I've been coming to Golds locations in Richmond for years. Even throughout my military travels, the…read moreGolds in the Richmond area are hard to beat.

Be Carful of membership services, they will not tell you about the 30 day cancellation policy if…read moreyou are unhappy with this gym. Not the best gym experience let's just say so I went to cancel after 4 days and was charged $60 for only 3 days. Not to mention they are closing down golds gyms all over the country so if you travel like I do good luck finding a golds gym.

Wonderful gym, wonderful staff…read more I've been working with Ashlee for almost a year. I came in with a history of awful knee injuries, multiple surgeries followed by iffy recoveries, and little to no faith in the muscles in my lower body. In less than 12 months I've gone from constantly worrying about those shaky knees to feeling real confidence in my movements. Doubling my PRs has just been an added perk... Ashlee has been awesome in creating tailored programs for me and what I need. Just as important, she fosters a welcoming and encouraging environment in the group training sessions that make them more enjoyable than they have any business being. If you want help with nutrition, she's got you. If you want suggestions for good obscure metal bands, she's got you there too. When you look at my Yelp history, you'll notice that I've only ever reviewed moving companies. Couldn't be happier that my first non-moving related assessment is ReDefineRVA and Ashlee. Couldn't recommend both more!

The experience at Redefine RVA is simply the best. All training is developed specifically for you!…read more The trainers get to know you are care about your well being. The clients form and FAMILY as we work together in small groups to achieve our goals. Highly recommended for your fitness journey.

This gym has been a life changer for me. The staff is really nice, educational, and welcoming. The…read moreprices can't be beat. It's a really supportive community environment. I love this place!

I'm extremely disappointed in this Crunch franchise (JF Fitness of North America) for their…read morecomplete lack of transparency and customer service. While my trainer Chris Patterson and the staff have been fantastic, management--especially Fitness Director Nick May--has been the opposite. I have 44 fully paid, unused personal training sessions at the Glenside location. I was told in writing that my sessions never expire, yet no one disclosed that they cannot be used at any other Crunch location. After moving to Norfolk, I learned that these sessions are locked to this single franchise, something that was never mentioned when I signed up and something most customers would reasonably assume would transfer between Crunch gyms. How come I can use any crunch gym with my membership, but my sessions won't transfer? JF Fitness has offered zero real solutions--just "sell your sessions" or drive hours back to Richmond. No one will buy them, and I no longer live there. I even tried to coordinate a transfer and was initially led to believe it might be possible, only for management to completely dismiss it. The lack of honesty, accountability, and basic customer service from Nick May and upper management is unacceptable. This feels misleading and unethical, and I will be reporting it to the Better Business Bureau for failure to disclose critical information. Shame on JF Fitness for taking advantage of loyal members and hiding behind franchise loopholes instead of doing what's right.

Z the goat!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Super helpful getting me started!!!!!!!!read more

Quality of service makes a business. The gym is OK,…read morefacilities are fine. The front desk service is good, however, the personal trainers are to busy in the phone texting to answer any questions and seemed annoyed if interrupted for enquires. Also they advertise a seven day free trial and filing out the form at home or going to the gym with from the desk person could not get it to generate a pass.

I love you JCC but maintenance on the sauna/steam room and whirlpool should not take weeks to…read moremonth's to repair?? This has been a consistent pattern in the past and currently going on weeks with no sauna and a broken whirlpool. We members pay a lot of money in this economy. Repairs taking this long is unacceptable. The hot tub is constantly going out of order, but it is not mentioned to members. DO BETTER JCC!!! No timelines for members? Who is repairing the hot tub, sauna/steam room? Are you flying in a specialist for overseas to do maintenance? There should be updates and a quantifiable timeline provided to members. Please do better for your members!!!!!! Mr. Campbell

Friendly staff, clean facilities . Great steam and sauna…read more Room that is well kept . Great swimming pool

Not sure why the ratings are so low... the service is great here. I asked to downgrade my account…read moreto a standard membership and there was no issue. They have two squat racks now which is a big plus for me since I like using free weights. Giving 4 stars since the message chairs are often not working though

The location is convenient but the equipment is filthy. Like months of not cleaning filthy. I am…read moreallergic to dust but most places do not bother me. My nose immediately started to run and when I looked at the bases of the treadmill, stepper and other equipment they were all caked with dust and dirty. I'll have to check out the other two locations to see if they are cleaner. Pictures to support claim. Note: I've noticed the dirt and dust for several months but thought the renovation would improve the cleanliness.

Not too crowded, tons of machines. Climbing wall, Pool and hot tub. Very nice…read more Wish they stocked the rags and wipes more frequently. But overall a good investment!

I use a few gyms, and this is a nice one to have in my rotation. It's hard to beat the depth,…read morevariety and quality of the equipment here! As a VCU alum, I get a pretty decent deal on gym memberships at VCU fitness facilities, which includes both MCV and CSG. While MCV is more convenient to where I work/live and is much less crowded, the CSG is much better equipped. The cardio machines are mostly the same as MCV, there is just a much larger quantity. There is a much better variety of weight equipment, which is very much appreciated. Perhaps my favorite part of CSG is the pool. While there are only a few swim lanes, there is a big open area with a deep end that allows me to get in some pool running. The only other such pool I am aware of in the area is 20 minutes south of town. My biggest complaint is the crowdedness of the gym when school is in session. Even with the large quantity of equipment, popular machines and racks can still be hard to find, particularly in the evenings after work. Additionally, while I love the self-locking lockers, half of them don't work.

Just started personal training here with Michael Bashista, and wanted to say that the gym has a…read morereally good vibe and atmosphere! Tons of experience and expertise, and patience, for sure! I am trying to lose weight, and Michael and the other trainers are exceptionally kind and thorough. The gym has a lot of natural light and is very clean. I would recommend this to anyone looking for a quiet place to work out and get back to yourself.

My wife and I LOVE this gym! We used to go to the Colonial Heights Planet Fitness, but thought…read morewe'd try this one out since it was new. After one visit we were sold! (even though it was a longer drive) 1. The staff is extremely friendly and helpful! We've gotten to know a lot of the staff by name. We appreciate you Phylicia, Jay and Ronte! 2. My wife and I like to circuit train. Colonial Heights did NOT monitor their room and it was almost impossible to do an actual circuit because people just sit in there on a machine. At this location, they actually monitor their 30 min workout room so you can actually circuit train effectively! 3. The place is super clean and all the machines are brand new! 4. Not even something I thought I needed, but the tanning booths have UV 'AND' red light

The equipment the availability was good. The upkeep of the equipment was good. It was clean, but…read morethere was nobody there when I checked in nobody there when I needed to go into the spa area so I could use my black card membership and do all that stuff in there I've called six times it just rings and then there is nobody in there working. I got there at 7:30. I just left an hour later not one human worker there at all very disappointed.

What a gem! Was in the area and all the CF we're doing Murph and I just wanted to squat and sweat a…read morebit. Happened upon this place on yelp and so glad I did. This gym has it all: Olympic weightlifting, powerlifting, strongman, cf equipment, mats, etc. and Chris, the owner, seems like one of those guys who knows way more than you realize, and you realize he knows a lot, so that's impressive. (And he looks like Christian bale, so that's pretty amazing, too). If I lived here, I would train here full time.

I've been training at TWR for years, and I love everything about it. TWR has amazing coaches and…read moreprograms, plenty of great equipment, and a top-notch atmosphere. I also truly appreciate the measures that the owner, Chris, is taking to keep everyone as safe as possible during the pandemic.