This is about the taylorsville Location…read more I am absolutely disgusted by the way I was treated at the Taylorsville store today. I stopped in with a backpack that I had purchased from another location because I found the exact same model in a color I actually wanted. I had my receipt, the backpack was in like-new condition, and I was simply trying to complete a straightforward exchange. Instead, I was told that I could not exchange the bag because of a missing accessory that the backpack never came with in the first place. After being refused service, I contacted the American Fork store where the backpack was originally purchased. They immediately informed me that there should have been no issue handling the exchange and apologized for the situation. Because the Taylorsville store refused to help, I was forced to drive nearly 40 minutes to American Fork just to complete a return that should have been handled at the location I was standing in. What should have been a five-minute transaction turned into well over an hour and a half of driving, wasted gas, and completely unnecessary inconvenience because employees at the Taylorsville store either did not understand their own policies or simply chose not to help. The behavior of the manager, who I believe was named Jennifer, only made the situation worse. From the moment I walked in, I felt judged and treated as though I had done something wrong. She repeatedly looked my girlfriend and me up and down and carried herself with an attitude that was dismissive, confrontational, and unprofessional. Rather than attempting to help resolve the issue, I was made to feel like a problem the moment I entered the store. What happened next was even more unacceptable. After making the unnecessary trip to American Fork and obtaining store credit, I returned to the Taylorsville location to purchase the backpack I originally wanted. The moment I walked through the door, I was immediately approached and questioned again. Before I could even explain why I was there, employees were discussing me over their radios. I could hear Jennifer talking about how I could not return items and questioning whether pieces were missing. At that point I felt like I was being treated as a thief, a scammer, or someone attempting to do something dishonest despite having receipts, documentation, and following every instruction that had been given to me. No customer should be made to feel attacked, singled out, or publicly scrutinized simply for trying to exchange or purchase merchandise. I felt targeted from the moment I entered the store. Based on the way I was approached, watched, questioned, and discussed over the radio, I cannot ignore the feeling that my appearance, alternative style, and skin color played a role in how I was treated. Whether intentional or not, the experience felt like profiling and discrimination rather than customer service. To make matters even worse, the store credit card issued by the American Fork location did not work. Instead of fixing the issue, I was told I would have to drive all the way back to American Fork yet again. By this point, your company's mistakes had already cost me significant time, fuel, and frustration, and now I was being told to make another unnecessary trip because nobody could resolve the problem at the Taylorsville location. I have never experienced customer service this hostile, accusatory, and unprofessional over something as simple as exchanging a backpack. What should have been a routine transaction became an exhausting ordeal that consumed hours of my day because of poor communication, poor management, and a complete lack of respect for a paying customer. I expect this incident to be investigated, I expect management to be held accountable, and I expect to be contacted regarding how your company intends to address the time, expense, and treatment I was subjected to. The second encounter was recorded.

I have enjoyed shopping at Sierra for so many years. They used to be called Sierra Trading Post and…read morehad amazing coupons. The store has changed but is still one of my favorites to visit both in person and online. This location is in a busy shopping plaza and is always fun to stop in and see what new items they have. Most of their products are geared towards people who enjoy the outdoors. They have a large area for pet supplies and toys which I love to frequent. I also usually find some other great deals throughout the store. Great place to browse and find outdoor gear from previous seasons at a discounted price.

This store has been here while growing up and still as I get older. It's a great store for…read moreeverything being a dollar. I usually go home with stuff I never wanted. I usually go for the greeting cards, wrapping paper, balloons, accessories for the event like (birthdays, graduation, party) I urge everybody not to buy anything that isn't pre wrapped. If its out in the open, who knows where it's been or with whom. I have bought from this store: dream catchers, scrubbing brush, dog waste bags, balloons, birthday stuff, basket, wall decor, mirrors, kitchen supplies, etc. If you search around there is stuff you can play with and organize your bedroom or house. They sell lots of different boxes for organization. That's been great for me getting organized. I sometimes get candy but I try to stay away from their food knock offs.

They have cute items. My complaint is with their employees. All the employees are really grouchy…read more Not a single cashier ever says "Hi, how are you today? Did you find everything okay?" Nothing. They don't say a single word to you. The cashiers are unfriendly, and act like they hate being there. They also shove everything you buy into one sack. When I was just there, I was buying breakable items. The male cashier just tossed them into the bag along with everything else. Not caring at all he was going to break what I was buying. Also, when I was just there, there was a man standing by the outside entrance bugging everyone for money. Customers don't want to get harassed by panhandlers. The managers should tell panhandlers to leave, or call the police on them.

