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    Burney's Sweets & More

    5.0 (1 review)
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    2 years ago

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    Waffle House

    Waffle House

    3.2(17 reviews)
    1.7 mi

    Damn, glad to know as a military retiree I don't have to tolerate employees BS! Upon entering the…read morerestaurant to place a carry-out order, I was completely ignored by the employee on duty, who prioritized using her personal cell phone over greeting a customer standing directly in front of her. I picked up a menu myself without any acknowledgment. Moments later, an individual of a different race arrived behind me and was immediately given a highly welcoming greeting. Shortly after, another male customer of a different nationality arrived and was met with the same cold, dismissive treatment that I experienced. After completing her personal cell phone task, the employee finally addressed me, escalating her voice to a commanding, condescending tone. She demanded, "Are you all right?" in a manner meant to dehumanize and mock me. Following this interaction, she turned around to her coworkers and began laughing, seeking their support as if she had successfully demeaned me. Her colleagues witnessed this behavior and failed to correct it. I was targeted, ignored, and spoken to aggressively based on my race and gender. Is this the type of individual YOU would hire? Every PROFESSIONAL business has ethics policies and this conduct clearly constitutes a blatant violation of Waffle House's policies and core values. When there's weak management this is EXPECTED. It seems as if Waffle House are scraping the bottom to employ anyone now of days.

    Absolutely the best Waffle House I have been to. The team is amazing, work well together, always…read moresmiling! Kudos to Rose, Lil Bit and Skylar!

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    Waffle House - Employee on personal cell phone ignoring customer.

    Employee on personal cell phone ignoring customer.

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    Burney's Sweets & More - bakeries - Updated August 2026

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