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    Burnsie Electric

    5.0 (1 review)
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    9 months ago

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    Light Source Electric - Burnt box

    Light Source Electric

    (9 reviews)

    This company did all the new electrical work in an apartment that was completely gutted about 31/2…read moreyears ago. For the past 2 years we ran an air conditioner window unit with no issues. There is a 20amp breaker in the box. This year the breaker tripped and there was an electrical burning smell. About 10 outlets stopped working. Everything was running on extension cords. I called Corey and told him what happened. He said to text him the next morning and he will come out and fix the problem. I called/texted over 12 times for 21/2 weeks with not one response! We had another electrician come to fix the problem. When he figured out which outlet it was he took the box out to find it burnt in several spots, the wires were burnt as well as the caps etc. Also the box was held in place with 2 inch screws which the electrician said was not safe. Corey's son did the work on this job. His work is subpar, dangerous and reckless! The electrician said we were very lucky that there was not a fire. Now I am wondering what the other outlets look like. I sent Corey the pictures I have below and told him what was going on and crickets! This is no way to run a business. Most of our outlets are in crooked and the outlet on the island stopped working and also had to be repaired.

    I haven't had a need for an electrical contractor yet but when I do I will Call Light Source. I…read morejust moved into my home in Somerdale, NJ and today, April 13, 2020, I get a ring at my door. A guy tells me that a branch had fallen from a tree and my phone wire had fallen. He then gets a ladder from his truck and secures the wire back to the house. I offered compensation for his efforts but he refused. Just goes to remind us all that there are good people everywhere. Thank you Light Source for hiring people with character.

    McAllister

    McAllister

    (6 reviews)

    Full disclosure, I wanted to give 4.5 instead of 5, because they are expensive, BUT, so is everyone…read moreelse, AND they did right by me in my instance, so I went with 5 instead of 4. I was having an issue with my zoned HVAC. My dampers NEVER closed, and no matter what the temperature was in one zone, if the other called for AC/heat, the other zone got it as well. This led to my upstairs being like 6/7 degrees different than the downstairs, and a horribly inefficient HVAC system running non stop. I'm pretty handy, and did all of MY DIY troubleshooting, and narrowed it down to a board issue, but since I couldn't figure it out, I called in the big guns. I was a little annoyed when I first called McCallisters, because the receptionist seemed absolutely hellbent on getting my payment info before scheduling me, but I'll get to that in a minute. Eventually, they sent out a tech, Kadim, that came to take a look. Kadim showed up, and despite spending a GOOD amount of time with my system, he couldn't figure out what was wrong. BUT, he came to the same hypothesis that I did, suggesting it was a board issue. He even stated that he wasn't SURE, and therefore didn't want to tell me anything conclusive, which I appreciated. He told me that Joe, the service manager, would reach out to me soon, after they discussed the issue and looked at the pictures Kadim took. About that payment stuff; I got a call from Joe, who informed me that they were going to send out another tech with a little more zoned HVAC experience, and also verified that they didn't charge me for the diagnostic the first time, since they never actually diagnosed the problem. Again, a good, honest business practice. SO, today: second tech shows up (Dave), does some diagnostic, and verifies that it IS a board issue, but that the board isn't bad, just had one wire incorrect! He had me test the system, and I finally got to see the zone 1 dampers close! Not only does it fix the issue, and will start saving me money by not having the AC run constantly, but I didn't have to buy a new board and pay the labor to have it all installed. The full cost was more than I would have liked for a diagnostic, and to move one wire, but it fixed the issue, and actually saved me money in the long run. So I'll chalk it up as just the cost of being a homeowner. Either way, I'm super happy with how the whole situation with McCallisters played out. They were quick, (both visits/phone calls etc, took place over like 4 business days), extremely polite and professional, and thorough.

    The owner (s) of this company are considerate and accommodating, and I appreciate their genuine…read morecander.

    Burnsie Electric - electricians - Updated May 2026

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