What a wonderful place. One of my favorite things about this chain is there is always something…read morenew. They've got great home stuff in the back, new spices and bottled stuff always coming in, and if you pick through racks - nice bags, accessories, delicious soaps, perfumes, high quality shampoo and conditioner, great clothing finds, and omg the shoes... hit or miss, but sometimes you find a pair that just grabs you. This Maxx has a bit more designer stuff than I've found at other locations, which makes this place even more dangerous and irresistible. If this TJM was a big sticky spiderweb, I'd be the big, dumb juicy bug tangled up in it using my dying breath to squeak out "please take my money, and hey, can I get this bag unlocked?" This location is always crowded. Everyone else seems to know how good it is, too. I struggle to find parking every time I visit. Worth it. But also TJM - I have a bone to pick with you - PLEASE STOP pushing your store credit card on me. This does not improve your customer service when some poor cashier that's working an exhausting holiday shift gives me some 2 minute speech about how great this thing is and I've just got to stand there with hopefully what looks like a smile on my face and pray they'll stop hounding me. Ugh. The thorn on the beautiful rose that is TJ Maxx...

This TJ Max is right by my house and I go here all the time. It's a little chaotic with the…read moreholidays but I always recommend this store for gifts and great clothes at low prices.

This Dollar Tree is atrocious!!! It is never stocked and has piles of unopened boxes in every…read morewalkway and aisle. Every time I have been to this store it is a mess. The lines to check out are always super long. I do not experience this at other Dollar Tree stores, so this leads me to believe that this is a management problem and it needs to be addressed asap.

Shout out to Gabby for treating ALL customers with respect. We were checking out & the gentlemen in…read morefront of us was struggling to pay for his items (we ended up helping him). Anyways, Gabby was super friendly and patient as he was trying to pay.

I love Costco, but it's rude when you call to ask if something is in stock and they tell you yes,…read moreyou go in right away, and in store they tell you it's been sold out for dayyssss

This is our go to Costco place as it's only less than 10 mins away from us. I'm not sure why one…read moreperson gave Costco a 1 star for having to scan membership at the entrance. Basically majority of all the Costco's do that now and it's company policy. It's their rules. If you don't like it, then shop somewhere else. Anyway, this is a great Costco. Since it's still fairly newish. It's hardly packed. It can get packed at certain times but usually when I need to make a Costco run. I'm in and out in less than 5 mins lol.

Same 5 star. I just wanted to update for the purpose of complimenting the self checkout employees…read more We accidentally left our receipt at the register and started walking to the door when my wife reminded me we forgot the receipt! We looked behind us and the employee had walked all the way over to make sure we got it. Great customer service!

Absolutely amazing! My husband experienced a medical emergency and passed out from the heat, and…read morethe employees and manager were incredible. They responded so quickly, stayed calm, and made sure he got the help he needed. Their kindness, compassion, and professionalism meant so much to us during a really scary moment. We've always loved Costco, but experiencing that level of care firsthand made us appreciate them even more. A huge thank you to the amazing staff and manager for going above and beyond!

It's like a more fun Dollar General or Family Dollar focused on seasonal items, affordable makeup,…read moreand kid's toys. Most things out front were $5 but in general the pricing was pretty unclear, even an employee couldn't make heads or tails of the prices in the toy section. I think it's a great spot for affordable stocking stuffers or as I saw one father letting his daughter pick out makeup.

I'm so glad five below is now in Utah! I first saw this place in CA and fell in love with this…read moreplace. Everything is $5 or below and you find some great things here. It has a tween store vibe, but perfect to find cheap gifts for kids birthdays! They have everything here: snacks, soda, clothing, gift wrap, exercise equipment, art supplies, pet stuff, etc. It's like the dollar tree, but better!

I like shopping at Marshalls but they're a little further in location from where I live, so I don't…read moreget to shop there often. I did stop in to see if they had some black athletic clothing I could buy, as I forgot my uniform for my class. I found just what I needed, and then some! They also had some pretty cute decor up for Easter. Although not too busy, it did take awhile to get through the line, as the cashiers do have to ask about applying for a cc and/or rewards. I still got what I needed for less than I expected to pay! Great prices on brand name items too!

I took up a 3 piece tank set, with no price tag to the register. The cashier called in for back up,…read more could not find the same item, but found a way more expensive option. She then went on to tell me, that there is NO way in their system to find the correct price. Very disappointed and extremely unacceptable.