We were familiar with the owner Marc even before he left another shop to open up his own place and, though I should probably clam up (they're busy as it is), I must confess we have found him to be straightforward, knowledgeable, and dedicated to quality above all. Our beloved Vanagon Westfalia is currently there for a new paint job and a bit of rust repair. It's no cheap Maaco quickie job, but that's not what we were looking for. We fully trust them with our baby and we can't wait to see her new look! read more

I had a great experience working with Jeff. He went above and beyond to navigate the work on our car, and get us in quickly during a super congested season. We had several issues with insurance along the way, that would have been so much worse if I didn't 100% trust that my car was in good hands. 4 stars because towards the end we were given delayed estimates for when the car would be done (it was in the shop for 2.5 months). But the work was impeccable. It felt like we got a new car. read more

I was in Portland this last weekend on a visit and had the misfortune of getting in an accident. I was so lucky I came across Burnside Collision. I was greeted by a courteous staff that really understood the stress and emotions I was going through. They were really nice and made me feel a lot better about the whole event. They gave me a clear and thorough estimate at a very honest price. I was amazed at the quick turnaround. I had my car fixed and ready to go by the end of my trip. I believe I spoke to a man named Mark and he was great. If you are ever in need of body work, I highly recommend these guys. It's comforting to know that there are still businesses out there that are honest, hard-working, and deliver superior service. read more

Quality repairs and quality team with Jeff and Marc. I chose them based on their 5 star reviews and they didn't disappoint. The reviews can be trusted! read more

Been to this shop a number of times and its always a good experience. Marc was able to salvage my car from a state that another shop told me was "totaled". Cut to two years later and I'm still driving that car everyday. Fixed it for around 600. Been back a handful of times for small fixes and everytime I feel treated with respect and am given extremely reasonable prices. Would recommend these guys to anyone read more

Dropped my car off this morning for a door that had been jammed shut/locked and Burnside Collision was able to get me back on the road by 4pm (with a detailed inside and maybe tightened the brakes?) Jeff is super knowledgeable and kind, completely trusted his shop to fix the problem and charge fairly. I am recommending their shop to everyone! A friend called asking about an electrical issue and he referred her to a few different places. read more

I live nearby and took my car here out of convenience after being rear ended. The mechanics were super helpful and took my car in about 5 mins before closing on a Friday - bonus points! The car was in the shop for about 5 business days and it looks AMAZING! Jeff called me with updates and was thorough and transparent throughout the process. Hopefully never have to go back, but would recommend to anyone who has been in a accident and needs repairs. Thanks! read more

I came in to get my window cover replaced and George was very thorough in finding the cheapest solution for me and was very kind and accommodating with getting the work done quickly. He was an absolute pleasure to deal with. Hopefully, I won't have to come back in again for future work but if I do, I know I will be well taken care of. read more

Marc is the MAN with the PLAN. He worked on my car last winter and saved me close to 1k!! He ALWAYS broke down the costs and provided the reasons for each (or whatever you wanted to ask him), even went out of his way to pick up a used bumper to save me costs. You can tell he's in the business because he loves what he does and isn't there to rip people off or make a fortune out of others. We recently had another fender bender (thanks to my out of town friend) but he offered to polish it up for free to see if it would remove any minor scratches and move forward from there...UNBELIEVABLE. It looked almost brand spanking new when we picked it up and we can't ever show how grateful we are to find this gem. His team is amazingly fast at what they do and treats everyone with high respect, not to mention how knowledgeable they are as well. Can't thank him and his team enough. We'll definitely be loyal customers whenever we need our cars repaired. PS They love beer ;) read more

