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    Burns Mark A MD

    3.0 (2 reviews)

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    Batenburg Caroline MD - Clean lobby

    Batenburg Caroline MD

    3.0(2 reviews)
    0.1 mi

    This place is great- I see Dr Burns and he is kind and more caring that most psychiatrists. Doesn't…read morejust prescribe and go- he wants to hear how things are, why you're feeling the way you are and what you can do to maybe help change things. The one thing I do not like is they do not accept insurance. You pay out of pocket, and unfortunately my insurance only puts it towards my out of pocket (gotta love American healthcare). Besides this super pricey visit 2x a year, it helps. Unfortunately not everyone has the means, but I do love Dr Burns.

    Batenburg had been recommended to me and I waited to get my child in to see her for three months…read more As a result of our second visit, she called CPS to report me as a neglectful parent. Batenburg has had my child on her schedule for 5 months without even reaching out to my child's therapist of three years to gain background information. Completely unprepared and unprofessional. She took information that I volunteered to her and used it against me, as well as readily taking my $700 for those initial two visits. I am a single mother dealing with a child with serious trauma for three years. I have gotten her the absolute best help I knew to get with professionals helping me make the hard decisions. This woman took maybe 20 minutes total in these two sessions to talk with me about my child. Her job is to gather as much information and history from the other professionals working with our children, then make educated decisions and recommendations for care. Batenburg has had no time, and taken no measures to truly understand the depth of our situation and when she said, "I think I will have to file with CPS for neglect", I was dumbfounded. She then quickly ushered my child and I out of her office. This is the first Google review I have ever left but I want to share this information with any other parents who have been in the trenches with a child, trying their best to keep that child alive. Batenburg is not the psychiatrist to trust. I cannot begin to express the extent of my feelings of frustration and betrayal. Is there a credible child psychiatrist in Central TX???

    Burns Mark A MD - psychiatrists - Updated May 2026

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