Love the PT environment very personal and the therapists are one on one professional and kind…read more As for the billing department Not happy with their system at all. Just be expected to pay out more than anywhere else in a 30 mile radius. As I was told standard policy is that PT sessions aren't turned into the insurance company until your PT has been completed. Then as I found out what ever has been overcharged for your sessions you will need to wait at least 4-6 weeks for the billing to be turned into the insurance company and then an additional 3-6 weeks to be reimbursed for the overcharged amount due. I wish I could have continued therapy here since they have more options for healing. However, if they can't communicate with the insurance company up front it's a big hassle to pay an enormous amount so you can ensure having therapy here. Not worth the headache. EOB amount owed 156.66 Highland lakes PT billing dept Charged 440.90 for two visits. Hope to recover without PT.

The overall communication and professionalism is very poor and borderline hostile…read more I applied for a couple positions but was never contacted in regards to it. On numerous occasions, I have called to speak to someone in leadership regarding the position. However, each time I have called; the leadership people are always at another facility. Also during those calls, I have spoken to someone at the front desk but her attitude and professionalism was not YMCA appropriate. Also during this time, I mailed and emailed my credentials to the leadership person who oversees the hiring and I was never contacted.

They did such a great job on my husbands shirts. And I took a very old table cloth that had very…read moreold stains and they got them out. And we're very careful with the table cloth. I really appreciate them

I have really liked this dry cleaner. They do good work and are reasonably priced; however, I…read moresadly will have to look for another cleaner. Within the last year or so they have started adding some sort of scent to their dry cleaning solution that to me - stinks!! You can smell it just by walking by the garment. I ask them the last few times I've taken something in to not use the scent, one time they did leave it out but the last two times they didn't. I just can't wear clothes that over power any perfume or just have a strange smell to them.

Great prices and clean store and clean bathroom…read more Helpful and kind workers. 5 stars

My favorite thrift store in Austin! They have a GREAT selection of furniture, clothes, art etc.!…read moreYou have to dig since they have SO much inventory but it's worth it (and they have dressing rooms which is a huge plus). On Wednesdays & Saturdays almost everything is 50% off. Much better prices than goodwill or any other thrifts nearby. And the workers are all very friendly :)

Dona, Priscilla, and Paul were there for me when Every federal, state, and local government FAILED…read more FEMA, Red Cross, Williamson County--NO ONE did a thing. I have been trapped in my home a month already with no help. After several weeks, DONA agreed to help me. What a precious, caring, dedicated woman. She is the heart and soul of MOW. I can never thank her enough for going above and beyond to help me. She found volunteer, Paul, who had a big 4-wheel drive truck and he took off his shoes and wadded across the river. Many thanks to MOW. If Dona had not been in charge, there would have been no one to help.

Dropped off donation to Meals on Wheels. People are super friendly but in a cramped building…read more This organization needs lots of help to properly accommodate and care for the elderly and/or disabled. Seems they are doing what they can but the community needs to step up.

Jail to Jobs catered a Kairos State meeting and the food was superb and the servers were…read moreoutstanding. Thanks for a great lunch experience! Five of Five Stars! And I highly recommend them!

From the owner: Jail To Jobs empowers and equips youthful offenders to find purpose, potential, and achievement. We…read moreaccomplish this through employment-based mentoring and through physical, emotional, and spiritual support.