i'm actually being generous with this two - if they had a lower rating that is what they would get.. omg i have never seen people so freakin rude in my life. the only good thing i will say about this place is that the horses are very beautiful and our guide TARA was extremely nice and so informative on questions we asked about the horses. it would be very wise to keep bringing her back to help with the guide... my b/f and i first went on sat aug 17th, 2019 to get information to sign up for the guide. the woman with the glasses i guess the owner was EXTREMELY RUDE!!!!! we've never been there so of course you learn as you go along. we drove up to the office where she told us we were not allowed to park there but in the parking lot to the right when you drive in. then we were told we couldn't make a reservation for the next day because we had to call first thing in the morning after 8am. we were like cool no problem because we wanted to ride before we started our drive back home. so here comes sunday morning august 18th 2019 and we begin calling and not answer. finally at 8:40 someone picks up and we go to make our reservation and we are told NO - WE ARE ALL BOOKED UP FOR THE DAY. at that point we were like well why didn't you just let us make our reservation the day before - we were told no you have to do it the day of. so my b/f hangs up and we were both disappointed because #1 we were driving home that day before 1pm and #2 i personally have never been on a horse in my life.. i tell my b/f to call back and explain we are going home and can't make it any later can we come now - the person was like okay come now. we get there in 5mins. i guess the owner - which i should have gotten her name was just nasty and rude. after we fill out the form it is now time to get on the horse. now i'm only 4'11 and my legs are short. so i get on the small stand they have and the skinny woman who looks manly tells me to swing my leg over.. well it was some site because i couldn't swing my leg over this huge horse. she is holding me on one side and i kept trying to swing my leg over because it was halfway and i called for my b/f to help me. when i look back at the woman she has this nasty face and holding her arm. it was the most embarrassing thing i've been through. oh and when our guide Tara came there was no one else going on the trail but me and my b/f.. REALLY BECAUSE THEY WERE SO BOOKED. Tara was so very extremely nice. she took it slow showed us how to handle to horses and how to pull on the reign. we got to see a family of three deers laying by the trees. the horses were so tamed and beautiful. as we got back the woman who had tried to help me on once again gave a face and shook her head as to say she is not helping me down. SO FREAKIN RUDE!!!!!! as far as the experience on the trail with Tara and the horses i enjoyed it. if they plan to get better reviews BEING NICE AND NICER TO YOUR PAYING CUSTOMERS IS A START!!!!!!! read more

This place sucks. The staff are very rude. Horses out of control. Staff constantly screaming. Just horrible do not recommend.

Great beginning experience! The crew was so friendly and you can tell they love the horses.

We had a great time today. The trail guide and check in girl were lovely. We were so happy we tipped. The facilities were clean and the animals seemed well taken care of and well feed. They're firm regarding the rules, but I appreciate that when we are interacting with animals. read more

I recently took my grandchildren to this stable, as we where staying at the resort next door. The only reason I am giving this stable a 2 is because the horses where well cared for, and the stables where very clean. I paid for a 45 minute ride at $40 per horse, and was very annoyed that the trek was only 26 minutes. I feel I was over charged. I tried to call and speak to the elderly man who made our booking, but as everyone says, NO ONE answers the phone. Also this is a cash only business, but no where does it state this, on the brochures that we got. I would not recommend this place, or ever come back. read more

It's too bad Yelp doesn't allow a review with ZERO stars because that's what I'd post. While we are somewhat experienced riders another woman in our group had never ridden and was, admittedly, afraid. We were hurriedly put on the horses with ZERO INSTRUCTION. That was terribly unfair and reckless of the owners to set the nervous woman upon a horse and let her loose! The female stable owner was yelling at the rider and threatening to take her off the horse which only made the situation worse! A female guide was mumbling under her breath, complaining about "these people"! Amazing that they are still in business with their sour attitudes and poor business practices. read more

I purchased a Groupon for a 45 min trail ride for two . It expired March 16 2021 I called today a week before to schedule a ride which they only take day of reservations, we wanted to go for 45 and would have paid extra to go longer , we were told only 30 minutes , and they are not taking Groupon as of last week ( they cut ties with Groupon) the manager was rude and wouldn't budge . If he was nice I might have considered going anyway . This is the worst customer service I have ever received. I have many friends that would have gone back with me in the future. We live a hour and a half away , so to drive that far for 30 minutes is ridiculous. read more

We got the "groupon run around' as mentioned in a previous review. Our group of 4 showed up, our groupon wouldn't load well to be redeemed Peggy, one of the haggard owners who has a piss poor attitude "greeted us" with the curt statement " i have to leave early so if you cant straighten this out in the next 2 minutes we are going to have to cancel. Long story short, we left and went to the Warehouse tavern and grill were Danielle the awesome host/mixer of awesome beverages lightened our day. Don't waste your time or your money. read more

Don't tell them you have a Groupon voucher. The first time I called I told them I had a voucher and she said I can only book early mornings and evenings (didn't say that in their profile). I called morning of and when I mentioned the voucher again she cut me off in mid-sentence and told me they were booked. Refund! read more

This place is an effort. As my purpose to go there was my 23 month old Grandson. We thought it was a good time to introduce him to horses. We've been residents of Saw Creek Estates for 25 plus years, never have we been subjectet to such disrespect as we experienced on Sunday, May 2, 2021. The old lady is more concerned about her flowers then making sure customers have a good experience at her place of business. My Grandson was told" dont touch my flowers", and I was told to stand by the "green gate". Some nerve! Too bad!!! On behalf of my Grandson, I made every effort to be the adult in the room, and decided to just leave. read more

