I have bought tires and serviced multiple vehicles with Southern Tire Mart in Laurel, MS. I've…read morealways received what I paid for and honest helpful advice when I inquired about issues or concerns. I have used the other Firestone store in town, and they will rip you off by finding at least $600 and up of things wrong with the vehicle during inspection. Then they don't fix what you brought it in for but charges you anyway. Southern Tire Mart does NOT do this! I have tested them by giving the opportunity to agree that something is wrong. They gave the honest answer that nothing was wrong and passed my test. I have done this numerous times, and they pass every time. So many places take advantage of women, but not STM. STM is a first come first serve business, so if you want fast service, you should get there early (at or before opening). Call ahead to make sure they can get to you, if tires are needed, that they are in stock, if mechanic work is needed ask if they can do it. They will give you the proper advice. I don't know of any auto shop that doesn't have a waiting period or want you to leave your vehicle. I've used Laurel Ford and had to leave my vehicle for 3 WEEKS for a leak. Turned out the mechanic that changed the oil at Laurel Ford doubled the filter causing an oil leak. Southern Tire Mart now changes the oil.

It seems that they prefer you to leave the car so if you don't have someone to take you there in a…read moreseparate car, you will either have to come back next day early or wait for it. One of the service advisors seems to be very cooperative however, the other was not, I went there with a brake and tire issue. They fix the tire issue the same day and the brake issue. I went back the next day early morning pick the car up and it wouldn't go in reverse. I took it back the next morning and I fixed it haven't had any problems except the brakes seem to be a bit spongy. On a separate occasion I took the car there because I was concerned about the brake light and the adjuster wouldn't even look at it. He said I need to come back the next day and I was concerned so I went to fire stone and fire stone, of course saw it as as safety issue so they went ahead and checked the brake light and took care of it even though they were backlogged. It seems as if a southern tire is a wannbe of fire stone.

Called me back after I left a message and was very honest and upfront about what he believed my…read moreproblem was and that he would not be able to fix it. I was very appreciative of the honesty.

Fast and honest, works hard to get it done right. Response time is fantastic. Good value and he…read morecomes to you.

Just moved to Laurel from California and needed to find a new mechanic. Our contractor suggested…read moreAS&H so I gave them a call and got me in the very next morning. Ricky and Josiah were great and they took excellent care of my vehicle. Enjoyed talking with them afterward and looking forward to my next trip in.

Outstanding work, very reasonably priced and friendly staff! Scheduled an appointment and was…read morefinished completely when he said it would be.

Sister took 2001 Toyota Echo in for check engine light…read more Charged $118 to check the code Charged $480 for a new EVP Canister - a part you can buy all day long for $155. ($125 on Amazon). Put it on a 23 year old car in a state that does not do emissions testing with a 1.5L 4cyl whose engine which was running fine. Hence, it seems like a perfectly valid option to just leave it alone. So my 68 year old sister paid $847 for an unnecessary fix. I'm sure "uh, we just fix what's broke, duh".

We were visiting Laurel for the weekend and got a flat tire. We found this Firestone and they were…read moretop notch!! Not only did they fix our flat, they were super friendly and gave us helpful information on Laurel. Great service, Great people!!

Went into Paul's like I have done before to get a rock chip fixed. I went inside. Paul said to pull…read moreinto a stall and sit there. No one came out there for over ten minutes. I went inside to make sure I didn't need to give them my keys or anything. When I went in I asked his wife in a polite manner if I needed to drop off the keys. She replied in an annoyed and very abrasive tone, "This is not how we do things here. If you would have given me your keys, you wouldn't have been sitting there." I was very surprised at this reply from the owner's wife. I went to my car sat down and found Jones Co. Glass which is about 5 minutes away. I then got up to get my keys back. When I was getting them back, that same vile, dismissive, and discomforting woman asked me why I needed them back. I replied "Ma'am, there is no customer service or communication and you are being rude for no reason. I'm assuming you are doing this because there are several men in this room egging and goading you on. I asked her if she was the owner. She replied, "Do I look like a Paul?" Biting back the reply "As a matter of fact, you could pass for one," I took my keys and went to Jones County Glass and had my window fixed by the kindest employees. Only 5 minutes away from this location and took 3 minutes to fix. Side note: I have talked to multiple people who have also been verbally abused by the owner's wife, but due to it being a small town, they are hesitant to post a negative review. I have no problem sharing my experience especially when they post bible verses on Facebook every other day :) Legend Waldrup

Came in to get a new windshield in my Tacoma . I was in and out in less than 30 minutes ! Fast and…read moreclean service , love it.

Emergency tire issue and they got me in and out quickly. Nice establishment and staff!read more

From the owner: SOS Tire Service is more than just your average tire shop, we’re a full-service auto repair and…read moretire service center with the addition of roadside tire services and acting as your Weather Tech Diamond Dealer in Ellisville! Our ASE Certified technicians have the skills and knowledge to get the job done right the first time, from wheel alignments and oil changes to brake work and tire services. Our professionals can help you find the tires that fit your vehicle, with top brands like Bridgestone, Firestone, Toyo, Michelin, and Nitto. We offer tires big and small, from passenger vehicles to semi-trucks and tractors. For honest services and trusted repairs, stop in or schedule an appointment with SOS Tire Service today!

Took our older RAV4 here for some brakes, with a bit of a tricky job because of prior issues. The…read moreguys did a fantastic job. Great communication and work. Job was done in just a couple of days. Very appreciative of their service and will be back!

From the owner: We are your dealership alternative…read more Professional Automotive offers professional and complete foreign and domestic auto repair services to the Laurel, MS area.