I can't say enough about the manager at my local Goodwill store. Enter Manager Stephanie: A very charismatic person, knowledgeable about everything in her store, and an advocate for the customer. I was in th store shopping the other evening and was trying to determine if a bed frame that was in the store was king or queen: The clerk didn't know what size the bed frame was so he contacted the manager who immediately ran and grabbed a tape measure. She pulled out the items in front of it and helped me determine the size and informed me that it also had tall posts that went along with it. Well, that determined that I couldn't use it but that only worked to prompt her to tell me about others that haven't been put out yet. She showed me one that was ready to go out soon and it turned out to be the perfect one! She also helped me locate a vacuum and several totes that I've been in desperate need of and all with genuine care and concern. She really made my day! I'll be shopping there again (and soon)! read more