Got in late from a flight and missed the highway entrance so decided to stop here for dinner. We were thinking it was a restaurant but it's more of a Chipotle setup. The food was good. I would say it does taste kinda like Chipotle but has more bold flavor. A lot of their seasoning like on the Steak bowl had more of that cumin taste to it. Over it was fine. Got a side of chicken for my toddler and he was eating it up. Chipotle chicken sometimes has too much spice. I will say tho, they load their bowls and burritos up. It's like they're in steroids lol. It was so BIG!!! Which is great for how much you spend on these things. The staff were sweet and just super nice to my toddler. Would definitely come again visiting Ottawa. read more

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We'd just arrived at our rental after a long drive and felt like getting something to eat. But there was no way I was getting back into the car, so we figured we'd order some burritos from a local place. I decided to get a "Grilled Steak - Carne Asada" burrito and I got that with the usual components, including Pico de Gallo, Mexican Lime Rice, and Pickled Jalapeños. It arrived a short time later and it was...fine. I've had better and I've had worse. The main problem for me was how saucy the concoction was, and, worse still, how tart and vinegary said sauce was. It gave the whole burrito a fairly unpleasant tang. I don't recall seeing guacamole as an option, but I think the creaminess of that might've helped cut through the acidity of the various sauces. Anyway, I ate the whole thing, so I can't complain too much. read more

Was not impressed with the quality I'm regular burritos eater I would never go back. taste was off

Usually really nice folks working at the Bronson location. Big generous portions, friendly service, and good quality food especially for a chain. Good price for what you're getting too! read more

Stopped going there although it is close to me. I hadthe chicken quesidilla 3 times and each time the chicken was burned. The third time instead of leaving with nothing, I asked the server to find me some non burnt pieces. Never will go to this one again. read more

the food is good. but the staff is super rude and don't even smile, plus they get my order wrong everytime adding stuff I didnt say. This restaurant has potential but needs better customer service read more

Updated Aug-2018 Vegans rejoice! They have made their choices for vegans so much better with perfectly spiced tofu. I wish I could more stars to the review! Was around Little Italy on a day when just about everything around seemed closed as it was a day after New Years Day. Was starving from a long trip from home and had seen this restaurant so many times and thought of visiting it. The staff were amazing and very accommodating. Made sure our needs were met and were so cheerful and easy to deal with. Ordered a small veggie burrito, a small and a large veggie quesadilla and a burrito salad. First the Quesadillas-the stuffing everything you want and tons of it packed. So much that one can't list to eat. Cheese and lots of it. The toppings all fresh except the three salsa's. They seemed not store made. All else seemed like it was made right there. The burrito same. Filled to the brim and grilled perfectly. Didn't skimp on Guacamole. The burrito salad was again amazing, toms of beans, rice, tomatoes, guacamole, salsa and all other fixings. Both the burrito and salad were made vegan and the lady put the toppings extra as there was no cheese or sour cream. Well made. If they do the same on every visit the place is go for burrito in Ottawa. read more

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These burritos were tasty, but would absolutely not recommend ordering these on uber eats. The food all came soggy and does not travel well. The portions are quite large, so if you are looking for something filling that would be a good choice for you read more

The food at this restaurant is not only delicious, but brings you on a cross continental journey into the heart of Mexico. The food is truly the pinnacle of human cuisine, going down in history as a burrito beyond borders and nations connecting the world with its sheer deliciousness. read more

If you're craving Mexican food, this place will really satisfy your craving! A coworker of mine was always raving about it, so I decided to finally go with them to experience the amazingness which was the burrito! I chose a large burrito, and you get to pick all of your toppings. The woman serving me was really friendly and seemed content to be there. I chose steak (which was mostly tender), and all the vegetable toppings (except for mushy beans, since I didn't want my burrito to be too messy). You can choose hot, medium, or mild salsa, so I chose hot since I love spicy! If you add hot sauce (I might have added too much) then it's ACTUALLY spicy, and you can purchase a jarritos if you're dying from the heat. ;) The burrito itself is HUGE. I eventually had to eat it by scooping out the insides with a fork, as it was getting messy. But it was SO satisfying; each bite was a myriad of flavours from the meat and all the veggies. They also have hot sauce you can use; what would make it 5 stars is to have more varieties of hot sauce (ex. Mucho burrito has 4 of their own brand hot sauces, which adds even more layers of delicious complexity to your burrito)! Overall, good value and a healthier choice than fast food. Would come back when I have the craving for Mexican! read more

Burrito Gringo - Mexican Near Me - Ottawa, Ontario

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Pretty good burrito. They were cheap with all the toppings (not much meat or cheese) but the flavour was good. Restaurant was pretty dirty with garbage can over flowing and dirty tables & counters. I won't be back. read more

Burrito Gringo - Mexican Near Me - Ottawa, Ontario

j'ai été servi comme un chef je reviendrai à 100% j'étais de passage pour un festival et ils mon pas dessus

Best burrito of my entire life ! So many vegan options !!!I had fajita veggies , vegan beans and fried tofu and OMG to die for !!!!!