I've been calling over the last few days trying to schedule an appointment and the phone rings until the voicemail machine picks up. No one answers the phone. read more

Waste !!!! I had to call several times cause they don't care to answer any of your questions. They didn't reserve the amount of horses we spoke about, told to come back 5 hours later for the other two that they didn't reserve for. And made racist comments like it was the normal. Yelling at their guests is normal too. NEVER AGAIN. read more

My wife and I have never used Groupon before, until today. The employee did not even attempt to help us download the coupon. We missed the riding tour. We figured it out back in our car but applied the credit towards different business. In addition, there was a bucket filled with riding helmets. I asked her when were the helmets last disinfected, There was a bottle that looks like disinfectant gel, but no paper towels. Not a very customer friendly business, unless this is how they treat people who has brown skin, they are straight up racist. And should not be supported, do not spend your money with people like this in pa. They don't care that you noticed their racism. read more

My friends and I are currently finishing up a fun filled weekend for her bachelorette party. I called months ago and tried to book a reservation and they said just call the morning of the day you want to go. I explained we had a party of 6 and we wanted to make sure there are enough horses for everyone. They blew me off and said just call at 8am the morning of.... So after a wild night of partying last night I had to set my alarm to call at 8am which was annoying in itself. Of course, no answer. I wait another half hour and no answer. At this point my friend is disappointed bc this place sounds super sketchy and we aren't even sure we want to do it anymore. We took a vote and decided we will plan to do this in the future at a place who knows how to run a business. You just lost some great business but gained an honest review. read more

The old lady working here is the rudest woman I've ever come across in my life!! A very cold & rudeeeee "greeting", and she actually YELLED AT MY 23 MONTH OLD SON!!! He was so excited to see horses & was showing my dad the purple flowers, and she shouted "Don't touch my flowers!! Go stand over there and wait!". I'm sorry, are you serious?!??! You scolded my 2yr old?!!!! You shouldn't be allowed to interact with humans, stick to the horses!!! read more

Gorgeous time of year for horseback riding! Our guide was so kind and helpful. She gave great instructions before and during the ride so we could have the most enjoyable time possible. If you're in Bushkill this is a must!! read more

Had the best time at Bushkill Riding Stables! $40 for a 45min trail ride was perfect. The trail leader and her mom were professional and helpful as well as personal. They know what their talking about when it comes to horses and their horses were so good on the trail! Definitely somewhere I'd like to return in the summer time! read more

Don't do it!. Definitely not a friendly place,especially for kids. The old lady was rude,as well as the staff. Not wanting us to be there. Too bad, as it's a local place for us. What are they really interested in???. Not people friendly at all. Didn't give them a penny,but had good intentions. Will look elsewhere. Apparently in reading the reviews, nothing has been addressed in a long while. Wrong people working there. Very disappointing!!. Stick to caring for horses. read more

These people should be reported for theft. Had a Groupon that was gifted to me. Called to make reservation and the guy on the phone said they won't take the Groupon because they're not dealing with them anymore. It doesn't expire until next week so it's perfectly good. I'm reporting them to Groupon and the PA better business bureau. Horrible. read more

Very terrible. We came from New York 3 hours away and reserved a 6:00pm spot. When we got here a worker, which was a lady, told us that the it's cancelled. Didn't bother to call us and inform us. Worst experience away read more

HORRIBLE!!!!! Very hard to book a slot. Staff lied about the schedule. They hated that my daughter had a Groupon. They SCREAMED at her twice. At the end, she headed to her car but then she turned back around for something and heard the staff making fun of her. read more

Beware! DO NOT GO! The owner was beyond rude and not accommodating! They need people to answer the phone who know their address! Worst Experience!!! read more

Family of 8 - WORST EXPERIENCE - I called a week ahead of time to make reservations for my family of 8. Owner took my name, phone number and asked about the ages of our family. Arrived 15 minutes early (after driving 1.5 hrs.) to be told - 'Uh - we can't take you, we don't have room for you. I do see your name here and the time, looks like I crossed your name off. Hmm - I don't know why I crossed it off.' I attempt to speak with owner, but he only repeats himself that's there's no room for us. Then he offers for us to come back the next day and 'he'll just give me some cash back'. I'm not driving home, back again, and home again (6 hours on the road) for a 45 minute horse ride with a business that could care less. I spent the rest of the evening trying to focus my children's minds on positive things and what we might be able to do for fun once we got home. NEVER GO HERE AGAIN!! read more

The riding crew was helpful with our group. They picked horses specifically for each rider. 45 minutes for $40. They teach you basics of how to stop, speed up, steer, etc. Our tour had two guides, one in the front on a horse leading the way, and another walking behind making sure we all heard instructions and felt comfortable on the horses. No frills but a relaxing and great afternoon added to our Pocono vacation. read more

ZERO worst experience ever! There isn't even basic training as to how to guide or control your horse before the ride begins. You are saddled and the horses are crowded together. They are not lined up and not watched while other riders are being saddled. As a result, the horses begin to cluster together and get really close to each other trying to push through to the front of the cluster. I've ridden for years, and I've never had this experience. My daughter became afraid because her horse would not listen when she pulled back on the reins and then started biting mine. The rest of the horses continued moving closer and closer. My daughter asked to get off because she didn't want to ride; she was terrified. The owner refused to give us our money back. He was rude and made every excuse as to why what happened was not his fault but yet our choice to get off so no refund. We waited for the riders to return. It was NOT 45 minutes. It was 30. Also, because again, riders were not properly instructed, one of the horses kicked the one behind him because he was too close. That horse ended up with a bloody knee. read more