dr. Campbell and everyone at VEG for taking such incredible care of our girl--and for taking care of us along the way.

1 star Extremely…read moredisappointing experience. I brought my dog, my Baby Teddy to this ER because he was clearly in significant pain and his condition was getting worse. He was jumping, biting at the affected area, keeping his tail down, having difficulty walking, and eventually having difficulty eating. I left feeling that the diagnosis was essentially a guess rather than a thorough effort to determine what was actually causing his pain. The treatment did not help, and Teddy continued to get worse. I called back today because I was extremely concerned and needed help. During the call, the staff member actually hung up on me. I called back and specifically asked to speak with the manager. I was told the manager was "in a meeting," and she refused to come to the phone. Being hung up on when you are desperately trying to get help for my dog, my son, who is still suffering was extremely upsetting and completely unacceptable to me. I paid for emergency veterinary care expecting a thorough evaluation, answers, compassion, and appropriate follow-up. Instead, I am still trying to figure out what is wrong with my dog, my baby, while he continues to be in pain. I understand that not every veterinary case has an immediate answer. What I cannot accept is the lack of follow-up, the way my concerns were handled, and being hung up on after paying for emergency care. Teddy is not just a pet. He is my baby, beloved member of my family. I expected much better care, communication, and compassion from an emergency veterinary hospital.

Drove from LA for my Golden Retriever Stella's TPLO surgery. Everyone at this office was…read moreexceptional! We were quoted 10k dollars in LA and I just knew we needed a day to do some research and cannot believe I found Dr Woods! If we lived closer she would 1000% be our vet. Everyone we spoke to in the lobby felt the same way we did which was very comforting. Thank you to Devin, Morgan, Marley and Hannah you all were so loving, amazing and truly caring. Thank you all so much. Highly recommend Cardiff Animal Hospital.

I went, was trying to go to various vets for opinions however my dog a Pomeranian. He was 15. He…read morehad a nervous tick every time he would be at the table being assessed. He would stress out so much. The doctor kept telling me to put him down because of it. She was very pushy about it. She said I was being a horrible person to keep him alive. Well I went to a different place that was able to save his life at a reasonable price. They found his heart was the problem, was the reason he was building up water fluid in his belly, and pooping blood. He got meds and he lived another year and a half. It was better than having him put to sleep that day. I was crying, visibly upset. He was my baby. I knew my dog, I told her he is like that. He gets so nervous he has a nervous reaction and she said no that's not normal. He must have neurological problems. I think doctors should consider the opinion of the pet parent who knows their dogs best. I am so upset at the prices the American vets charge pet parents specially during this hard struggling economy. Most have been taken over by for profit systems and can care less for the pets it's such a shame. Not sure if this one has but the prices that are astronomical from most makes me believe so.

We recently saw Dr. Canseco for our new rescue cat. She was extremely knowledgeable and kind and…read morespent ample time answering our questions.

This is an excellent clinic. I am a retired veterinarian so I can be very opinionated and picky…read moreabout clinics. Do not hesitate to go to this clinic. My anxious rescue dog was neutered yesterday and received fantastic care. Excellent anesthetic protocol and Dr Burghardt is a talented surgeon. The staff at this clinic are also above and beyond. Go.

I did research on where to take my dog for a spay for years…read more It was very stressful reading studies, forums, and different opinions on whether we should do a traditional spay, an OSS, or ultimately a laparoscopic ovariectomy (LOVE spay). After a lot of research, we decided the LOVE spay was the best option for our girl. I came across Dr. Ryan Tedder at Coastal Animal Hospital. I was nervous about the procedure, but wow, this doctor is an absolute GEM. If only everyone was like him! He took the time to fully explain the LOVE spay procedure, answered all of our questions, and eased every doubt we had. The day came, and it was a successful surgery. Dr. Tedder called afterward, walked us through exactly how everything went, and when we picked her up, he went through everything again with us and explained her recovery. This is a far drive for us, but we will absolutely make it every single time if it means receiving this level of care for our girl. If you're worried about the LOVE spay or are thinking about this clinic, I promise you this is the right place. The staff is great, with the all-star Dr. Tedder manning the helm. Thank you for taking such amazing care of our girl.

Aside from the staff, who are very caring about the pets that they see, Dr. Emily Henkels has got…read moreto be one of the best Vets that we have ever had the pleasure of working with. She is kind, caring, considerate, and truly cares about not only the pets that she takes care of, but also the families who obviously love them. We recently had to put one of our beloved dogs down, and Dr. Henkels came to the house to help us through that difficult time. We could tell how emotionally it was for her as well, showing us how she's such a caring person. She is amazing!

Here's a more balanced and effective way to express your frustration while removing accusatory…read morephrasing and keeping the tone respectful but firm: *** I'm very disappointed about my father's recent experience at the Drake Center. He's traveled the country and has never encountered a situation where caring for his elderly dog cost over $1,000 without being clearly informed beforehand. My concern is that the costs were not explained to him in advance, leaving him with an unexpectedly large bill that he could not reasonably afford. As an 80-year-old veteran, he trusted the staff to be transparent about pricing, and that trust was shaken. He also has early stage dementia, which makes it worse. While I'm sure the care provided to the pets is exceptional, I strongly believe clients deserve full visibility into expected costs before services are performed. Clear communication is essential, especially when serving elderly clients. My suggestion is to get a second opinion and find a place that is more affordable.

My kitty needed emergency surgery. The staff here was amazing. The vet made sure to let me know I…read morecould email her anytime and she'd get back to me...and she did. She helped me know what was happening at home, Post-op, was normal and kept me calm. I live 45 minutes away and I'd always go back there!

So happy with our visit today! Our dog had a bad ear infection. Dr Dvorcheck got us in the very…read morenext morning. Handled my extremely anxious dog perfectly! And respected my need to bring my blind deaf dog along since they are bonded. New location is soooo much bigger, new and lots of parking!!! Give them a chance and try this new improved location. (We are long time patients). 162 S. Rancho Sante Fe Rd. Office is to right of Firenze Italian restaurant. (In back) Lots of private parking in back. https://share.google/14HU9qfecPxW8hPpl

I am very sad to post this review for Santa Fe Animal Clinic, a clinic that I have used over the…read morepast 15 years with 5 cats. Dr. Tanaka left the clinic and things have steadily declined. On my last visit I brought Sage in because her regular flea medication had stopped working and she needed a worm pill and an antibiotic since she got infected. The initial estimate was about $800 but I did not do the tests they wanted so I paid a little less. Fast forward to this morning when my Chewy Autoship informed me that "Your veterinary clinic, Santa Fe Animal Clinic - CA, has opted not to support online prescription approvals through Chewy". So on the day before Thanksgiving I now have one additional errand of running to their office, picking up the prescription and mailing it in. To make things worse, they are holding my cat Pepper Jack's flea prescription hostage because he is healthy and has not seen the vet recently. I feel like they are using the prescriptions as leverage to force people to make unnecessary appointments and that they know some people will just pay for the flea medication when they arrive at the clinic out of convenience. I will not support a business that resort to withholding medications for my pets to get more of my money. I declined to schedule an appointment and am picking a new vet that cares for my fur babies. I asked her how many customers they have lost due to this policy she replied "I am not taking a tally".

This office is amazing. Everyone who works here is super sweet, capable, professional, and…read morethoughtful. Also, my dog actually likes going there. She literally tries to power walk me in the door when we're going -- she loves this office. Thank you RSF Vet Hospital

We have been through several vets and have found a home!! They are extraordinary! Smart,…read moreknowledgeable, professional, friendly, fun!! We love everyone in the office!