I Love This Place! I've been there twice after work, the Food is always fresh, and you get a filling meal for under 10$ One day I went there for some breakfast, thinking they would have some sort if breakfast burritos, but no, so I went to work starving that day. I just wish they had more of them in Ottawa like one or 2 in Orleans or Kanata etc. read more

Burrito Gringo - Mexican Near Me - Ottawa, Ontario

The large burrito is so worth it!! You can get em to fill it pretty well with the usual stuff (pico de gallo, sala picante, onions, beans, etc). Also got a large quesadilla but for $3 increase compared to the burrito, it wasn't really any different, nor did it have much cheese. Get a burrito instead! Pretty good taste, not bad at all for a good Mexican experience in Ottawa! read more

Burrito Gringo - Good ol Jarritos - Mexican Near Me - Ottawa, Ontario

I adore the food here. Best burrito I've ever had in my life. The service hasn't been consistently great, I'd concur, but I don't think that warrants the poor reviews this place has. The food, in my humble opinion, makes up for the poor service. The first time I went here, I recall the man making my burrito to not be overly friendly, but the second time was a whole different story. The lady making my burrito was incredibly friendly and professional. I opted for the regular chicken burrito. Let me tell you, a regular is really big. Something they do that I appreciate is that they use freshly cut chicken breasts. I watched them cutting them up fresh off the grill before making my burrito. They also use fresh fresh veggies, and they have a fairly generous selection of them! I ended up getting fajita veggies (peppers and onions), cilantro, freshly chopped jalapenos, onions, tomatoes and some other things that aren't coming to mind. They also have excellent salsa here, I got the hot salsa and ohhh man, it was sooo hot! Fantastic! read more

The food was decent. Probably the best burrito in Ottawa, but the burritos in Ottawa are so universally bad that it's not saying much. The service, on the other hand, was annoying. I've read a few of the reviews here and I see people being treated as though they were on an assembly line. Well, I wish I had been treated more like I was on an assembly line and less like I was in a lecture series about burrito philosophy. First, we made some mistakes. We called the pico de gallo salsa verde. The guy corrected us. Fine. But then he went on to explain how all of their salsas were fresh, blah blah blah. We're trying to order, here. I asked if they had ground beef. No. I'm not happy about it, but I can live with it. But then he goes into a lecture about all the meats they have, with a tone of how much better they are than ground beef. You're not going to convince me that I don't prefer ground beef on a burrito, dude. Then my wife ordered pickled jalapenos rather than fresh ones. The response: "I'd rather have fresh jalapenos any day!" Well, good for you, man. Thing is, this ISN'T YOUR BURRITO. My wife and I even shared a look at one point of "here he goes again." I had to cut him off when he began telling us how they're not "fast food." Come on, man, you're basically a Mexican Subway. Okay, maybe Quizno's. If I hadn't been starving I would have walked out. Burrito was good, though. At least they had refried beans, which is more than I can say for Mucho Burrito. And at least they don't offer lamb and mushroom burritos, which is more than I can say for "New York Subway." Sorry if I sound bitter, but I'm bitter. What I would do for a Baja Fresh in this city. Next time you're in California, try it. You'll see what I'm talking about. read more

If you're looking for some amazing burritos or quick Mexican food in general, this is the place to go. Discovered it once I moved to the area and it quickly became my regular Monday night supper spot. The burritos are massive, everything is homemade so it taste pretty amazing (spend the extra buck to get the homemade guacamole, its pretty good) . Have since moved away to a different part of town, but make it a habit every few weeks to bus the extra 20 minutes to go grab a bite there. Staff is friendly, and are happy to share their knowledge on the food they are selling. I have seen a few people complain in reviews about that, but I rather have people making my food know what they are serving me, then the usually answer of "I don't know". Plus I like to know what ingredients are used and have asked them questions about pronouncing stuff and what was in certain things i didn't understand. They were happy to inform me. Only complaint I have is the line can get a little long during rush hours, but I guess they can do only so much with the space they have. Side note, make sure you get a coconut chocolate chip cookie from there. May surprise you since it is a Mexican place, but that cookie is freaking delicious. For sure given them a try. read more

