Since in town visiting, one of my besties & I went to Hamilton Place Mall for old times sake. This…read moreindependent store seemed cool, with so many naturally made things to choose from - fashion, gems, musical instruments, and accessories. The staff are welcoming too. But the earrings turn out to not be a guaranteed great choice...since not every pair is actually made to be worn and they can't be returned! At $25 a pair, the end of each earring can't be re-attached after taken out of the backing because the hole for the backing to go into wasn't made to be large enough to really fit accurately. You can see from the pics. And jamming that slim metal piece in would just bend it. So these earrings can't be used as earrings. Since we all know how stretched our dollar is these days, not spending on earrings that can't be worn is something to consider.

The two employees that were working during the mall lockdown today were life savers. They assisted…read more5 teenagers who were shopping in the store when the mall was put on lock down to hide in the back and checked on them every five minutes to keep them safe. When my daughter called me at work and told me where she was, and what happened I was so thankful that these associates were so quick thinking and thoughtful. Going forward we are definitely going to be lifelong customers. The two employees working during the mall lockdown today were true heroes. They quickly stepped into action, assisting five teenagers who were shopping in the store when the mall was suddenly put on lockdown. Without hesitation, they guided the teenagers to a secure area in the back of the store, ensuring they felt safe and supported during a frightening situation. The employees made a point to check on them every five minutes, offering reassurance and comfort until the situation was resolved. When my daughter called me at work to explain where she was and what had happened, a wave of relief washed over me. I was immensely grateful for the quick thinking and compassion displayed by these associates. Their actions not only safeguarded my daughter and her friends, but also highlighted their dedication to customer care. Because of this experience, my family and I are committed to being lifelong customers at this store.

Miranda is amazing!! above and beyond costumer service. I…read moredon't know what she gets paid but it needs to be more.

Not sure if this is a corporate move, but only carrying high rise "Mom" jeans in your store - as…read morethey are called by your associates - is not being inclusive of all women. And this limited selection of jeans in-store offering is not mentioned on your website nor in any of your current marketing. Add in the fact that only one of your 10+ associates offered to help after I got her attention makes for a less than quality consumer experience. What a waste of time!

My fiance and I came in looking for an outfit for my father in laws funeral.....we were so…read moredistraught from our loss we could barely think to speak....torie immediately took us under her guidance like a mother....she was very kind and patient with us. It's almost like she was an angel that was heaven sent just for us!!!!! Hold on to Torie at all cost!!!! We will absolutely be back and could never thank her enough for simply be an amazing person!!!! Thank you Torie!!!

Not as nice of a presentation and keep up of displays as the Kohl's of Cleveland but still can shop…read morehere. They may have workers that just work smarter in Cleveland. The cashiers here are fast when you get ready to check out. They are pretty knowledgeable too. The customer service is really good here but not great. Me and my friend were in this store for a half hour, and not one person asked if we needed help. The bathrooms are located in the back of the store on the left. You won't have problem with parking right out front. Their clothes are the best in quality for the value spent. I wait till they send me coupons for at least 20 percent off before I go shopping. When I get 30 percent off coupon, I'm here the next day.

This is the worst Dollar Tree in Chattanooga. No matter what, it always looks like it's going out…read moreof business. Very few new items ever. And, basic stuff is not on the shelves. I've given it several chances and it is just a waste of time.

Everything is a dollar here that I see. You can see several signs in here that clearly says…read moreeverything's a dollar. This store seems bigger than most in my opinion. It's located in a shopping center with other stores except it is located on the right by itself. Service is fast and easy in here. You can walk in here and buy ten things for only ten bucks plus tax.

I guess service costs extra these days. My Aunt- who is older and somewhat disabled- bought a…read moremattress from here. (She suffered for a long time with a bad one to avoid having to deal with rude service people and the hassle of getting a new one.) We finally convinced her to buy one- which she did from here. They delivered it... sort of. They wouldn't put it on her bed frame. Just left it there for her to do it. An older woman... with a bad back... yeah. If she had been aware that this would fall to her maybe she would have chosen some place different- a place where service means something and helping people matters. Honestly, just buy your mattresses from Amazon. I'd bet our regular Prime driver would have brought it in, set it up and even made the bed for her.

Last min shopping on snow night! Four minutes until store closed. Sam, the manager, sold us a…read moremattress and helped us load it within minutes. We would have been in trouble otherwise! Thank you Sam!