I'm glad to have spotted Classic's newer location in what had been part of the old Bierce Hardware…read morestore on Southeast Avenue. Working with owner Ron Call was a real pleasure, and we felt no pressure at all to "buy today." It turned out that his prices were reasonable and it was clear that he cares about quality work. We chose to pay a bit extra to have them move all furniture... Well worth it! We found carpeting for the family room and upper hallway, as well as a bedroom. It all looks great, and the installation of a complex patterned carpet was done expertly. We ran into one snag that was NOT the fault of Classic, but the manner in which Ron and his installer, Sean, handled it showed real integrity. Here's what happened: When Sean began the installation of the LVT for the kitchen flooring, he saw some slight scuffs in the finish (I might not have noticed them for months or years). The other boxes had the same problem. Owner Ron immediately ordered new product, but there were similar flaws. Ron asked the manufacturer to find perfect examples of what we needed, but no luck- it turned out to be a manufacturing flaw. Fortunately, he helped us find something similar from another manufacturer. The flooring was finally installed, and it's really elegant. My point is this- installer Sean and owner Ron wanted nothing less than perfection in the product we were buying. Trust me, they could easily have let it slide, and a lesser business might have done so. However, Classic really had our back and did everything possible to help us get the quality look we wanted. The flooring in the kitchen and all the new carpeting look spectacular. It's easy to leave a great review when everything falls into place perfectly. Sometimes, though, the true hallmark of a good business is how they handle things when something goes awry. Despite an issue that wasn't their fault, Classic Carpet took great care of us, and I highly recommend them.

We used classic carpet because we needed carpeting throughout our whole new condo they came out on…read moretime there people were very efficient they did a really nice job and we would recommend them to anyone

We had a great experience with Floor Coverings International - Cleveland South. We selected our…read moreflooring in the showroom with sales representative John, who was professional, knowledgeable, and excellent to work with. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding -- Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and made sure the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without hesitation.

This company has done 3 different jobs for me and I've never had a more efficient, great value, and…read morehelpful company in my home. John is incredible and a great listener. He's super knowledgeable about this trade and helped me figure out what I needed on each project. He was very patient with me. I would recommend this place to anyone.

Fantastic experience. Jerry was our salesman and was awesome. Made us feel very comfortable, wasn't…read morepushy at all. But there when you needed him. Felt like a family member selling to us. My kind of salesman. Very knowledgeable. And the install was great. We've bought from Empire twice and this was a whole new, better experience. So professional. Love our carpet.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

We had Zarles hardwood flooring come out to re finish our floors from the 60's and couldn't be…read morehappier!! Communication was a 10/10 and brian was very pleasant to work with. Definitely recommend!!

Brian did an outstanding job saving an old floor covered in years of stain and paint. It went from…read morelooking shabby to amazing. We worked together to pick a stain color and now I get compliments the first time sometimes sees it. If you have hardwood floors and think the floors cannot be salvaged you must have Brian come out to see and offer his professional opinion. I am beyond pleased.

Dan was very helpful in swapping out bathroom tile that I purchased months ago. He advised what…read moretile should go with my shower walls. I'm still on the fence if its goes with the bathroom. I will have to wait and see if it grows on me. Thanks Dan for all your help.

Dan was very helpful in a multitude of realms; picking the floor, installing tips, delivery, and…read morepurchase recommendations. Buy local, you get better service and quality assurance. I made the mistake of buying a large batch of tile from a big company, and all the tile was bowed.

Klassic Floors refinished a 712 sq ft area for $10.29 per square ft., not a good value. The floor…read morerefinishing experience resulted in additional expense and inconvenience to repair my antique front door. The floor looks nice but not worth the price or hassle with the crew.

Last year we decided to renovate our kitchen and get rid of a large amount of our carpeting and…read morehave hardwood floors installed. Our neighbors had a great deal of success with Klassic Flooring. After consulting with Sue from Klassic Flooring we knew we had made the right choice. Our new hardwood floors are beautiful and more importantly my wife who is very particular is extremely happy with the results. The Klassic Floor workers are professional, courteous, respectful and fastidious. We were so pleased with their workmanship that just last week we made the decision to replace more of our carpeting with hardwood floors. Again the results were amazing. Great job.

I had carpeting in stalled but the Installer botched The job and then told me that I could repair…read moreit. When I informed the sales lady she told me she would send out a repair man to fix it but that I would have to pay for it. Did not make sense since none of that was my fault. When I tried to talk to the owner he was very rude and inattentive. Neither the owner or sales lady offered an apology for what I went through. I would not recommend their services at all.

We are repeat customers. Northport not only sells quality flooring, but their customer service is…read morebeyond expectations, and their installers are friendly, proficient, and professional. I highly recommend them.

Coming from someone who has used and worked with Floorz over a dozen times, Kim K is an absolute…read moreidiot. You can't rate a company based on a driver who "cut you off." You haven't even done business with this company. It's fair to say that we've all been in a hurry before, and tried to speed up to get in another lane. Kim K is just one of those people who can never do wrong, but God forbid anyone step out of line around her. You can't rate a company that you've never done business with. And yes, I've done business with Floorz many times... Brian is a fantastic businessman who always puts the customer first. That's why he's go-to flooring company for many of the premier custom home builders in the area. Don't listen to idiots who have no real experience with the company.

Starts off great with an engaging and welcoming "sales" associate and manager…read more Overpromising. Spend over $30k+ and think they would actually care and attempt to make it right. Difficult to get responses and answers and still waiting. Beware.

Quality Carpet and Flooring has been around as long as I have lived here which is about 20 years. I…read morehad them make a carpet runner for my wooden stairs and they were able to use the leftover pieces to make custom rug runners. Recently I was looking for luxury vinyl plank that is waterproof. I have gone from place to place all over the area and their service was probably the best. I didn't end up purchasing from there and that was only because I found exactly what I wanted somewhere else. The service and the information they provided was really fantastic. They encourage you to take samples home which is exactly what I did. Their show room is much bigger than you'd think so don't look them over for your flooring needs!

From the owner: 0wner operated for over 65 years. Member of an elite national buying group for always low prices…read more For the best in carpet & Flooring.