I have been to Burrito Gringo twice now for take out lunch. Both times I had a steak burrito and was very happy with the size, it was almost like a football! I found that the steak strips were flavorful and the salsa is great. The rice is so-so (it's hard to review rice) and the vegetable options are good. The previous reviewer mentioned that the food didn't look fresh, that seems weird because at lunch everything was good, maybe he was just unlucky. I found the service to be good, it was take out so all you really expect is a smile and competence, and I get both of those when I go there so can't complain there. I did find the prices to be a bit on the high side, but I guess that is the trend these days. Overall, a good place to stop for a quick lunch. read more

I live quite close to Burrito Gringo and have had the opportunity to go there at different times, on different days. This is important, because one visit to any establishment will not give you the full experience. In the case of Burrito Gringo, they do a lot of things right. Unfortunately, they do a few things wrong that really take away from the experience. The good: The food. For the price, you get quality Mexican-like food. From the obvious burrito, to tacos, quesadillas etc., no matter what you order, you're going to get quality food no matter what you order. The portions are also decent for the price. the menu isn't extensive, but they do a good job on what they offer. The bad: The service. It's not horrible. It's not enough to make me yell at the owner or anything. It's just slow and distant. Each time I go in, there really isn't much as far as customer service is concerned. I'm not expecting employees to ask me about my political leanings or anything, but I don't like feeling as if I am an an assembly line. It may seem like a small detail, but it really takes away from the experience. There seems to be a lineup most of the time. This, one would think, is a good thing. Busy means business which means people like the product. In this case, there is always a long line because they move incredibly slowly. In short, there is room to grow. I believe this place is independent, and even if it isn't, it certainly comes off that way. this can be a good thing, but for a smaller operation to compete with the McDonald's, Subways and Harvey's of the world, they have to focus on the little things. The three corporate examples I just gave are withing walking distance of Burrito Gringo, and in one case right next door. It's no longer a new business. It's been around for at least a year. In my humble opinion, if they are going to have long term success they must focus on their service and how long it takes to serve customers. read more

The bean paste really messed up my stomach. It just all tasted too weird for me. I guess too much was going on in one box. read more

Burrito Gringo - Mexican Near Me - Ottawa, Ontario

Amazing! Check this place out for sure! The homemade guacamole is so delicious ;))) all of the employees are really friendly, and they have a nice selection of various free hot sauces you can try. read more

Burrito Gringo - This place is awesome! - Mexican Near Me - Ottawa, Ontario

I was really impressed with this place. The food is delicious, and this place is fast food. The different types of salsa, the hand made food(nothing box like). I genuinely hope this place lasts a very long time in centertown. Also try the large coconut and chocolate chip cookies. Sooooo good. read more

The staff are very friendly and enthusiastic at this location. The burrito bowl was flavorful and the shell was fresh and crispy. Free parking lot allows a large group to also include Harvey's food if necessary. I had the chicken burrito. The chicken was well flavoured and I added guacamole for an extra dollar. read more

This review is for the location on Bronson Avenue but I've also been to the St.Laurent and Merivale locations and would say that the experience is very consistent. Very generous portions and really fresh ingredients. The guacamole is phenomenal and the staff is always very friendly. Although Burrito Gringo is technically "fast food" I find it a step up from many sit down mexican restaurants in Ottawa. Overall, I'm a very big fan. read more

This place is great, solid prices for huge portions on their burritos. Quick and friendly service and after quite a few visits I have not had any issues with consistency or freshness in ingredients. All of the meats they offer are quite good, although there is not much of a reason to get anything other than a burrito here (they don't offer much else). By the way their small burritos are enormous. read more

The staff here at the Bronson location were very nice and worked at a good pace considering how many people were there. There was one girl that, seemed like the manager, was very alert and well spoken. I had a problem with one of my wraps ripping open and they were just going to wrap it with another tortilla. I was so happy she came in and asked me if i wanted a new wrap. I didn't want to eat those extra carbs. I prob would have just took it. But Im happy she made it easy for me. Food was Great. IF i had one bad thing about the place is that the younger girl on the cash was a little slow. But no where is perfect. I will be back . read more

I am not generally a fan of Mexican food, but the burritos here are UNBELIEVABLE. I am not exaggerating when I say that they are huge, delicious, and full of everything you could possibly want. I would eat every meal here if I could afford it!!! read more