I took my Toyota Tundra to this shop, following a hit-and-run which ripped off the corner of my right front bumper, and scratched up the front of my truck. Not only did they flawlessly repair this damage; I was so impressed with their work that I had them repair my tailgate as well, which had some pre-existing damages from a previous owner. I could not even believe how well they did on the tailgate. It looks brand new, and it was seriously smashed up. The latch was not working, and it looked like crap. My truck has NEVER looked this good. Excellent painting, excellent body work, friendly and honest staff. I cannot say enough good things about this shop. I highly recommend. It's hard to find honest auto care professionals, and I feel my search is now over. read more

I came with my BMW Z4, Those guys was so honest with me. didn't really use their service for repair but as a customer, this place have the best customer service I ever had. thank you! read more

I got rear ended & knew nothing about getting my car fixed. I decided to call Burnside Collision based on their great reviews online. I called & was greeted by Jeff! He was understanding & very helpful. All the communication about my car was through Jeff but absolutely everyone I encountered here was helpful and extremely nice. They had my car fixed in a week! read more

I came here because of the reviews and now I am happy to be that pleased customer who leaves a 5 star review after receiving service that exceeded my expectations. I was given a quote that was very affordable and they worked with me to keep the cost low since I paid out of pocket. They fixed my car door so fast that I had them replace the windshield as well. My car looks fresh off the lot. Get your car fixed here! read more

Comparison-shopped and selected Burnside Collision because of price quote and positive Yelp reviews. Am happy to report it was a good choice. Repairs done right, on time, with inside (even trunk) and outside clean as a whistle as a bonus. Personable staff as well. Feeling nothing but positive and definitely recommend. read more

My husband and I have a few vehicles that from time to time need repairs that my husband can't do himself, not from lack of knowledge (he's a certified mechanic) its because we don't have the space or though its rare that he doesn't have the tools needed. After a little research and recommendations we were considering Burnside Collision until today.....see our truck was needing a few repairs since she was not running very well. We were headed over to a friends to work on the truck, and our friend just so happens to live just a couple blocks from the shop. We didn't make it to our friends before the truck starting spitting and trying to die so before we were left dead in the road we pulled into the nearest parking lot just across the street from Burnside Collision. We were just planning a making a quick repair just so it would make it up the street then we would finish there. After about 15 mins my husband and I noticed a person leaning on a car at the shop watching us for about 5 mins. My husband got fed up with being stared at and asked if there was a problem, and if so they needed to come say something not just stare. After about a 2 mins stand off my husband went back to finish what he was doing and the person staying in the same spot yelled for someone else. A guy walked over to the person that was staring at us the talked and looked over at us talked some more and a few mins later the person staring started to cross the street at the same time she informed us that it was part of the shops property and wanted to know what was going on. My husband replied that he was just fixing an issue with our truck and that we would be gone in just a min. She glared and stood are the edge of the parking lot we were in for another min before saying that we needed to finish up and go unless there was something they could help with. My husband no thank you he had it. She again stood there staring until my husband started packing up his tools then she walked back across the street and the guy she was talking to before stood in front of the shop watching the entire time this was going on. Then while my husband got all his stuff gathered the two stood across the street giving us dirty looks and making snide comments and laughing. So my husband decided to not go to our friends but instead parked in the closest parking spot that was not their space and finish his repairs. The two from before continued to stand and watch the whole time still laughing and making comments to each other but they made sure anything they said about us we heard by anyone and everyone in the area. I had heard good things about this place but after today and the employee's being rude and condescending simply because we had no where else but there parking lot at the time and not wanting to be charged for something my husband could do just fine himself doesn't warrant that kind of attitude. Maybe the girls tone ( i think it was a girl, but butch) would have been different had they been able to make some money from situation. I think ill be going back to do more research to find another shop I don't think I want the drama and judging treatment in my life. sorry but you lost our business. read more

Burnside Collision did a great job repairing the bumper and quarter panel on our little Scion xB. I would recommend them without hesitation! Thank you very much for the quality repairs! read more

