Our AC stopped working the day we went out of town, so while my mom was there, Philip stopped by to…read moretake a look. He called and directed me to another HVAC company that was better suited to work on my specific system. I appreciated his honesty so much!!

These gentlemen are great. They have reasonable pricing and very quick service. I thought my…read moreoutside unit had gone out, and thank goodness it was in the spring, but that weekend the weather was very cool for the month. I called and he came over within 30 minutes. Within 30 minutes they had found and fixed the problem. They even did some extra work and I was not charged. I will always contact this company for my HVAC needs.

I've done business with James Lane Air Conditioning and Plumbing for 40 years including major…read morerepair or replacement of air conditioning, furnace, and water heaters as well as several lesser items. They also found and repaired a major slab leak for me several years ago. I've always found them to be courteous, prompt, we'll qualified, and honest. Glenn Beavers

Complaint: I needed…read moreto replace the thermostat in my home. I called James Lane and made an appointment to have the work and for James Lane to supply the thermostat. I explained that I wanted a simply non-programable Honeywell thermostat. On Oct 27, 2026, a James Lane tech arrived, removed the existing thermostat and installed a new thermostat in one hour work time. James Lane provided the thermostat, a Honeywell Focus Pro N100 model. I was charged $348.45 for the thermostat and $105.00 for the service call. I did not question the charge with the tech. The next day I researched the price of the thermostat on Lowe's web site and found the retail cost of $34.00. On 29 Oct 2026, I went to the offices of James Lane to complain about the what I believed to be an overcharge for the thermostat and service provided. I spoke to Laura Henderson, Service Administration Supervisor. She took my information to her office while I waited in the lobby. After a short wait, Ms Henderson returned and offered to refund the $105.00 service charge and claimed that the $348.45 charge for the thermostat represented the correct charge for providing the thermostat and one hour installation time. I believe that is a huge over charge. Given a customer charge of $100 for the thermostat and $140 charge for one hour labor, I believe a more correct charge would be $240 and that is what I am requesting.

We received a home warranty when we purchased our house. About a week after moving in we started…read morehaving A/C issues. They were able to diagnose the issue quickly and even followed up to make sure we were happy. I was pleasantly surprised and would call them again if the need arises.

I had a leak going from my A/C unit into my drip pan and called my Home Warranty company. The…read morewarranty company sent out Shannon from Prestige Heating & Air. He immediately knew the problem as soon as I told him the symptoms and he quickly fixed the situation. NOTE: I recently heard that some HVAC companies offer a service plan and decided to questioned Shannon about it. He explained what services he offers and the price. He did this without pressuring me to buy it. I've had my fair share of experiences with HVAC technicians.....this was the first time that it didn't cost me over $500 for a repair. Thank you for your honesty and quick work. I would recommend Prestige to anyone in need of HVAC services because I know who I'm calling when I have my next HVAC issue.

Absolutely the best quickest HVAC team to meet! My service…read morecall was quick and Landon was super nice, kindly explained the issue. Anyone who needs immediate and professional service, call these fellas, I am deeply grateful for their help.

Raul and his staff are always amazing and professional. We will be using them for all future needs…read more Their prices are very fair for the quality of work received.

They provided excellent service they got here early in the morning removed old unit and installed a…read more5 Ton Rheem Energy efficient central air. Their prices are very reasonable nothing but exceptional work overall a great experience with Trinity. Highly recommend for anyone that needs an upgrade or new instalation.

I needed a Mitsubishi mini-split installed and a friend told me that Trinity carries that brand so…read moreI called them. I did have to wait 2 weeks for a scheduled install. but when they came out I was very pleased with the service. the install was VERY professional above my expectations and the value was great . I did not know how good of value i got till I used another HVAC installer on a different install at another location at the price of the competitor was 3 times as much and the finished install was not as clean looking as Trinity Air Conditioning. So, other than the wait time for them to come out - they are excellent!!

We were on our way into town for the weekend only to discover that the a/c wasn't cooling and it…read morewas 95 degrees inside! It was after hours, but when I called, I got an answer right away. The gentleman relayed our address and info to the tech, and he was waiting for us when we got there. He figured out the problem right away, replaced a motor and another part, and we were back in business. It wasn't cheap, but no one would be on a weekend. The service was great and so far, everything has held up fine. I'd use this company again.

Both of my heating units quit working in the middle of the night during 8 degree weather. I was…read moreable to leave a message with the 24 hr emergency line & the friendly receptionist, Josie, called me first thing this morning. She was able to get technicians to my house right away to have my heat restored. The technicians at Absolute Comfort were friendly, knowledgeable & I will definitely be using them in the future. A++++!

A couple of his guys installed a whole house Trane heat and air system for us today. They were…read moreAWESOME!!! When they got to our home this morning, they looked at the location they were going to be working in and immediately got a tarp to put down over the carpet. While one worked outside to replace the outside unit the other worked inside taking out and replacing the inside unit. They worked to get our system installed quickly but efficiently. They cleaned up after them selves when finished. They programed our new thermostat, showed us how to run it and even where the new filters will go. After all their helpfulness and politeness the biggest thing for me was they did not take personal calls while on my time. They gave me their 100% attention the whole time they were here. It was great. I would highly recommend them for any heat and air needs you may have. Great experience. Thank you so much Terry & David. We really appreciate you.

I've called Ellett before to repair the HVAC on a rental property, so when our home unit was…read moreleaking I called them. They had a technician out within half an hour. The tech that came out was very friendly and polite, and did a good job explaining exactly what my problem was. I will definitely call Ellett next time.

1 star ELLETT Air…read moreConditioning and Heating quoted me $2,051 installed to replace the blower motor and electronics on my heat pump, which is over 16 years old. They never offered me a rebuilt option. With more than 30 years as an industrial mechanic, I know a properly rebuilt motor can be a practical choice for aging equipment. I bought a rebuilt replacement for $499, including shipping and tax, with a two-year warranty. I installed it myself in one hour--and I'm over 70. Their quote included installation, while I supplied my own labor, but that still left a $1,552 difference. Customers deserve to hear about economical repair options, especially on equipment this old. People read reviews when deciding whom to hire. If sharing my experience helps even one or two people choose another company, then the $140 they charged me for the service call will have been money well spent.

These guys came out in a timely fashion, with an A/C emergency in the summer. Did a great job!…read moreWould highly recommend these folks.

I called Dalorem have a yearly cleaning done on my AC unit on 6/30/2025. I used them because they…read moredid a warranty repair in October of 24 and provided good service at that call. However, at this time was different, calling and scheduling with Dan was easy and they sent someone that day. When the technician arrived, I explained I still had a home warranty and only needed the cleaning service done. Any repairs will be done through the warranty as I suspected the compressor may be going out. When the cleaning was over The technician said he thought the compressor was also going out and he replaced the capacitor at a fee of $150. To me this was unacceptable since I told him not to replace anything and we would cover it with the warranty. The technician told me to call the warranty company and have them send the paperwork so they could bid the job for the compressor. I called Dan to make sure that they were able to do that and that he could send the estimate over. He told me get to it that day. I called two days(Wednesday) later because the warranty company had still not received the estimate told me he had been on an install job all day and it that night. I contacted the warranty company the following Monday to see if they had heard from them at all. The warranty company said they had not and I asked them to reach out to other technicians they had. I wish they had been upfront and not wanting to do the warranty work and not have wasted a week waiting on them to provide the estimate. I also wish they had not replaced any parts as the recommendation was a brand new unit. So I now have a $150 capacitor that will be trashed with the unit when it's replaced this week.