Stepped in to get out of the rain and was pleasantly surprised by the quesadilla. Staff were very helpful and friendly and the place was clean. I'd certainly recommend this place even if it is a wee bit off the beaten track, very much worth the detour. read more

I came here on Wednesday after the Raptor's game. We were starving and craving burritos. After searching for burrito places that were still open, we found that this one was the only one open until 11 PM, thank god - burrito craving satisfied! The place was a quaint little shop typical of a burrito restaurant and there were many people still inside ordering and eating even though they were just about to close for the night. We called at 10:45 asking if their food line was still open and told them to keep it open for us (they were nice and did). The food itself was good. It was late at night so I don't know how fresh everything was. The portions were very generous and it was a little difficult wrapping up my burrito in the end after I added all the toppings. I ordered a regular pollo chicken burrito, whole wheat wrap, black + pinto beans, and many many many toppings. The service was prompt and they didn't mind that I asked for more of some toppings. Definitely a nice late-night burrito joint! read more

Overall this place is hit or miss, sometimes the portions are generous and sometime they barely give you a scoop full of beans, rice, veggies. Also there have been times I was unable to get out of my car because there was someone already approaching me begging for change. read more

The burrito bowl was really tasty but it wasn't as warm as we wanted it to be. The server was not welcoming but did the job. The prices are reasonable for a quick burrito. read more

Burrito Gringo - Regular burrito bowl with carne asada steak - Mexican Near Me - Ottawa, Ontario

This is a fine eating establishment. From the exterior and the location one might confuse it with a franchise shop but this is not the case. The food is fresh, cooked on site and delicious. Portions are large and prices are reasonable. Staff is helpful and efficient. I'd happily give it ten of ten any day of the week. A small pork burrito with the home made guacamole added, a fresh coconut cookie and a fountain soda drink is the best meal you can get for the money. read more

The food was crusted over in the cambros in the burrito line, it looked like the beans and guac hadn't been stirred in an hour or more and there were big rotten black spots in the guac. The point of that Subway style line is to see how fresh things are, but that point got missed on this trip. The tables and dining room didn't look like they'd been cleaned all day, after two laps around the place looking for where to sit down I could see there wasn't a single clean table in the restaurant. This was maybe 3 PM, so it's not like the place was crowded. The service was slow, but friendly when they got to me. The meal itself, a large vegetarian burrito, tasted reheated and crusty. Guac, sour cream and cheese couldn't save it. I won't be going back. read more

I recently relocated to Ottawa from California and was really disappointed by the lack of Mexican restaurants. I first noticed Burrito Gringo driving past it, my husband and I decided to try it for dinner one evening. We absolutely loved it, the food was really good, The burritos were huge. I wasn't too impressed with the service though. read more

Hands down one of the best Mexican restaurants in Ottawa. The food is delicious, the portions are huge, and the value is good, they have all the toppings you'd expect, the restaurant is roomy and never crowded. I have absolutely no complaints and have never had a bad experience at any of their locations. read more

Been coming to this location for a while and was always impressed . This time i came back after a while to see the quality has gone down . I ordered a beef burrito bowl. He filled it with bean paste which ruin the taste of entire bowl. Secondly they gave only one tortilla instead of two. Thirdly no more DIY sauces on the counter just a sad bottle of horrible hot sauce . BG get your shit together . read more

Best burrito I've been to! Great portion for the price. Very fresh and very tasty. I recommend it to family, friends, and business contacts, that happen to pass by Ottawa. read more

I went there tonight (feb. 5th 2013) for the first time and will never go back. 1) First impression: The girl serving me was not likable at all. Not only did she had 0 energy but she really made it show that it annoyed her making my sandwich. Bad first impression, made me want to leave initially. Too bad because the gentleman working with her seemed very nice 2) The food did not look fresh. i) For the mix of veggies, it seemed that it was supposed to be a mix of pepper and onions but the girl serving me was not interested in getting more veggies. So I had an onion quesedillas. ii) As for meat, everything was precooked and tasted pretty bland. 3) The ambiance was ok but I ate as fast as I could and left ASAP. 4) For 2 quesedillas, it cost us 15$ no drink or anything else. I initially went there because it looked like a similar restaurant Mucho Burrito, which is amazing but don't be fooled by the looks of it. I was looking forward for a healthy & fresh meal but I should have eaten somewhere else. read more

OUTSTANDING PLACE! From the unique presentation of their foods (specifically the salad bowls), to the tasty foods and big portions, to the great prices. By far the best Mexican place I've ever been to! I loved the kind staff, and the delicious food. Be sure to check this place out!! read more