I asked if I could try on a pair of shoes, but the security tag was where the laces could not be…read moreadjusted. I asked the manager if he could move it or take it off - for just a few minutes while I try to the shoes on to see if they fit. I was fine with being supervised while trying them on. And the manager told he very rudely that he couldn't because there are a lot of thieves in the store - and he implied that I was a thief. The shoes were also a clearance and I was told they were non refundable. I'm not going to purchase shoes that are non returnable if I cannot even try them on. I will not be visiting this Ross again.

(Made this acct specifically or this review.)…read more I absolutely love ross and all, but my main problem is their official website. You can't see clothes on there, just "inspo" or random outfits that people post on their social media which is then plastered on there that you probably won't even be able to find in-store. It's already bad enough that I have to physically go to the store just to see what they have, and often then not be disappointed since I often see clothes that are for middle aged Facebook moms or for 7 year Olds, and barely anything for teens that would be good to wear for recent trends or aesthetics. I've found some cool stuff like Nirvana graphic tees and some cool pants, but the rest is just questionable patterns, basic cut shirts with just a solid color, cheesey quotes, logos, etc. Again, I love ross and it's cheap prices on certain items you won't see in other stores, but the fact that it's official world-wide website is absolute garbage, and you have to go to the store in person is in my personal opinion; Extremely dumb. Im sure if Ross just made their website actually usable and not a place to just dump a bunch of pictures of outfits and decor, then they'd probably, no, definitely make more sales and reach their targeted demographic.

Alejandro was a fine young man with exceptional service and attentiveness to us. My wife went in…read morefor lipstick and he tended to us. What a superb guy! I recommend seeing him if anyone is in the market for beauty/ scents/ makeup. Dillard is lucky to have him represent them! Thanks Alejandro.

I had a very disappointing experience at Dillard's. I saw a pair of shoes on display and asked a…read moresales associate if they were available in my size. She went to the back to check and came back saying she couldn't find them. However, she didn't make any effort to check the sales floor or look in other departments. I decided to look myself, and within a few minutes I found the exact pair in the Polo section of the store. It honestly felt like I was doing the associate's job instead of receiving help as a customer. When I brought the shoes to her, there wasn't even an apology for the inconvenience. The shoes didn't come with a box, and no discount or any other accommodation was offered despite the inconvenience. Customer service should involve making an effort to help customers, not expecting them to search the store on their own. Unfortunately, this experience left a very negative impression.

20/10 Stars -- Boot Barn Went Above and Beyond! My…read moreexperience at Boot Barn was absolutely incredible from start to finish. The store was clean, organized, and full of high-quality options, making it easy to find exactly what I needed. Every time I visit, I feel welcomed and taken care of, and this trip was no exception. The customer service was truly next level. The staff went out of their way to help me find the perfect fit and style, all while staying friendly, patient, and knowledgeable. You can tell they genuinely care about their customers and take pride in what they do. I left the store extremely satisfied with my purchase and the overall experience. If I could give them more than 5 stars, I would -- Boot Barn definitely earned a 20/10 from me!

Boot Barn has been open in Hurst Tx near mall for a couple of months now, visited today for first…read moretime, nice selection of western appeal. Great staff and very friendly.

WHBM North East Mall has extremely friendly staff who do a great job of engaging with their…read morecustomers. They have been very helpful to me in selecting new clothes over the years, ever since I started shopping with them back in 2017. If you are a woman (or honestly anyone; they're trans-friendly) seeking classic feminine clothing, I would highly recommend giving the Hurst WHBM boutique a visit. Their collections run the spectrum from polished casual to semi-formal, with some formal pieces from time-to-time, (especially around the holiday season), so they don't just sell dressier clothes even if that is what they are usually known for selling (note: WHBM has great jeans!). I would like to give a special shout-out to their assistant manager A.D. for being the absolute-sweetest person I've met! (PS: I am the same person as "Brandon C." who wrote a review back in 2017; I changed my name to better-reflect my personal identity)

Worst service I have ever had at a WHBM. No one offered to help with additional sizes, no one…read morechecked on me in the dressing room, 2 people standing behind the cash wrap did not help anyone who came in. Not what I am used to at a WHBM.

What a great shop! I walked in and the gal put together 2 great outfits for me including…read moreaccessories! I needed a change from the same old outfits and they did a great job listening and then coming up with great combinations that didn't break the bank. So glad there are places around like this that bring customer service and attention to detail back! I will not step foot in another store for cute outfits ever again. Thanks Modish for the great attention and see you soon for a couple summer outfits!

From the owner: Affordable clothing, accessories and gifts for women of all ages!read more

This mall is all on one level, level 2 from the anchor levels. There is plenty of covered parking…read more First floor is usually empty then you take one of the elevators to the mall level. Plenty of shops to enjoy. A Sam food court but also plenty of restaurants around the outside as well.

Located in Hurst, the Shops at Northeast Mall has over 100 different stores, including Dillards and…read morePINK, and Auntie Annie's pretzels (so good). This is an indoor mall, with expansions (stores all around outside also). In addition, the movies theater is fantastic! The Rave Cinemas 18 and XD is comfortable, easy to access. And has delicious popcorn. The refreshment lines tend to back up, so get your snacks early.