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    Shoe Show

    1.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    6 years ago

    rude employees. dirty purses. dirty damaged shoes. bad service. lady followed me around like if I was gona steal.

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    Rack Room Shoes - Talking about their menstrual cycle and sex life.

    Rack Room Shoes

    2.3(3 reviews)
    0.4 mi

    I would not go here for anything ! We came in and there was no one up front for ten minutes. The…read moreemployees where on there phones and having personal conversations about their sec life/menstrual cycle. While my family was shopping. They looked dead at us and didn't even ask us if needed help ! Needless to say we will not be recommending or going back there.

    I went out on a cold, 42 degrees, raining hard afternoon (2:15p.m.) to buy new Timberland boots…read more The customer service was absolutely horrible as evidenced by the 15 people in the store receiving NO HELP. Only one employee, who was restocking articles, offered assistance when a customer approached and asked. I walked around three isles four times looking for Timberlands. Each time I circled, I looked to the two persons at the cash register where no customers were being helped. Both employees looked at me and went on talking loudly enough to hear the conversation was of a personal nature. As I approached them, they glanced at me and immediately returned to their conversation with one of them keeping a close eye on her smart phone. I excused myself and said to them, "...sorry for disturbing both of you while you are so very busy." AMAZING! They were not going to allow a pointed comment disturb their discussion. "Where are the Timberlands", I asked. The response was a pointed gesture and a quick, "Over there" ! Her pointed finger could have been directed at the floor or toward any obscure direction. Not once did she offer to show or help. You may be assured that she DID NOT loose visual contact with her cell phone. I started searching the rack for my size shoes. After checking several boxes while the two glanced my way a few times, I went and found my wife and told her, "We are leaving. We are not buying shoes from this store." The person helping my wife was obviously surprised but said nothing as we left. I have been shopping at the Fort O Rack Room Shoes since that store opened. With three children growing up, not to mention parents, relatives and friends, I have purchased many, many pairs of shoes from this store. My last thought on this Fort Oglethorpe Rack Room Shoes store - Chattanooga is not too far to drive !

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    Shoe Show - shoes - Updated May 2026

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