We were on our way into town for the weekend only to discover that the a/c wasn't cooling and it…read morewas 95 degrees inside! It was after hours, but when I called, I got an answer right away. The gentleman relayed our address and info to the tech, and he was waiting for us when we got there. He figured out the problem right away, replaced a motor and another part, and we were back in business. It wasn't cheap, but no one would be on a weekend. The service was great and so far, everything has held up fine. I'd use this company again.

Both of my heating units quit working in the middle of the night during 8 degree weather. I was…read moreable to leave a message with the 24 hr emergency line & the friendly receptionist, Josie, called me first thing this morning. She was able to get technicians to my house right away to have my heat restored. The technicians at Absolute Comfort were friendly, knowledgeable & I will definitely be using them in the future. A++++!

Quick response, honest service, and a professional attitude. Called for my AC unit going out and…read morethey had someone out the next day

Have used them only with a home warranty company. Nice people and did Quality work. On time…read moreProfessionals

Our air conditioner went out on a Wednesday night. We texted the owner that night for him to come…read moreThursday morning. Yep, sure enough we needed a new unit. He told us that he would be here at our house on Monday morning at 8:00 with three employees. He kept his word, and our house was cool in just a few hours after installing it! We highly recommend Veitenheimer Air Conditioning and Heating!

My A/C went out today so I called this company to fix it. Rick stopped by and had it fixed in about…read morean hour. My wife and I were very pleased. We've used them before and they always treated us right. They do excellent work for a fair price. I recommend them to anyone who needs reputable service. You can count on them. They are a top notch company.

I've done business with James Lane Air Conditioning and Plumbing for 40 years including major…read morerepair or replacement of air conditioning, furnace, and water heaters as well as several lesser items. They also found and repaired a major slab leak for me several years ago. I've always found them to be courteous, prompt, we'll qualified, and honest. Glenn Beavers

Complaint: I needed…read moreto replace the thermostat in my home. I called James Lane and made an appointment to have the work and for James Lane to supply the thermostat. I explained that I wanted a simply non-programable Honeywell thermostat. On Oct 27, 2026, a James Lane tech arrived, removed the existing thermostat and installed a new thermostat in one hour work time. James Lane provided the thermostat, a Honeywell Focus Pro N100 model. I was charged $348.45 for the thermostat and $105.00 for the service call. I did not question the charge with the tech. The next day I researched the price of the thermostat on Lowe's web site and found the retail cost of $34.00. On 29 Oct 2026, I went to the offices of James Lane to complain about the what I believed to be an overcharge for the thermostat and service provided. I spoke to Laura Henderson, Service Administration Supervisor. She took my information to her office while I waited in the lobby. After a short wait, Ms Henderson returned and offered to refund the $105.00 service charge and claimed that the $348.45 charge for the thermostat represented the correct charge for providing the thermostat and one hour installation time. I believe that is a huge over charge. Given a customer charge of $100 for the thermostat and $140 charge for one hour labor, I believe a more correct charge would be $240 and that is what I am requesting.

Absolutely outstanding! I could not ask for better service. The technicians went above and beyond…read more I would recommend this company to anyone!

Sean was super responsive. This company was able to work me in at the end of the day. He called…read morewhen he got delayed and kept me up to date on arrival time. He was able to get it fixed within an half hour of arrival and educated me on what to keep an eye out for. The price was very fair for the service and time. I'd recommend them for sure!

They provided excellent service they got here early in the morning removed old unit and installed a…read more5 Ton Rheem Energy efficient central air. Their prices are very reasonable nothing but exceptional work overall a great experience with Trinity. Highly recommend for anyone that needs an upgrade or new instalation.

I needed a Mitsubishi mini-split installed and a friend told me that Trinity carries that brand so…read moreI called them. I did have to wait 2 weeks for a scheduled install. but when they came out I was very pleased with the service. the install was VERY professional above my expectations and the value was great . I did not know how good of value i got till I used another HVAC installer on a different install at another location at the price of the competitor was 3 times as much and the finished install was not as clean looking as Trinity Air Conditioning. So, other than the wait time for them to come out - they are excellent!!

We've had a few issues since moving to Burkburnett and Mike Graham has been extremely helpful each…read moretime. I've read the numerous bad reviews, but I haven't experienced any of them. I believe there is a new management team, but don't know for certain. Every time we've had something come up, Mike Graham's team has been very involved with getting the repairs done. They send a photo/text of your technician and the technician will usually call to tell you the approximate time they will be at your house. Some of our experiences since being here are A water heater that needed to be replaced. It was about 15 years old. Fast forward 1 year that same water heater malfunctioned and Mike Graham's team quickly came out and replaced it free of charge and with no service fee. Our HVAC system was about 20 years old and went out. Chris was extremely helpful and available even after normal hours. He provided me with several options that we could do to get the HVAC system back online. With each option, he gave me the pros and cons. I didn't feel any pressure from him. He let me and my family take our time with a repair that comes with a huge price tag. While we were making our decision, Chris had his team drop off 2 home AC units to keep the house cool. The AC units kept our kids and our bedroom cool. We had a water softener put in recently and we've noticed the water has been leaking over the top of the unit. They replaced the drainage system today so we will see how it does with the new improvements. Chuck was really involved and explained the whole process to me. They let me know they don't paint or texture the wall, but that's a minor inconvenience in the garage. Overall, I have been impressed with Mike Graham's service and I'll continue to call them for my plumbing needs.

During an extremely difficult period following my father's death, I was traveling from Houston to…read moreWichita Falls to deal with a home that had been left in serious disrepair after a family member remained in the property without authorization. I was physically and emotionally exhausted and needed to make urgent decisions regarding the home, including replacing the air conditioning system. I contacted Mike Graham and paid approximately $5,600 for an air conditioning unit. After the installation, I learned that two other companies would have charged substantially less for comparable work. When I raised concerns about the pricing, I requested either reimbursement for the apparent overcharge or removal of the unit with a full refund. The company agreed to remove the unit. However, after signing paperwork during that stressful time, I later realized that instead of receiving a full refund for the removed unit, I was refunded only the approximate difference between what I had paid and what other companies reportedly would have charged, resulting in an approximate loss of $4,000. This experience was financially upsetting and especially difficult given the circumstances under which I was making urgent decisions while grieving my father's death and managing a distressed property from another city.

I've called Ellett before to repair the HVAC on a rental property, so when our home unit was…read moreleaking I called them. They had a technician out within half an hour. The tech that came out was very friendly and polite, and did a good job explaining exactly what my problem was. I will definitely call Ellett next time.

1 star ELLETT Air…read moreConditioning and Heating quoted me $2,051 installed to replace the blower motor and electronics on my heat pump, which is over 16 years old. They never offered me a rebuilt option. With more than 30 years as an industrial mechanic, I know a properly rebuilt motor can be a practical choice for aging equipment. I bought a rebuilt replacement for $499, including shipping and tax, with a two-year warranty. I installed it myself in one hour--and I'm over 70. Their quote included installation, while I supplied my own labor, but that still left a $1,552 difference. Customers deserve to hear about economical repair options, especially on equipment this old. People read reviews when deciding whom to hire. If sharing my experience helps even one or two people choose another company, then the $140 they charged me for the service call will have been money well spent.