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    Burton Massage

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

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    6 months ago

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    LaVida Massage

    LaVida Massage

    4.0(23 reviews)
    2.9 mi
    $$$

    I get regular massages and facials here. The Esthetician, Shirlette, is awesome! Her knowledge of…read moreskin and the health of skin has made a world of difference in my appearance. Must people think I have on foundation, but I'm all natural because of her skin care. She never over sales you and she provides a complete spa experience. I can't say enough about her!

    When I called to make the appointment, I was having a severe breakout and stressed that I wanted a…read morefacial with extractions. I was told all of the facials include extractions. When the facial got started, however, the esthetician (SQ) said my acne was too inflamed to do extractions in the areas of the breakouts, but that she'd do them elsewhere. They should have told me that was a possibility when I made the appointment. She did do some extractions elsewhere, but really not as many as she should have. She had even referred to doing them on my chin, but I noticed she never did any extractions at all on my chin. I got home, looked in the magnifying mirror and saw the same clogged pores. While the machine was steaming me, she was cleaning and said something about needing to keep everything especially clean because of COVID. Good, but I'd kinda think this would be done at the very end, after I leave. Later, I noticed the room was very quiet as she was sitting out of view, and then I noticed the faint "bump-bump" sound of text messages being exchanged. She did do an arm massage later, but I feel like the entire time should be used on client care. I was also surprised that she didn't know what hydroquinone patches were or the term dermatillomania. Maybe the second one I can understand if she knew the layman's term instead (though you'd think an expert in skin care would still know it), but hydroquinone patches would seem to be a common item in discussing acne with clients. I don't think English is her first language, either, so even basic communication resulted in her misunderstanding me. It was very frustrating. I will look elsewhere for my next facial. If I can't find a better place locally, I'll request someone else next time. Oddly enough, on my way out I was interested in buying some skincare products or at least learning about them. I asked if they had a brochure on the Dermalogica product line, and they said no. What a missed opportunity for the business. I probably would have bought something if anyone had giving me info or even asked if I needed help or if I was looking for an item in particular. I was the only client present, and the women at the desk weren't on the phone. The pros were that staff was friendly, the place was clean and had a beautiful ambience, there was a nice product/shop area with things I wanted to buy (nice essential oil diffusers!), the esthetician wore a mask and seemed conscientious about cleanliness, and the price of the facial was on the low side compared with similar shops nearby.

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    Burton Massage - beautysvc - Updated May 2026

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