Last year Burnside Collision repaired/replaced my front bumper and the side of my Honda Fit. They did an excellent job and in just a few days, all within the time frame they told me (Monday to Thursday). Just a few months ago, I was involved in a minor collision and I let the AAA guy convince me to take the car to another collision repair shop. I have had nothing but problems with that business; they did a poor job and I've had to go back numerous times and it is still in a state of disrepair, though they collected my money and my insurance company's money. I took my car back to Burnside Collision and they took the time to go through everything with me and show me what was definitely substandard (some I'd already known about). They were professional and honest and I appreciate that about them. I'm hoping that my insurance company will approve my car being repaired--again--at Burnside Collision (once we collect our money back from this other place)!. Thank you Burnside Collision. read more

I AM ABSOLUTELY HAPPY and very satisfied with my car. I dont usually write a review but I think this is A MUST so people can be aware how dedicated they are especially JEFF.. very professional and kind. He will help you and not to worry for anythinh.. and again Lots of THANK YOU Jeff... YOU ARE ABSOLUTELY AWESOME!!!! -Gelmar read more

Accomodating, fast, efficient, friendly, responsive, quality work----Can't say enough positive about this business.

I am a repeat customer and I couldn't recommend these guys enough. I had a water intrusion issue with my landcruiser that required the fenders to be removed and body seams resealed. The windshield gasket also leaked after it was incorrectly set by another windshield crew. Long story short, Marc set the windshield correctly when literally no one in town wanted to touch it (they are notorious leakers), pulled the fenders and sealed the seams, and found a couple other leaks that he took care of pro bono! These guys are do great work, are professional, honest and have amazing customer service. So glad to have a truck that doesn't leak anymore! read more

Nice personnel from the estimator to the body repair workers. Excellent on-time service and workmanship on my truck tail gate. Hopefully won't need to but I would use Burnside Collision for any bodywork I'll need in the future. Thanks nice doing business with a shop who cares. read more

I've always known exactly who to go to for auto body work, I grew up with a dad who was very well known in the business for his artistic abilities in painting and meticulous finishing skills. He had some pretty impressive clients in the racing world and was sought after and considered a master at his craft. Recently, when my Honda Element was hit in the rear I called an old friend of my dad's who told me to try Mark at Burnside Collision, so I did. It was awkward trying someone new but the location was convenient and after meeting him I thought it was worth a shot. He was professional, he answered all of my questions without making me feel like an idiot, and he seemed trustworthy. Once he got started he took care of everything. He dealt with the insurance company and the rental car company and was a great communicator through the whole process. My car looks great, his finishing skills are sharp, he polished it up inside and out, making it look much better than it has in years! I've had several compliments already and it's been a great experience! read more

Marc is the man. He is an authentic person to work with and has really good service. I was mesmerized after seeing the finishing project. He really is the da Vinci of auto paint and body repair. Thanks again Marc and keep up the good work! read more

Marc was a joy to work with. He and his crew are hard workers and were perfectionists in getting our car back to where it was before the crash. They communicated beautifully 1-2 times a week to keep us informed on the status of the job, and worked well with our insurance company. We would definitely work with them again! read more

Mark and Jeff were great to work with. The repair work was excellent and though the repair took longer than anticipated (due largely to finding a body part), they took care of extending my rental. Overall a great experience. read more

Jeff was both extremely professional and accommodating when I took my jeep in for a new bumper. He made it easy to schedule, easy to deal with the payments, and provided professional service without seeming like a big corporate body shop. I would have no issue referring friends and family. read more

I cannot express how good the customer service is here. You know exactly what you're getting with Marc. He goes out of his way to make things work for you. Jeff does too! They are competent, honest, and great to work with. read more

Had a great experience with Burnside Collision. Was able to get my car in the day after calling for availability (every other body shop was at least a month out on scheduling). They worked directly with my insurance and kept me updated through the whole process. They even filled my airs with tire since my tire pressure sensor was going off. Very happy with the results - my 2015 jeep looks like nothing ever happened to it. read more