Thermaguard Installed one large very expensive window ($1000+) for us in 2017. in 2019 the gas seal…read morebegan to leak causing the window to fog up. I contacted Bradley Moore, Thermaguard franchise owner, to have the problem addressed. I had no response to numerous emails, texts, etc over the years. He finally communicated with me in December 2025 and came out and looked at my window and assured me that he would help to handle the issue. I have emailed him and texted him since he came out in December and have had no response or resolution to my problem. I would highly recommend that you not do business with Bradley Moore. Obviously his attention to customer service is very lacking.

He took my money and only delivered some windows. He either owes me two front windows installed…read more(the main reasons I wanted replacement windows) or $3,300. I am elderly, single woman. Shortly after I paid him deposit, he took his family to Disney for a vacation! He lied to me over and over - I placed my window order in December of 2020! Still waiting - this is July 2024!

I had a sun room added to my house by Ecoview and was very pleased with the windows and it looks…read moregreat. The price was great and the service after was also excellent.

Wow, what a great company They were fast, efficient and…read moreprices were fair. They also did my daughters house and I have referred several other people They did such a good job. Crew knows what they are doing and they do it right and fast. I have now had them do my 2nd home....

Buyer Beware! While we appreciate the quality of the products, the Customer Service was seriously…read morelacking. After spending nearly $30k with this company, all was wonderful during the purchase-- with Desmond being a stand out, but afterward communication dropped, an order was misplaced and fulfilled two months after promised install, and our home, MOST upsetting, was treated disrespectfully. No protection of our hardwood floors, rugs, and patio. Dirt and dust were tracked through our home, nails, pieces of metal, screws and old caulk were left on our back deck, dropping down to our lower patio for us to sweep up. Tools were dropped onto our living room floor and boots in/out of the front door left open during above average 90 degree temps. After having a discussion with the Project Manager, Taylor, he was extremely defensive and patronizing. Completely unprofessional! I've never encountered a team of installers before who had no regard for a home! I would not in good conscience recommend this company and the Supervisory staff leaves a lot to be desired. Completely unprofessional. Buyer Beware! Note: another Supervisor did bring a Swiffer over, but this was NOT offered, I asked for this! This was done begrudgingly.

AVOID Champion - Incompetence Abounds…read more I'd give them zero stars if I could. I ordered a new window and sliding glass door in April 2021. What happened after that was a case study in organizational incompetence. To start, the contracts were written incorrectly. Then the "measurement tech" took ALL of the measurements incorrectly so that the first windows and sliding door set that arrived did not fit. From there, we've spent nearly THREE YEARS dealing with incorrectly measured and ordered items being delivered every 10-12 weeks and either returned because they wouldn't fit, or installed temporarily because they were wrong. For example: putting in a left-slide door instead of a right-side door after ordering right-slide doors repeatedly for over 2.5 years! At one point, I tried to get out of the contract, but that was impossible, since the contract favors the company (esp. in Alabama). Run, don't walk from this company. Save yourself the hassle and heartburn of dealing with a level of incompetence you can't begin to imagine!

I came to look at and order windows. There was a man there at the desk. He seemed to not take me…read moreseriously. I asked to look at different color and style options. He didn't offer a brochure, nothing. After explaining to him what I was looking for, he took all my info down and promised to email me some options. I never heard back from him. What a waste of a weekday afternoon when I am on a timeline for my build. My contractor a couple weeks later walked in and came back with several brand catalogs, size charts, whatever a person could need to order windows from Southern window supply. Avoid if you're not a man or a contractor.

We just purchased a replacement window from Southern Window Supply. Daniel helped us with our…read moreselection. He was very knowledgeable of which window would be the best for our situation. Window selection is complicated and very detail and we had full confidence in Daniel and Southern Window Supply. We are happy with our window that arrived on time. We would recommend Southern Window Supply to anyone looking for new or replacement windows.