Bill and Lucy are a class act! From beginning to end, they've made the process of arranging plans…read moreto lay our loved one to rest with compassion, grace, professionalism, and expert level of care. I really appreciate their lighthearted approach that made my mom and I feel so at ease during this difficult time. Lucy took us in for a tour of the funeral home and provided us with a lot of information at a moments notice. Lucy is welcoming, funny, and made my mom and I feel safe and informed about options and pricing. She listens to needs, concerns, and also shared a little of her background that reassured us that we are in good hands. It turns out Lucy is from 4 generations of Funeral Home care, and you could tell with her tactful demeanor. She even shared some anecdotes that explained that there's no wrong way to do things, and that whatever we wanted was the perfect thing to do. We had it in our minds to tour 3 different funeral homes, but after meeting with Lucy, decided we wanted our loved one in their care and didn't need to see more places. Misencik is a comfortable place with a sizable visitation room that held a very large number of family and friends. There are other sitting areas as well for those who might have a harder time seeing their passed loved one, but still want to be present. There's also a small lounge in the front where they had a fresh brewed pot of coffee with all the sweeteners and cream, and a fresh water dispenser. They also keep plenty of tissues throughout which is very helpful. When Bill realized our turnout was bigger than expected, he started bringing out more seating, cracking some jokes to my relatives and bringing smiles. Bill is a rockstar! My mom and I may have been a tad neurotic at times during the planning and leading up to the day, needing to check details to make sure this important event was going to honor our loved one the best way possible. He is very understanding and allowed us the opportunity to check in, in ways that reassured us. Bill was very available and compassionate to our concerns. My mom and I really appreciate Bill's levity in some instances when we really needed it. Bill and Lucy just have this ability to read people and situations, and knew when humor could be appropriate and that we were receptive to it. Our loved one was prepared and presented respectfully and beautifully. It's hard to describe, but seeing him so peaceful was a remedy for the unfortunate way he passed. It helped us feel better closure. I couldn't imagine having a better experience, considering the circumstances. I actually had guests say to me afterwards "this was the best funeral I've been to" which might be a bit odd because funerals are not fun. But I'm in complete agreement. My family, friends, and Misencik funeral home really co-created an incredible, sacred, beautiful send off for our loved one that authentically conveyed his funny, loving spirit. I am beyond grateful for my brother to have been in such amazing care. Thank you Bill and Lucy.

From the owner: Started in 1904 by Lucy Misencik-Greaneys great grandfather and has been serving families in…read morenortheast ohio for the past 100 plus years. Misencik Funeral Homes in Avon and Lakewood continue operating with Lucys 4th generation dedicated service.

I was so grateful for Andrew's help as I had never put together a funeral before. My mother had…read morepassed and it was a difficult time for me. Andrew had such care and patience as he guided me through the decisions I needed to make. He was already at the church when I arrived for the service. He truly made a tough time easier.

everyone there is so professional and respectful. always nice people working and amazing service!read more

I have used Heritage Cremation services; once for my mom and recently for my brother. They were…read moreabsolutely wonderful. They took care of everything, which took a gigantic load off of our shoulders. My brother just wanted the basic bare-bones services and the price was exceptionally reasonable. At this very difficult time in our family they were there for us. A big shout out to John Laubenthal and others for their exceptional service. The Family of William A. Shipman

After my 91 yo mom contacted Heritage (Greater Cleve area), I made arrangements for an appt (at my…read moremom's home) - confirmed - for 9/6 at 9:30am. My brother stays w/ her and I went over for the appt - and a no show/no call. Around 9:45 I called their office to ask where Tom was. To summarize, Tom never showed, never apologized, left a msg at my home number when we were at my mom's home and although I returned his call asking for an explanation at least, have never heard from him - OR funeral director David. Appalling that I've got a 91 yo waiting to sign for how her remains will be disposed of (her request btw) and we sit around for 45 minutes for nothing. But never mind the call back. I wouldn't leave my mom's remains in the custody of this pathetic "society" or their unprofessional, incredibly uncaring staff.

So I feel the need to talk about what happened on the 18th of June with Busch Funeral and…read moreCrematory Services so another family member doesn't have to go thru what I went thru, now with that being said the day before father day I went to Busch to get Masons ashes into a necklace, well the guy took my ashes and went back to his desk..... his desk like his work desk I looked at him like he was crazy well he opened my bear that holds my ashes and and proceeded to TRY and pour them in it, key word TRY he spilled my sons ashes all over the desk!!!!! I grabbed the necklace off of him and told him that's enough, as I'm closing the necklace this man starts brushing MY SONS ASHES ON THE FLOOR!!!!!!! I LITERALLY GOT ON MY HANDS AND KNEES PICKING UP PIECES OF MY SONS BONES AND ASHES OFF THE FLOOR!!! NEEDLESS TO SAY I COULDNT GET ALL OF IT BUT I DAMN WELL TRIED!!! I scrapped what I could off the desk into another box, so my sons ashes arent even all together right now! I left balling my eyes out, not being able to breathe, reliving the entire situation of having a still born baby in the first place! It took 3 years for me to even be okay with opening up the bear to get ashes out of it!!! THREE YEARS FOR THIS TO HAPPEN!!!!! This man didn't even say sorry!!!! I called the owner of the funeral home just to be offered another necklace or keepsake.? Nahhh that man should have lost his job!!!!! Why did he even feel comfortable to do that!!!! I WILL NEVER EVER EVER GO BACK TO BUSCH AGAIN!!!!! I need an attorney that knows what he is doing!!!!!!!!! This is wrong in so many ways it's ridiculous!!!! Something needs to happen!!!!

Meghan Burmeister and her staff helped us through a terrible time. She was kind and very…read moreconsiderate. I couldn't have asked for more.

Shady sales tactics, ignoring very clearly stated budgets and unwilling to give clear pricing on…read morethings until already vulnerable, grief stricken people have their hearts set on something they can't afford. Don't parade us around the grounds showing us plots, extolling their virtues and avoiding our questions about cost when you know full well it's 4x our previously stated budget. And quit using the line "this is forever" when people take their time to consider the costs. It's demeaning and manipulative. I wouldn't want my family to sacrifice their quality of life for my quality of death. I have never felt so ignored and taken advantage of.

I have trusted Sunset Funeral Services and Cemetery for my and family and myself. Our legacy will…read morebe remembered forever.

Our family was very thankful for the care and support provided to us by all the staff in our time…read moreof bereavement.

My sister passed away after a brief illness and the comfort and caring staff at Bogner's made a…read moredifficult situation easier. David was comforting and friendly. He allowed us to share stories and genuinely cared about our family. My sister looked beautiful and everything was done according to our wishes. Thank you to David and the staff at Bogner's Family Funeral Home.