1. Prestige Heating & Air Conditioning

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Holliday, TX

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Prestige Heating & Air Conditioning

5.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Dalorem Heating & Air

Dalorem Heating & Air

(8 reviews)

These guys came out in a timely fashion, with an A/C emergency in the summer. Did a great job!…read moreWould highly recommend these folks.

I called Dalorem have a yearly cleaning done on my AC unit on 6/30/2025. I used them because they…read moredid a warranty repair in October of 24 and provided good service at that call. However, at this time was different, calling and scheduling with Dan was easy and they sent someone that day. When the technician arrived, I explained I still had a home warranty and only needed the cleaning service done. Any repairs will be done through the warranty as I suspected the compressor may be going out. When the cleaning was over The technician said he thought the compressor was also going out and he replaced the capacitor at a fee of $150. To me this was unacceptable since I told him not to replace anything and we would cover it with the warranty. The technician told me to call the warranty company and have them send the paperwork so they could bid the job for the compressor. I called Dan to make sure that they were able to do that and that he could send the estimate over. He told me get to it that day. I called two days(Wednesday) later because the warranty company had still not received the estimate told me he had been on an install job all day and it that night. I contacted the warranty company the following Monday to see if they had heard from them at all. The warranty company said they had not and I asked them to reach out to other technicians they had. I wish they had been upfront and not wanting to do the warranty work and not have wasted a week waiting on them to provide the estimate. I also wish they had not replaced any parts as the recommendation was a brand new unit. So I now have a $150 capacitor that will be trashed with the unit when it's replaced this week.

Prestige Heating & Air Conditioning - hvac - Updated October 2026

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